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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
Washer does not operate • Not plugged in.
• The circuit breaker tripped or a blown fuse.
• The door is not closed.
• The water source is not turned on.
No water or insuffi cient water supply • The water source is not turned on.
• The water inlet hose is bent.
• The fi lter screen in the water inlet is clogged.
The washing machine does not drain • The drain hose is bent.
• There is a problem with the drain pump.
Washing machine vibrates or is too noisy • The washer is not level.
• The washing machine is touching another object.
• The laundry load is not balanced.
Washing machine does not spin • The door is not closed.
• The washer is not level.
Water fi lling and draining at the same
time
• Ensure drain hose is elevated 0.7 m to 1.2 m off the
fl oor; if the drain hose is too low it can cause water to
siphon out of the appliance as it fi lls
Cabinet leaking from bottom • Tub is overloaded
• Water level is too high for the amount of washing
Abnormal noise • Ensure the transport bolts have been removed
• Ensure the appliance is level
Danby Consumer Care: 1-800-263-2629
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
13
ERROR CODES
E30 - Door is not closed properly
E10 - Water pressure is too low or drain pump installed incorrectly
E21 - Water is not draining correctly
E12 - Water overfl ow
EXX - Other error
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