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Problem Possible Cause Prevention/Solution
Burner(s) will not
light using ignition.
Wire and/or electrode covered
with cooking residue.
Electrode cracked or broken
"sparks at crackâ.
Electrode tip not in proper
position.
Wires are loose or disconnected.
Wires are shorting (sparking)
between ignition and electrode.
Dead battery.
Clean wire and/or electrode with rubbing
alcohol and clean swab.
Replace electrode(s).
Reconnect wires or replace electrode/wire
assembly.
Replace ignition wire/electrode assembly.
Replace with a new AA battery.
Burner(s) will not
Light using match
stick.
No gas flow.
Coupling nut and regulator not
fully connected.
Obstruction of gas flow.
Disengagement of burner to valve.
Is grill assembled correctly?
Check to see if ULPG tank is empty. If ULPG
tank is not empty, refer to "Sudden drop in
gas flow".
Turn the coupling nut until solid stop.
Clear burner tube(s).
Reengage burner and valve.
Check steps in assembly instructions.
Sudden drop in
gas flow or low
flame.
Out of gas.
Excess flow valve tripped.
Check for gas in ULPG tank.
Turn off knobs, wait 30 seconds and light grill.
If flames are still low, turn off knobs and
ULPG tank valve. Disconnect regulator.
Reconnect
regulator and leak test (Procedure located on
Page 2 of this manual). Turn on ULPG tank
valve, wait 30 seconds and then light grill.
Flames blow out. High or gusting winds.
Low on ULPG gas.
Excess flow valve tripped.
Turn front of grill to face wind or increase
flame height.
Refill ULPG tank.
Refer to "Sudden drop in gas flow" above.
Flare-up. Grease buildup.
Excessive fat in meat.
Excessive cooking temperature.
Clean grill.
Trim fat from meat before grilling.
Adjust (lower) temperature accordingly.
Persistent grease
fire.
Grease trapped by food buildup
around burner system.
Turn knobs to OFF. Turn gas off at ULPG
tank. Leave lid in position and let fire burn out.
After grill cools, remove and clean all parts.
Flashback
(fire in burner
tube(s).
Burner and/or burner tubes are
blocked.
Turn knobs to OFF. Clean burner and/or
burner tubes.
Troubleshooting
Page 29
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