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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Turntable rotates in both directions
Nothing will operate
• Has a householdfuse blown or hasthe circuit breaker
• This is normal and depends on motor rotation at beginning of
cycle.
been tripped? Display shows messages
Replace the fuse or reset the circuit.
• is the display showing ":"?
Oven will not operate
msthe door completely closed?
Firmly close door.
Is a spacer (on some models) attached to the inside of the
door?
Remove spacer and then firmly close door.
Is the electronic oven control set correctly?
See "Microwave Oven Control" section.
On some models, is the Child Lock set?
See "Child Lock" section.
Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at
100% cooking power. If water does not heat, call for service.
See "Assistance or Service" section.
Oven makes humming noise
• This is normal and occurs when the power supply in the
magnetron cycles on.
Oven door looks wavy
• This is normal and will not affect performance.
Turntable will not operate
9,",' ___
• Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support.
There has been a power failure or the Clock time has been
turned off. See "Display" section to clear display. See "Clock"
section to reset or turn on Clock.
Fan running slower than usual
• Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal
room temperature.
Cooking times seem too long
Is the cooking power set properly?
See "Cooking Power" section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than specified in "Microwave
Oven Safety?"
Have a qualified electrician check the electrical system in the
home.
Radio or TV Interference
• Is the microwave oven plugged into the same outlet?
Try a different outlet.
• Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
• Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Is the turntable support operating properly?
Remove turntable. Remove and replace turntable support.
Replace turntable. Place 1 cup (250 mL) of water on the
turntable, then restart oven. If it still is not working, call for
service. See "Assistance or Service" section. Do not operate
the oven without turntable and turntable support working
properly.
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