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17
TROUBLESHOOTING
PROBLEM POSSIBLECAUSE SOLUTION
Dimornoflame FlameLED’sareburntout. InspecttheLED’sandreplacethemif
necessary.
Backblackclothisfallingoff
androlledupintheflicker.
Changeaflickerandbackblackcloth.
Ember bed is not
glowingordimming
EmberLED’sareburntout InspecttheemberbedLED’sand
replacethemifnecessary.
Applianceturnsoffand
willnotturnon
Appliancehasoverheated,and
safetydevicehascausedthe
thermalswitchtodisconnect.
Turnoffthemainswitch,allow
appliancetocoolfor10minutes,
turnbackon.
House
tripped.
circuit breaker has Resethousecircuitbreaker.
Appliance’sfusehasblown. Replacethefuse.
Appliancewillnotcome
on when switch is
flippedtoON
Applianceisnotpluggedintoan
electricaloutlet.
Checkplugandplugin.
Appliancehasoverheatedand
safetydevicehascausedthe
thermalswitchtodisconnect.
Turnoffthemainswitch,allow
appliancetocoolfor10minutes,turn
backon.
Circuitboardisburntout. Inspectthecircuitboardandreplace
itifnecessary.
Nowarmaircomingout
ofappliance
Heaterisburntout. Inspect the burner and heater
assemblyandreplaceitifnecessary.
Flamesputters Flamemotorisdefective. Callaqualifiedservicetechnicianand
replaceflamemotor.
Remote Control does
notwork.
Lowbatteries.
Unitswitchin“O”position.
Replace AAA batteries in remote
control.
Turntheswitchin“I”position.
Flameisfixed. Wiringmaybelooseorthe
flamemotormaybedefective.
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