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30
Solutions to Common Inquiries
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE
MEASURES
Blue stains • Undiluted liquid deter-
gent or fabric softener
dispensed directly on-
to fabric.
• If caused by deter-
gent, mix 1 cup (240
ml) white vinegar with
1 qt (.95 L) water in
plastic container. Soak
1 hour. Rinse.
• If caused by fabric
softener, rub stains
with bar soap. Wash.
• Avoid overfilling de-
tergent and fabric
softener compart-
ments of dispenser.
Discolor-
ation,
graying
• Not enough detergent.
• Wash water temperature
too low.
• Incorrect sorting.
• Rewash with correct
amount of detergent
and hottest water safe
for fabric.
• Add bleach safe for
fabric.
• Sort items by soil
level and color.
• Use correct amount
of detergent, hottest
water and bleach
safe for fabric.
Greasy,
oily stains
• Not enough detergent.
• Undiluted liquid fabric
softener poured directly
on fabric.
• Treat with prewash
stain remover or liquid
detergent.
• Increase detergent
and water tempera-
ture. Rewash.
• Rub fabric softener
stains with bar soap.
• Use correct amount
of detergent and
hottest water safe
for fabric.
• DO NOT pour liq-
uid fabric soften-
er directly on fabric.
See
Operating Your
Washer
.
Holes,
tears, or
snags
• Incorrect use of chlorine
bleach.
• Unfastened zippers,
hooks, buckles.
• Rips, tears and broken
threads.
• Overloading washer.
• Degradation of fabric.
• May be irreversible if
rips, tears and seams
cannot be mended.
• Never pour chlorine
bleach directly on
fabric.
• Check condition of
items before wash-
ing. See
Operating
Your Washer
, steps
2 and 5.
Lint • Incorrect sorting.
• Tissues left in pocket.
• Overloading washer.
• Not enough detergent.
• Undissolved detergent
has left a residue resem-
bling lint.
• Static cling is attract-
ing lint.
• Load washed too long.
• Reduce load size.
Rewash using cor-
rect water tempera-
ture, water level, and
amount of detergent.
• Add nonprecipitating
water conditioner to
wash water to remove
detergent residue.
• Add liquid fabric soft-
ener to final rinse.
• Dry load in dryer.
• Remove lint with lint
brush or roller.
• See
Operating Your
Washer
.
• DO NOT
overload
washer.
• Use correct temper-
ature and amount
of detergent, water
and wash time.
Common Washing Inquiries
Many washing problems involve poor soil and stain removal, residues of lint and scum,
and fabric damage. For satisfactory washing results, follow these suggestions provided
by The Soap and Detergent Association.
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