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TROUBLESHOOTING
Common failure Possible cause Solutions
The vacuum doesn’t work
Product has powered off or
battery is low
Please charge the product
before use
Product suction port is blocked
Cleaning product suction
mouth
Suction is too weak
Dust barrel & filter assembly is
dusty/full
Clean the dustbin and filter
material
Rolling brush is wrapped
around the hair and other
objects
Clean roller brush
Tube has an obstruction
Carefully clean and check for
blockages
Different motor operation sound
The tube is partially blocked Carefully clean and clear
Filter assembly is blocked Thoroughly clean the filters
Product can not be charged
Charger not properly connected Please check connections
Mains supply is not switched
on
Check the mains supply is
switched on
Situation still remains Check with a service centre