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40
PROBLEM CHECK SOLUTION
Side Burner does not light. Is gas supply off?
The excess flow safety device, which is part of the
barbecue to cylinder connection, may have activated.
Turn gas supply on.
To reset the excess flow safety device close the LP
tank valve and turn all burner control knobs to the OFF
position. Open the grill and side burner lids. Slowly turn
the LP tank valve until it is completely open. Wait several
seconds then ignite your side burner. Refer to “SIDE
BURNER IGNITION”.
Flame is low in HI position. Is the fuel hose bent or kinked? Straighten hose.
Push button ignition does not work. Does burner light with a match? If match lights burner, check igniter. Refer to “SIDE
BURNER MAINTENANCE”.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
®
.
PROBLEM CHECK SOLUTION
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas. (This is normal for
the burner lighting tube.)
Inspect spider/insect screens for possible obstructions.
(Blockage of holes.)
Clean spider/insect screens. Refer to “ANNUAL
MAINTENANCE.”
Symptoms:
Burners do not light.
OR
Burners have a small, flickering flame in the HI
position.
OR
Barbecue temperature only reaches 250° to 300° in
the HI position.
The excess flow safety device, which is part of the
barbecue to cylinder connection, may have been
activated.
To reset the excess flow safety device, turn all burner
control knobs and the cylinder valve off. Disconnect the
regulator from the cylinder. Turn burner control knobs
to HI. Wait at least one minute. Turn burner control
knobs to OFF. Reconnect the regulator to the cylinder.
Turn cylinder valve on slowly. Refer to “MAIN BURNER
IGNITION.”
Burner does not light.
OR
Flame is low in HI position.
Is LP fuel low or empty? Refill LP cylinder.
Is fuel hose bent or kinked? Straighten fuel hose.
Does burner light with a match? Clean burners. Refer to “MAINTENANCE.”
Did you use the snap igniter several times until the main
burner lit? Refer to “MAIN BURNER IGNITION.”
Make sure to hold the control knob in for two seconds
after snapping the igniter and seeing the orange flame
from the burner lighting tube.
Does the igniter work? Do you see a spark when you
repeatedly use the snap igniter?
Try manually lighting the burner. Refer to “MAIN
BURNER MANUAL IGNITION.” Call Customer Service.
Experiencing flare-ups:
CAUTION: Do not line the slide-out
grease tray with aluminum foil.
Are you preheating barbecue in the prescribed manner? Turn all burners on HI for 10 to 15 minutes for preheating.
Are the cooking grates and Flavorizer
®
bars heavily
coated with burned-on grease?
Clean thoroughly. Refer to “CLEANING.”
Is the slide-out grease tray “dirty” and not allowing
grease to flow into catch pan?
Clean slide-out grease tray.
Burner flame pattern is erratic. Flame is low when
burner is on HI. Flames do not run the whole length
of the burner tube.
Are burners clean? Clean burners. Refer to “MAINTENANCE.”
Inside of lid appears to be “peeling.” (Resembles
paint peeling.)
The lid is porcelain enamel or stainless steel, not paint.
It cannot “peel.” What you are seeing is baked-on grease
that has turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Clean thoroughly. Refer to “CLEANING.”
Cabinet doors are not aligned. Check the adjustment pin on the bottom of each door. Loosen adjustment nut/s. Slide door/s until aligned.
Tighten nut/s.
Barbecue seems to lose heat when cooking in cold
weather temperatures of 50°F or colder.
Is there frost/ice on the outside of the LP cylinder? The liquid propane in the cylinder turns to vapor too
slowly to supply the burners with gas. This is due to the
air temperature cooling the LP cylinder, which slows the
vaporization process. Turn off burner control knobs and
the LP cylinder. Replace with a spare LP cylinder and
resume cooking.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
®
.
TROUBLESHOOTING
SIDE BURNER TROUBLESHOOTING
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