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Consumer Information
254
Reporting Safety Defects
(Canada only)
If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately
inform Honda Canada Inc. and you may also inform Transport
Canada.
If Transport Canada receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a group
of vehicles, it may lead to a recall and remedy campaign.
However, Transport Canada cannot become involved in
individual problems between you, your dealer, or Honda Canada
Inc.
To contact Transport Canada’s Defect Investigations and Recalls
Division,
Mailing Address:
Transport Canada - ASFAD
330 Sparks Street
Ottawa, ON
K1A 0N5
Telephone: 819-994-3328 (Ottawa-Gatineau area or
internationally)
Toll free: 1-800-333-0510 (in Canada)
Online:
(English Link:) www.tc.canada.ca/recalls
(French Link:) www.tc.canada.ca/rappels
For more information on reporting safety defects or about motor
vehicle safety, go to
https://www.tc.gc.ca/roadsafety.
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