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34
Picture Issues
When the TV has picture problems, these steps may help resolve the problem.
Problem Possible Solutions
No picture, or black and white
picture.
Unplug the TV power cord from AC outlet and re-plug after 60
seconds.
Check that the Color Saturation is set to 50 or higher.
Try dierent TV channels.
The picture is distorted.
The compression of video content may cause picture distortions,
especially in fast-moving pictures from sports programs and
action movies.
If the signal reception is weak or poor, screen distortion may be
visible but it is not a malfunction.
Mobile phones used close to the TV (within 1m) may cause noise
on analogue and digital channels.
The picture is blurry or
flickering, or cuts out
momentarily.
Go to Home
> Settings > Picture > Sharpness. You can try to
increase or decrease the Sharpness.
If you use an external antenna, check the direction, position and
connection of the antenna.
Adjust the direction of your antenna, or reset or fine tune the
channel.
The picture appears red,
purple, pink and other colors.
Go to Home
> Settings > Picture > Calibration Settings >
White Balance. You can try to increase or decrease the White
Balance.
Picture distorted or appear
wavy.
Some electrical appliances may aect the TV. If you turn o the
appliance and the interference goes away, then move it further
away from TV.
Insert the power plug of the TV into another power outlet.
The picture is too dim to see.
Ensure that the TV is set to Outdioor Day or Outdoor Night mode.
For details on changing your TV’s picture settings, “Picture Menu:
Adjusting the Image Quality” on page 11.
If the problem persists, check the broadcast signal strength or refer to the external device’s manual.
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