OWNER’S MANUAL
Distributed by Exertis (UK) Ltd.
Technology House, Magnesium Way, Hampton, Burnley, England, BB12 7BF
2019.10.28
WINE COOLER
Owner’s Manual.............................1 - 10
MODEL • MODÈLE •MODELO
DWC398KD1BSS
1
SAVE THESE INSTRUCTIONS!
SAFETY REQUIREMENTS
This appliance is intended to be used in household
and similar applications such as:
• Staff kitchen areas in shops, offi ces and other
working environments;
• Farm houses and by clients in hotels, motels and
other residential type environments;
• Bed and breakfast type environments;
• Catering and similar non-retail applications.
This appliance can be used by children aged from
8 years and above and persons whose physical,
sensory or mental capabilities may be different or
reduced, or who lack experience or knowledge,
unless such persons receive supervision or training
to operate the appliance by a person responsible
for their safety.
Opening the door for long periods can cause a
signifi cant increase of the temperature inside the
appliance.
To prevent damaging the door gasket ensure that
the door is all the way open before removing a
shelf.
This appliance must be positioned so that the plug
is accessible. Do not move the cabinet while it is
loaded with wine as this can warp the cabinet. Do
not touch the compressor as it can be hot.
Do not store explosive substances such as aerosol
cans with a fl ammable propellant in this appliance.
Never clean appliance parts with fl ammable fl uids.
The fumes can create a fi re hazard or explosion.
Do not store or use gasoline or any other fl ammable
vapors and liquids in the vicinity of this or any other
appliance. The fumes can create a fi re hazard or
explosion.
If the refrigerant is R600a, fl ammable and explosive
articles should not be put in or near the cabinet to
avoid fi re or explosion.
Important Safety Information
READ AND FOLLOW ALL SAFETY INSTRUCTIONS
SAFETY REQUIREMENTS
To reduce the risk of fi re, electrical shock or injury
when using the appliance, follow these basic
precautions.
DANGER: Risk of fi re or explosion. Flammable
refrigerant used. Do not puncture refrigerant tubing.
• Do not use mechanical devices to defrost
refrigerator.
• Ensure that servicing is done by factory
authorized service personnel, to minimize
product damage or safety issues.
• Children aged from 3 to 8 years are allowed to
load and unload refrigerating appliances.
• Cleaning and user maintenance shall not be
made by children without supervision.
• Regularly clean surfaces that can come in
contact with bottles and accessible drainage
systems.
• Consult repair manual or owner’s guide before
attempting to service this product. All safety
precautions must be followed.
• Dispose of properly in accordance with federal
or local regulations.
• Follow handling instructions carefully.
WARNING: Keep ventilation openings, in the
appliance enclosure or in the built-in structure, clear
of obstruction.
WARNING: Do not use mechanical devices or other
means to accelerate the defrosting process.
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside
the food storage compartments of the appliance.
CAUTION: Children should be supervised to ensure
that they do not play with the appliance.
DANGER: Risk of child entrapment. Before throwing
away an old appliance:
• Remove the door or lid.
• Leave shelves in place so that children may not
easily climb inside.
Important Safety Information
READ AND FOLLOW ALL SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS!
GROUNDING INSTRUCTIONS
This appliance must be grounded. Grounding
reduces the risk of electrical shock by providing an
escape wire for the electrical current.
This appliance has a cord that has a grounding
wire with a 3-prong plug. The power cord must be
plugged into an outlet that is properly grounded.
If the outlet is a 2-prong wall outlet, it must be
replaced with a properly grounded 3-prong wall
outlet. The serial rating plate indicates the voltage
and frequency the appliance is designed for.
WARNING - Improper use of the grounding
plug can result in a risk of electric shock.
Consult a qualifi ed electrician or service agent
if the grounding instructions are not completely
understood, or if doubt exists as to whether the
appliance is properly grounded.
Do not connect your appliance to extension
cords or together with another appliance in the
same wall outlet. Do not splice the power cord.
Do not under any circumstances cut or remove the
third ground prong from the power cord. Do not
use extension cords or ungrounded (two prongs)
adapters.
If the power supply cord is damaged, it must be
replaced by the manufacturer, its service agent or
similar qualifi ed person in order to avoid hazard.
2
LOCATION
Remove interior and exterior packaging prior to
installation. Wipe the outside of the appliance with
a soft, dry cloth and the inside with a lukewarm wet
cloth.
Place the appliance on a fl oor that is strong enough
to support it when it is fully loaded.
Do not place the appliance in direct sunlight or near
sources of heat, such as a stove or heater, as this
can increase electrical consumption. Extreme cold
ambient temperatures may also cause the appliance
to perform improperly.
Do not use the appliance near water, for example in
a wet basement or near a sink.
This appliance is intended for household use only.
It is not designed for outside installation, including
anywhere that is not temperature controlled
(garages, porches, vehicles, etc.).
Before connecting the appliance to a power source,
let it stand upright for approximately 6 hours. This
will reduce the possibility of a malfunction in the
cooling system from handling during transportation.
This appliance is 59.5 cm wide by 176.2 cm high
by 71.8 cm deep.
LEVELING INSTRUCTIONS
There is an adjustable leg on the bottom of the
appliance that can be turned up or down to ensure
that the appliance is level.
1. Turn the leveling leg counter-clockwise as far as
it will go, until the top of the foot is touching the
bottom of the cabinet.
2. Slowly turn the leveling leg clockwise until the
appliance is level.
3
INSTALLATION INSTRUCTIONS
PREPARING THE ENCLOSURE
Gloves and safety goggles should be worn during
installation.
It is not recommended to install the appliance into a
corner or directly beside a wall. The door will need
to be opened more than 90° to allow full extension
of the shelves. If it is necessary to place the unit next
to a wall or in a corner, leave at least 5-10 cm of
space between the wall and the appliance to allow
for the door opening.
The cabinet opening must be at least 61 cm wide by
177.9 cm high by 71.3 cm deep.
Note: The listed depth requirement is assuming
that the electrical outlet is located in the adjacent
cabinetry or fl ush mounted in the rear wall, not
surface mounted inside the enclosure.
If the electrical outlet is located inside adjacent
cabinetry, cut a 3.8 cm diameter hole to admit the
power cord. If the cabinet wall is metal, the hole
edge must be covered with a bushing or grommet.
See image below.
REQUIRED TOOLS
• Safety goggles
• Gloves
• Tape measure
• Carpenter square
• Level
• Flashlight
• Electric drill with hole bit
Tape measure
Carpenter square
Electric drill with hole bit
Gloves
Level
Safety goggles
Flashlight
Electrical Access
El
ectrica
l
Access
*If electrical outlet in
adjacent cabinetry
177.9 cm
5 cm
15.2 cm
3.8 cm diameter
61 cm
90°
71.3 cm
4
INSTALLATION INSTRUCTIONS
Drywall Installation:
1. Place the bracket on the fl oor with mounting hole B against
the wall.
2. Use two screws to secure the bracket to the wall.
3. Ensure at least one screw is secured to a wall stud.
4. Place the unit so that the mounting hole E on the unit is lined
up with mounting hole A on the bracket and secure with a
bolt, a lock washer and a fl at washer.
Note: At least one screw must enter a wood wall stud. If there
are no wall studs available, use fl oor installation.
Wood Floor Installation:
1. Place the bracket on the fl oor and secure it with two screws.
2. Place the unit so that mounting hole E on the unit is aligned
with mounting hole A on the bracket and secure with a bolt,
a lock washer and a fl at washer.
Concrete Floor Installation:
1. Place the bracket on the fl oor and mark the location of
mounting hole D on the fl oor.
2. Using a concrete drill bit, drill an 8mm (3/8”) pilot hole
45~55mm (1.7”~2”) deep at the marked location.
3. Remove the nut, spring washer and washer from the expan-
sion screw.
4. Carefully tap the expansion screw into the drilled hole using
a hammer or mallet.
5. Place the fl oor bracket with mounting hole D over the ex-
pansion screw and secure with the nut, spring washer and
washer.
6. Place the unit so that mounting hole E on the unit is aligned
with mounting hold A on the bracket and secure with a bolt,
lock washer and fl at washer.
Anti-tip bracket
Flat washer
Lock washer
Bolt
Screw
Wall stud
Anti-tip bracket
Flat washer
Lock washer
Bolt
Screw
Anti-tip bracket
Flat washer
Lock washer
Bolt
Expansion screw
Important: After installing the bracket, try using light force to tip the unit. If the unit does not tip then the
bracket is installed correctly. If the unit does tip, reinstall the bracket more securely.
Important: Determine the fi nal location of the appliance before attempting to install the bracket. You will
need to choose one of the three installation methods below.
ANTI-TIP BRACKET INSTALLATION
OPERATING INSTRUCTIONS
FUNCTION INSTRUCTION
The default temperature setting in both chambers is
12°C. The temperature can be set as low as 5°C or
as high as 18°C.
Actual temperature inside the appliance can vary
based on ambient temperature, how often the
door is opened and how many warm bottles have
recently been added to the appliance.
Temperature Memory: If the appliance loses power,
the control panel will remember the set temperature.
Once power is restored, the appliance will return to
normal functioning automatically.
Temperature Alarm: If the inner cabinet temperature
is higher than 23°C for one hour, the error code
“HI” will show on the display panel and an alarm
will sound.
If the inner cabinet temperature is lower than 0°C
the error code “LO” will show on the display panel
and an alarm will sound.
Door Ajar Alarm: If the door is not closed
completely for 5 minutes, an alarm will sound. Close
the door to silence the alarm.
If the door is closed and the alarm continues to
sound, check that the actuator at the bottom of
the door is making contact with the switch on the
appliance.
Demo Mode: Demo mode can be used to show how
the appliance will look while functioning without
running the compressor. The fan will run on low
speed but all alarms and beeping will be disabled.
To engage demo mode, press and hold the up and
down buttons at the same time for 10 seconds.
The display will fl ash “dE” and “On” fi ve times to
acknowledge demo mode is active.
To disengage demo mode, press and hold the up
and down buttons at the same time for 10 seconds.
The display will fl ash “dE” and “Of” fi ve times to
acknowledge demo mode is disabled.
5
INTERIOR LIGHT
The interior light will default to turning on and off
when the door is opened or closed.
Press and hold the light button for 5 seconds until
the display shows “LP” to set the light to continuous
illumination. After 4 seconds the display will return
to normal operation and the light will remain on
until manually turned off.
To resume normal light function, press and hold the
light button for 5 seconds until the display show
“LF”. After 4 seconds the display will return to
normal operation and the light will be set to turn on
and off when the door is opened and closed.
CONTROL PANEL
1. Power indicator light: Illuminates to signify that
the compressor is in operation.
2. Power button: Press this button to turn the
appliance on. Press and hold this button for 3
seconds to turn the appliance off.
3. Upper display: Shows the set temperature in the
upper chamber.
4. Lower display: Shows the set temperature in the
lower chamber.
5. Upper chamber button: Used to adjust the
temperature setting in the upper chamber in
1° increments. Press and hold for 3 seconds
to display the actual temperature inside the
cabinet. After 5 seconds the display will resume
normal operation.
6. Lower chamber button: Used to adjust the
temperature setting in the lower chamber in
1° increments. Press and hold for 3 seconds
to display the actual temperature inside the
cabinet. After 5 seconds the display will resume
normal operation.
7. Light button
RUN
CC
1
2
3 4
5 6
7
STORAGE INSTRUCTIONS
The maximum capacity of this unit is 135 wine
bottles. The upper zone will hold 60 bottles and
the lower zone will hold 75 bottles. This capacity is
based on a standard 750 ml Bordeaux style bottle.
Actual storage capacity may vary if different bottle
sized are stored.
Upper Zone: To achieve maximum capacity,
position bottles alternately on the upper six shelves
as shown in fi gure A, for total storage of 60 bottles.
The upper zone has larger spacing between the
shelves which can accommodate larger wine bottles
such as Pinot or Burgundies. These bottles should
be positioned alternately on the upper six shelves
as shown in fi gure B, which allows for storage of 9
bottles per shelf.
Lower Zone: To achieve maximum capacity, position
bottles alternately on the lower six shelves as shown
in fi gure A, for total storage of 60 bottles. The
bottom of the cabinet holds 15 bottles when stocked
as per fi gure C.
SHELF INSTRUCTIONS
Do not cover the gaps on the racks with aluminum
foil or any other material that will prevent adequate
air circulation within the cabinet.
To remove a shelf:
1. Fully extend the shelf.
2. Lift the front of the shelf up.
3. Holding the shelf track, push the shelf in and
then up to release the shelf from the rear
dampers.
To replace a shelf:
1. Ensure the shelf is resting securely on the track.
2. Push the shelf in until it locks into place.
A
B
C
OPERATING INSTRUCTIONS
6
OPERATING INSTRUCTIONS
DOOR REVERSAL INSTRUCTIONS
If the appliance is placed on its back or side for any
length of time it must be allowed to remain upright
for 6 hours before plugging it in to avoid damage
to the internal components.
1. Remove the upper hinge. Remove the door and
lay it fl at on the fl oor. It is advisable to put a
blanket or similar item on the fl oor to protect
both the door and the fl oor from damage.
2. Remove the hinge bushing and the screw hole
covers from the top of the door.
3. Remove the door stop, the actuator and the right
door axis from the bottom of the door.
4. Install the door stop, the actuator and the left
door axis on the top of the door. The left door
axis can be found in the accessory bag. Install
the screw hole covers in the bottom of the door.
The door will be fl ipped 180° before being
reinstalled on the cabinet to accommodate the
handle.
5. Remove six screws from the kickplate and
remove the kickplate. Remove the roller door
support from the lower left side of the cabinet.
Remove the lower right hinge from the lower
right side of the cabinet.
6. Install the roller door support on the lower right
side of the cabinet. Install the lower left hinge
on the lower left side of the cabinet. The lower
left hinge can be found in the accessory bag.
Reinstall the kickplate.
7. Install the door on the cabinet. Make sure the
fl ip the door 180° from its original position to
accommodate the handle. Install the upper left
hinge. The upper left hinge can be found in
the accessory bag. Before tightening the upper
hinge screws ensure that the top of the door is
properly aligned with the top of the cabinet, that
the actuator is making contact with the switch on
the cabinet and that the rubber gasket makes a
good seal with the cabinet all the way around.
5
6
7
1
A
B
C
2
D
E
4
F
G
H
3
F
G
H
I
J
K
J
L
I
M
7
A. Screws
B. Upper hinge
C. Door
D. Hinge bushing
E. Screw hole covers
F. Door stop
G. Actuator
H. Right door axis
I. Kickplate
J. Roller door support
K. Lower right hinge
L. Lower left hinge
M. Upper left hinge
CARE & MAINTENANCE
CLEANING
Ensure the appliance is unplugged before cleaning.
• To clean the inside of the appliance, use a soft
cloth and a solution of a tablespoon of baking
soda to one quart of water or some mild
detergent.
• Wash removable shelves in a mild detergent
solution, then dry and wipe with a soft cloth.
• Clean the outside with a soft, damp cloth and
some mild detergent.
• It is important to keep the area clean where the
door seals against the cabinet. Clean this area
with a soapy cloth. Rinse with a damp cloth and
let dry.
Note: Do not use cleaners containing ammonia or
alcohol on the appliance. Ammonia or alcohol can
damage the appearance of the appliance. Never
use any commercial or abrasive cleaners or sharp
objects on any part of the appliance.
POWER FAILURE
Most power failures are corrected within a few
hours and should not affect the temperature of your
appliance if you minimize the number of times the
door is opened. If the power is going to be off for
a longer period of time, take the proper steps to
protect your contents.
Note: Wait 3 to 5 minutes before attempting
to restart the appliance if operation has been
interrupted.
DEFROST
This appliance is equipped with an automatic
defrost function and does not require manual
defrosting. Defrost water from the appliance is
channeled into a drip tray located above the
compressor. Heat transfer from the compressor
causes the defrost water to evaporate.
VACATION
• Short vacations: Leave the appliance operating
during vacations of less than three weeks.
• Long vacations: If the appliance will not be used
for several months, remove all items and turn
off the appliance. Clean and dry the interior
thoroughly. To prevent odor and mold growth,
leave the door open slightly, blocking it open if
necessary.
MOVING
• Ensure the appliance is empty.
• Secure the door with tape.
• Turn the adjustable leg up to the base to avoid
damage.
• Protect the outside of the appliance with a
blanket or similar item.
• Ensure the appliance stays in the upright
position during transportation.
• If the appliance is placed on its back or side
during transportation, upon reaching the
destination, allow it to remain upright for 6
hours before plugging in to avoid damage to the
internal components.
DISPOSAL
This marking indicates that this product should
not be disposed with other household wastes
throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote
the sustainable reuse of material resources. To
return your used device, please use the return and
collection systems or contact the retailer where the
product was purchased. They can take this product
for environmental safe recycling.
8
PROBLEM POSSIBLE CAUSE
No power • A fuse may be blown or the circuit breaker tripped
• Plug not fully inserted into the wall outlet
Internal temperature not cold enough
Appliance runs continuously
• Door is not shut properly or opened excessively
• Exhaust vent is obstructed
• Recently added a large quantity of warm contents to the
cabinet
• Close proximity to heat source or direct sunlight
• Ambient temperature or humidity is very high
• Possible system leak, evaporator fan failure or compressor
failure
Condensation on the cabinet or door • Door is not shut properly or opened excessively
• Ambient temperature or humidity is very high
Excessive noise • Appliance is not level
• Gurgling noises are normal; this is the coolant moving
through the lines in the cabinet
• Contraction and expansions of the inside walls can cause
crackling or popping noises, especially if the ambient
temperature is very warm
Door will not close • Appliance is not level
• Door gasket is dirty or bent
• Shelves are not pushed all the way in
• Door swing was reversed and not properly reinstalled
TROUBLESHOOTING
Danby Consumer Care
Consumer Helpline: 0300 303 3904
Consumer Email: danby@ukwarranty.com
Appliance warranty registration: https://danby.warrantyonline.co.uk
Information in this manual is subject to change without notice.
9
LIMITED IN-HOME APPLIANCE WARRANTY
This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating
conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter
“Danby”) or by an authorized distributor of Danby, and is non-transferable.
TERMS OF WARRANTY
Plastic parts, are warranted for thirty (30) days only from purchase date, with no extensions provided.
First Year
During the rst twelve (12) months, any functional parts of this product found to be defective, will be repaired or replaced, at warrantor’s
option, at no charge to the ORIGINAL purchaser.
To obtain
Danby reserves the right to limit the boundaries of “In Home Service” to the proximity of an Authorized Service Depot. Any app liance
Service
requiring service outside the limited boundaries of “In Home Service” , it will be the consumer’s responsibility to transport the appliance (at
their own expense) to the original retailer (point of purchase) or a service depot for repair. See “Boundaries of In Home Serv ice” below.
Contact your dealer from whom your unit was purchased, or contact your nearest authorized Danby service depot, where service
must be performed by a qualied service technician.
If service is performed on the units by anyone other than an authorized service depot, or the unit is used for commercial appli cation, all
obligations of Danby under this warranty shall be void.
Boundaries of
If the appliance is installed in a location that is 100 kilometers (62 miles) or more from the nearest service center your unit must be
In Home Service
delivered to the nearest authorized Danby Service Depot, as service must only be performed by a technician qualied and certif ied for
warranty service by Danby. Transportation charges to and from the service location are not protected by this warranty and are t he
responsibility of the purchaser.
Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other c ontents of this appliance, whether due
to any defect of the appliance, or its use, whether proper or improper.
EXCLUSIONS
Save as herein provided, Danby, there are no other warranties, conditions, representations or guarantees, express or implied, m ade or intended by Danby or its
authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditio ns, representations or guarantees
under any Sale of Goods Act or like legislation or statue is hereby expressly excluded. Save as herein provided, Danby shall no t be responsible for any damages
to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction o f the unit and by the purchase of
the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or propert y caused by the unit.
GENERAL PROVISIONS
No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:
1) Power failure.
2) Damage in transit or when moving the appliance.
3) Improper power supply such as low voltage, defective house wiring or inadequate fuses.
4) Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating con ditions
(extremely high or low room temperature).
5) Use for commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence).
6) Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, oods etc.
7) Service calls resulting in customer education.
8) Improper Installation (ie. Building-in of a free standing appliance or using an appliance outdoors that is not approved for out door application).
Proof of purchase date will be required for warranty claims; so, please retain bills of sale. In the event warranty service is required, present this document to our
AUTHORIZED SERVICE DEPOT.
Danby Products Limited
PO Box 1778, Guelph, Ontario, Canada N1H 6Z9
Telephone: (519) 837-0920 FAX: (519) 837-0449
Danby Products Inc.
PO Box 669, Findlay, Ohio, U.S.A. 45840
Telephone: (419) 425-8627 FAX: (419) 425-8629
04/09
1-800-263-2629
Warranty Service
In-home
WARRANTY
Congratulations on the purchase of your new Danby product.
This appliance comes with a 2 year warranty.
Please call 0300-303-3904 to register your product and receive full
terms and conditions.
This quality product is warranted to be free from manufacturer’s defects in material and
workmanship, provided that the unit is used under the normal operating conditions intended
by the manufacturer. This warranty is available only to the person to whom the unit was
originally sold by a Danby Products authorized dealer.
TERMS OF WARRANTY
During the first twenty-four (24) months, any functional parts of this product found to be
defective will be repaired or replaced, at warrantor’s option, at no charge to the original
purchaser.
EXCLUSIONS
Save as herein provided, by Danby, there are no other warranties, conditions, representations
or guarantees, express or implied, made or intended by Danby or its authorized distributors
and all other warranties, conditions, representations or guarantees, including any warranties,
conditions, representations or guarantees under any Sale of Goods Act or like legislation or
statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible
for any damages to persons or property, including the unit itself, howsoever caused or any
consequential damages arising from the malfunction of the unit and by the purchase of the
unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim
for damages to persons or property caused by the unit.
There are no express warranties other than those on the face here of and described above.
No warranties whether expressed or implied, including but not limited to, any implied
warranties of merchantability or fitness for a particular purpose, shall extend beyond the
respective warranty periods provided above. This warranty does not affect the consumer’s
legal rights under applicable National legislation.
Service administered by UK Warranty Limited
Pacifica House, Rainton Business Park
Houghton Le Spring, England, DH4 5RA
danby.warrantyonline.co.uk
0300-303-3904
08/18
MODEL
Printed in China
Distributed by Exertis (UK) Ltd.
Technology House, Magnesium Way, Hampton, Burnley, England, BB12 7BF
DWC398KD1BSS
