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Clean tank and base and use only
demineralized or distilled water.
Use of tap water with a high
mineral content, aka “hard water".
Humidifier is emitting a
white dust/residue.
4. TROUBLESHOOTING
PROBLEM PRIMARY CAUSE SOLUTION
Indicator light not
illuminated with no mist.
Power supply cord is not properly
plugged into wall socket.
Power switch is not turned on.
Plug the power supply cord into a
wall socket. Rotate knob clockwise
to power on.
Indicator light is red
with no mist.
A. There is no water in tank.
B. Atomizer is dirty or floater is missing
or stuck to the bottom.
C. Knob was not turned to off position
during refilling.
D. Unit was turned on too quickly when
tank was attached to base.
E. Unit reset needed.
F. Too much moisture/humidity in
circuit board.
A. Add water to tank.
B. Clean base, atomizer, and floater
according to section 6 Maintenance.
Check to make sure floater is not
stuck to the bottom. With the unit
UNPLUGGED, add enough water
directly to the base and make sure
the floater floats.
C. Turn knob to off position, then
turn knob to on position.
D. Turn knob to off position and wait
10 seconds before turning back on.
E. Turn knob to off position. Unplug
unit from the wall and wait 2 min.
Plug unit back into wall, fill water
tank with water, and turn knob to on
position.
F. Unplug unit from wall. Empty base
of all water, dry with towel, turn
upside down and let dry for 24 hours.
Indicator light is green with
little or no mist.
Atomizer is dirty. Clean base and atomizer according
to section 6 Maintenance.
Mist has a bad odor. The water, tank, or base is not clean.
Clean base and atomizer according
to section 6 Maintenance.
IMPORTANT TIP: DO NOT leave the humidifier plugged in for prolonged periods (i.e. several days or more) without use. This causes
premature failure of the circuitry. When the humidifier is not in use, turn the knob to the OFF position, then UNPLUG it.
CONSEIL IMPORTANT: Ne laissez pas l'humidificateur branché pendant de longues périodes (c'est-à-dire plusieurs jours ou plus)
sans utilisation. Cela provoque une défaillance prématurée des circuits. Lorsque l'humidificateur n'est pas utilisé, tournez le bouton
en position d'arrêt et débranchez-le.
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