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Customer service en
17
4Customer service
Cu s t o mer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
On some appliances with a steam-assisted cooking
function, you will find the rating plate behind the control
panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
This appliance corresponds to the standards EN
55011and CISPR 11. It is a Group 2, Class B product.
Group 2means that microwaves are produced for the
purpose of heating food. Class B states that the
appliance is suitable for private households.
JTested for you in our
cooking studio
Tes t e d for you in our cooki ng st udi o
Here, you can find a selection of dishes and the ideal
settings for them. We show you which microwave
output is best for your dish. There are also tips about
cookware and preparation methods.
Notes
■ The values in the table always apply to the cooking
compartment when it is cold and empty. Before
using the appliance, remove all unnecessary
cookware from the cooking compartment.
■ The times specified in the tables are only guidelines.
They will depend on the quality and composition of
the food.
■ Always use an oven cloth or oven gloves when
taking hot cookware out of the cooking
compartment.
:Warning – Risk of scalding!
When pulling out the cookware, hot liquid may overflow.
Carefully pull the cookware out of the cooking
compartment.
The following tables provide you with numerous options
and settings for the microwave.
The times given in the tables are guidelines; they
depend on the cookware used, and the quality,
temperature and consistency of the food.
Time ranges are often specified in the tables. Set the
shortest time first and then extend the time if necessary.
It may be that you have different quantities from those
specified in the tables. There is a rule of thumb for
operating the microwave: Double the amount = double
the time, half the amount = half the time.
You can place the cookware in the middle on the
cooking compartment floor. The food will then absorb
the microwaves from all sides.
Defrosting
Place the frozen food in an open container on the
cooking compartment floor.
Turn or stir the food once or twice during the defrosting
time. Large pieces of food should be turned several
times. When turning, remove any liquid that has been
produced during defrosting.
Leave defrosted items to stand at room temperature for
a further 10to 60minutes so that the temperature can
even out. You can remove the giblets from poultry at
this point.
Note: Place the ovenware on the cooking compartment
floor.
E no.
FD no.
After-sales service O
GB 03448928979
Calls charged at local or mobile rate.
IE 014502655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
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7\SH
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