GB User manual
2 Introduction2
WELCOME TO
THE NIVONA FAMILY!
We are delighted at the confidence you have shown in us by choosing
a quality product from NIVONA.
We would like to express our sincere THANKS.
To ensure maximum enjoyment of your NIVONA machine, please
read through this document carefully and pay attention to the safety
instructions before using the machine for the first time.
Please keep this document in a safe place. Then you can use it as a
reference or pass it on to any subsequent owner.
We hope you enjoy your NIVONA product and, with it, a good,
flavourful cup of coffee.
Best wishes to you from the NIVONA team!
NOTE
This symbol draws your attention
to special information.
CAUTION
This symbol draws your attention
to possible dangers.
SYMBOLS USED
The following symbols are used in these instructions:
Table of contents 3
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TABLE OF CONTENTS
1. SAFETY INFORMATION ................................................ 4
1.1. Correct use ..................................................................................... 4
1.2. General instructions for the user ..................................... 4
1.3. Limits to the range of users ................................................ 5
2. CONTROL ELEMENTS ................................................... 6
3. OPERATION OF THE MACHINE ................................... 7
3.1. Operation with the rotary dial ............................................ 7
3.2. Operation of the valve ............................................................ 8
3.3. Symbol functions ....................................................................... 8
4. INITIAL STARTUP ........................................................... 9
4.1. Preparation .................................................................................... 9
4.2. Initial Start menu ....................................................................... 9
5. MENU NAVIGATION ..................................................... 12
6. PREPARE SPECIALITY COFFEES .............................. 12
6.1. Draw speciality coffee ........................................................... 12
6.2. Recipe menu ............................................................................. 13
6.3. 2-cup function ........................................................................... 13
6.4. Flavour profiles ...........................................................................14
6.5. MY COFFEE (for individual speciality coffees) .................14
6.6. Prepare ground coffee ...........................................................15
7. BASIC SETTINGS ......................................................... 16
7.1. General settings ....................................................................... 16
7.2. Set grind fineness .................................................................... 17
7.3. Aroma Balance System .........................................................17
8. CLEANING & MAINTENANCE .................................... 18
8.1. Rinse frother ............................................................................... 18
8.2. Clean frother............................................................................... 19
8.3. Rinse system ............................................................................. 20
8.4. Clean system ............................................................................ 20
8.5. Descale system.......................................................................... 21
8.6. Remove & clean brewing unit ........................................ 22
8.7. Clean regularly by hand ..................................................... 22
8.8. Disassemble and clean frother ..................................... 23
8.9. Change filter ............................................................................... 24
8.10. Status of maintenance ........................................................ 24
9. SOLVING PROBLEMS YOURSELF ............................ 25
10. ACCESSORIES & COFFEE ASSORTMENT ............. 28
11. CUSTOMER SERVICE & WARRANTY ....................... 28
12. PACKAGING & DISPOSAL ......................................... 28
13. TECHNICAL DATA ....................................................... 29
4 Safety instructions
1.
1. SAFETY INSTRUCTIONS
1.1. Correct use
The machine may only be used for its designated
purpose (use only in private households) and is not
intended for commercial use, which would void the
warranty (see accompanying warranty terms).
1.2. General instructions for the user
Set the machine on a dry, level and stable surface, and
use it only indoors. Never place this machine on a hot
surface, near other appliances which become very hot
when in use (e.g. stove, deep fryer), or near open flames.
The machine must not be used in cupboards or other
closed pieces of furniture.
The mains supply voltage must always match the
working voltage of the machine. Please refer to the
type plate on the machine.
The machine must not be used at altitudes over
2000 m above sea level.
Do not operate the machine if the mains supply cable
or the casing is damaged. Never let the mains supply
cable touch hot parts.
If the mains supply cable of the machine is damaged,
it must be replaced by the manufacturer, its customer
service representative, or a similarly qualified technician
to avoid hazards.
Never immerse the machine in water.
Always keep the mains supply plug dry and keep it
away from moisture.
Do not pull on the mains supply cable to disconnect
the plug from the mains socket.
CAUTION
Repairs to electrical appliances must be carried out
only by specialised technicians! Improper repairs
can expose the user to considerable dangers! If the
machine is used other than for its intended purpose
or is operated or maintained improperly, we cannot
accept liability for any resulting damage!
CAUTION
Actuating the on/off switch during the brewing process
can damage the machine! Switch the machine off only
when it is idle!
CAUTION
Danger of burns! Hot water might spray out of the
outlet at first when steam or hot water is drawn. Touch
the outlet only when cold.
5Safety instructions
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If a fault occurs, disconnect the mains plug immediately
(never by pulling on the mains supply cable or the
machine itself).
Before carrying out maintenance or cleaning, check
that the machine is switched off and that the mains
plug is disconnected.
No liability for damage is accepted in case of incorrect
operation, improper use, or incorrect repairs. The
warranty is void in these cases.
Always follow the instructions for cleaning and
descaling! Failure to comply voids the warranty.
Never clean the machine or individual parts in the
dishwasher. Failure to comply voids the warranty.
Do not leave the machine switched on unnecessarily.
If you will be away for several days, always unplug the
mains cable.
Please use the integrated coffee grinder only to grind
roasted and untreated coffee beans, not for other food
items! Always make sure that there are no foreign
objects mixed in with the coffee beans, which voids
the warranty.
If repair of the machine is required (including
replacement of the mains cable!), please first contact
the NIVONA service telephone or the dealer from which
the machine was purchased, and, after consultation
with us and observing the section “How to make
your machine ready for shipment” in Chapter 11 of
this document, send it to NIVONA Central Customer
Service, Südwestpark 49, D-90449 Nurember,
Germany.
1.3. Limits to the rane of users
This machine can be used by children 8 and older
and by persons with physical, sensory, or mental
impairments or who are lacking in experience and
knowledge, provided they are acting under supervision
or have been instructed on how to use the machine
safely and are aware of the possible dangers. Children
must not play with the machine. Cleaning and
maintenance of this machine must not be carried out
by children unless they are age 8 or over and are acting
under supervision. The machine and its connection
line must be kept away from children younger than 8.
Control elements6
2.
CLARIS fresh water filter
User manual
Warranty terms
Measuring spoon
2 cleaning tablets
Test strips
(for measuring water hardness)
Connection tube for milk
WELCOME PACK
(included with machine)
2. CONTROL ELEMENTS
Type plate (remove drip pan)
Coffee grounds container
(inside)
Drip grid
Drip pan
Flavour protection cover
Coffee bean holder
Cover for coffee bean holder
Water tank
Water tank cover
Coffee bean holder
Cup storage area
Valve
Service door with handle
(brewing unit behind)
Ground coffee shaft
Rotary dial
Display
Height-adjustable spout
with cover plate
(frother behind)
On/off switch
Rear rollers (underneath)
Cable compartment (in back)
easyclean
knob
Frother
Frother
Cover plate
3.
Operation of the machine 7
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Pressing
3. OPERATION OF THE MACHINE
The NIVONA machine can be operated using the rotary dial and the valve:
3.1. Operation with the rotary dial
Turning
To switch between the SPECIALITY COFFEES and the main menus SETTINGS and
MAINTENANCE, to select / navigate within the main menus and to change the setting
options in the submenus and recipe menu.
Short press
To start / confirm the currently marked function.
In the submenus and in the recipe menu, the first press selects the setting parameters and
the next press confirms the change.
A short press when the beverage is drawn cancels the procedure.
Long press
In the SPECIALITY COFFEES, a long press takes you to the recipe menu where you can
change the settings.
Pressing and holding cancels the process.
Rotary dial
navigate / select / change / confirm
by turning and pressing
Turning
8 Operation of the machine
3.2. Operation of the valve
The valve opens or closes the frother when hot water or milk froth is drawn.
3.3. Symbol functions
Location / process progress
Cancellation of a beverage
draw or deletion of a saved
MY COFFEE speciality
EXIT
One step back
Start a SPECIALITY COFFEE
beverage draw
Message / instruction for action
Save changes
The currently selected symbol / function is optically marked; for the
SPECIALITY COFFEES the symbol description is displayed
Even durin a coffee draw that has already started, various parameters can be changed by
turning the rotary dial as lon as they are optically marked.
A beverage can be cancelled by pressing the rotary dial once while the beverage
is being
dispensed. If the draw is cancelled while the parameters are still optically marked, the rotary
dial
must be pressed twice.
Valve closed Valve opened
Open/
close valve
Operation of the machine 9
4.
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NOTE
Details on Operation of the Machine are
contained in Chapter 3, starting at page 7.
i
Milk tube – connected
to drip pan
4. INITIAL STARTUP
4.1. Preparation
Remove the machine and other supplied parts from the packaging
Place the machine on a level, dry work surface (ventilation slots must not be covered)
Connect the mains supply cable to a power socket which has been correctly installed
(any unnecessary length of cable remains inside the cable compartment)
Connect the milk tube to the frother and drip pan
Turn on machine
When the machine is switched on after the initial startup, it first heats up, the display shows
SYSTEM RINSING and the rinsing process starts automatically.
4.2. Initial Start menu
The instructions on the display lead you through the Initial Start menu conveniently
and step-by-step.
Set language
Select the language with the rotary dial and confirm
Set filter
Select filter setting with the rotary dial
10 Operation of the machine
Test strips Deree of
hardness
Water hardness
display
≤
1 red point
1 - 7°
WATER HARDNESS 1
2 red points 8 - 14°
WATER HARDNESS 2
3 red points 15 -21°
WATER HARDNESS 3
(factory settings)
≥ 4 red points > 21°
WATER HARDNESS 4
FILL WATER
TANK
easyclean
knob
OPEN
EASYCLEAN
KNOB
Operation without filter (factory settings)
Set the menu to FILTER “NO” and
confirm with the rotary dial
When using the machine without a filter,
the water hardness must be entered in
the next step.
Operation with filter
Set the menu setting to FILTER "YES"
and confirm with the rotary dial.
Using the mounting aid at the end
of the measuring spoon, screw the
filter into the water tank and confirm
using the rotary dial.
Set water hardness*
Immerse supplied test strip briefly in water, shake it off and read the test result after
about 1 minute
In the menu, use the rotary dial to select the water hardness read from the test strip
and confirm
Open easyclean knob
Turn the easyclean knob to the vertical position (if it is not already there) and confirm
with the rotary dial
Fill water tank (> 0.5l)
Remove the water tank, fill water tank with fresh, cold water without carbonation
(no mineral water) and reinsert the tank
Do not fill with any carbonated liquids or any other liquids, or the warranty is void!
* for operation without filter
Screw filter
into water tank
NOTE
If used with a filter, the machine does not
need to be descaled as often.
11Menu navigation
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FILTER
RINSING
FILL COFFEE
BEANS
NOTE
At initial startup, the grind
chamber is still empty. After
the first grinding, it is possible
that FILL COFFEE BEANS is
displayed and the machine
does not make coffee.
Press the rotary dial
again for an additional draw;
the process is then repeated
Fill coffee bean holder
Fill the coffee bean holder with untreated, roasted coffee beans without foreign objects
or dirt and without sugar, then close the flavour protection cover well and confirm using
the rotary dial
Fill / rinse system, rinse filter
Place a large container (> 0.5 l) under the outlet.
Open the valve and wait until no more water comes out of the outlet, then close
the valve and empty the container.
Place a large container (> 0.5 l) under the height-adjustable outlet and confirm with
the rotary dial
Wait until no more water comes out of the outlet, then empty the container
Operation tutorial
At the end of the initial startup, a short tutorial on the machine’s operation appears. All
operating functions that should be performed when they appear are shown on the display one
after another. As soon as an operating function has been performed, the next one appears. If
an operating function is not carried out, the next one appears automatically after some time.
All settings that were determined during initial startup can be changed at any time in the
SETTINGS menu.
SYSTEM
RINSING
12 Draw speciality
coffees
5.
6.
CAUTION
If the easyclean knob is not properly
opened when drawing milk froth/hot water,
no milk froth/hot water will be dispensed.
Connect milk source
5. MENU NAVIGATION
In the NIVONA machine there is a choice of SPECIALITY COFFEES and the main menus
SETTINGS and MAINTENANCE. All available functions of the machine can be carried out
there.
Detailed information on navigation within and between the main menus is found in Chapter
3 starting at page 7.
6. PREPARE SPECIALITY COFFEES
6.1. Draw speciality coffee
Select the desired SPECIALITY COFFEE
For speciality coffees with milk, connect the milk-filled container (milk container, milk
refrigerator, Tetra Pack, or similar) to the lower end of the milk tube. The upper end
remains in the outlet
A short press on the desired speciality coffee begins the beverage draw
After completion of the draw of a speciality coffee with milk, the display shows the
message / instruction to rinse the frother. The frother should then be rinsed as soon
as possible, but at the latest before switching off the machine. To do this, reconnect the
tube to the drip pan, and select and confirm the message / instruction on the display
by turning the rotary dial. Follow the instructions in the display up to the end of the
program and confirm each time with the rotary dial.
FROTHER
RINSING
RINSE
FROTHER
CONNECT TUBE
TO THE OUTLET
AND PUT IN
DRIP PLATE
CLOSE
EASYCLEAN
KNOB
OPEN
EASYCLEAN
KNOB
Open/
close valve
MAINTENANCESETTINGS
13Draw speciality coffees
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6.2. Recipe menu
The recipe menu is a submenu in the individual speciality coffees. Here, the factory recipe
settings can be changed individually and stored permanently.
A long press on the rotary dial on the symbol of a speciality coffee leads to the recipe
menu of the beverage
A short press on the activated Save symbol saves the beverage recipe with the
changed parameters.
A short press on the activated Start symbol begins the beverage draw with the
changed parameters.
6.3. 2-cup function*
To fill two cups directly next to each other from the same beverage draw, a second cup
must be placed under the outlet and then
press the rotary dial briefly twice in succession to start beverage preparation
(for the current draw)
SAVE RECIPE
Start beverage
draw in the
recipe menu
1 CUP
2 CUPS
* only for ESPRESSO and COFFEE
Recipe menu
Adjustable parameters in the recipe menu:
Coffee strenth
Flavour profile
(DYNAMIC, CONSTANT, INTENSE)
40ml
Amount
(coffee / milk froth / water / milk,
depending on the speciality coffee)
Temperature
14 Draw speciality coffees
6.4. Flavour profiles
Changing the flavour profile (DYNAMIC | CONSTANT | INTENSE) in the recipe menu
changes the brewing process and extraction from the beans and thus the taste of the coffee
(see also Chapter 7.3. Aroma Balance System on page 17).
6.5. MY COFFEE (for individual speciality coffees)
Up to 5 different beverages can be individually set, named and stored with the NIVONA
machine.
To do this, select the menu item MY COFFEE
Select an existing beverage with a long press or add a new one with +
Select the basic recipe (speciality coffee), assign a name (if necessary, delete the
My Coffee preset and confirm the name with OK), set the recipe individually and save it
A saved MY COFFEE recipe can be changed, edited and also removed by confirming
the deletion by pressing and holding the rotary dial on the corresponding symbol
DYNAMIC CONSTANT INTENSE
SAVE RECIPE
Confirm
deletion
MY COFFEE
15Basic settings
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6.6. Prepare round coffee
Open the cover of the ground coffee shaft
(underneath the cover on the upper right of the machine)
The display shows FILL GROUND COFFEE AND CLOSE SHAFT LID
Add a level measuring spoon of ground coffee
Close cover and flap
The display shows when the ground coffee is ready
Place a cup in the middle below the coffee outlet
Select the beverage in the SPECIALITY COFFEES
Start preparation
NOTE
If you accidentally open the ground coffee shaft – or have not started a beverage draw after adding
ground coffee – the machine is automatically rinsed about one minute after the cover is closed again
and is then ready for use again.
The rinsing process can also be started directly. To do this, use the rotary dial to select and confirm
the CLEAR POWDER message / instruction on the display.
CAUTION
The ground coffee shaft is not a storage
container. Therefore, never add more than
one portion to the shaft and use only fresh
or vacuum-packed ground coffee from
coffee beans.
Water-soluble instant coffee must not be
used!
CLOSE SHAFT LIDFILL GROUND
COFFEE
CLEAR
POWDER
16 Basic settings
7.
SETTINGS
7. BASIC SETTINGS
7.1. General settins
All of the following parameters can be changed, edited or checked in the SETTINGS menu
using the rotary dial.
LIVE PROGRAMMING
– Change and save the recipe setting
while a beverage is being drawn
(choose a speciality coffee and follow the instructions
on the display)
FILTER
– Set operation with / without filter
TIMES
– Set an automatic switch-off time
STATISTICS
– Displays the draws per speciality coffee
and the performed maintenance functions
since initial startup
LANGUAGE
– Set the language
FACTORY SETTINGS
– Recipes and settings can be reset
to the factory settings here
WATER HARDNESS
– Set the water hardness
(only displayed during operation without filter)
If the rotary dial has not been actuated for a longer period of time, the machine switches automatically into the ECO mode.
A screensaver appears on the display. Actuate the rotary dial to leave the ECO mode.
17Cleaning & maintenance
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CAUTION
The rind fineness may only be set when
the rinder is runnin!
The grinder can be adjusted to adapt
to the roast of the coffee beans. We
recommend you always leave the grinder
at a medium setting.
NOTE
When changing the grind fineness,
we recommend:
– a finer setting for light roasts
(regulator further to the left),
– a coarser setting for dark roasts
(regulator further to the right).
Open / close
service door
7.2. Set rind fineness
To change the grind fineness, please:
Open the service door on the right side of the housing (gently pull the recess in the
handle away from the housing, then carefully remove the service door from the housing)
Place cup under the height-adjustable outlet
Set rotary dial to the SPECIALITY COFFEE ESPRESSO, then press the rotary dial
While the grinder grinds, change the grind fineness by moving the regulator
(above right) (left = finer, right = coarser)
Close service door again (guide pins at the rear end of the service door into the recesses,
then press the service door until it locks in place)
7.3. Aroma Balance System
The NIVONA machine is equipped with the Aroma Balance System, which brings out the best
of the bean for every taste. The three flavour profiles DYNAMIC, CONSTANT and INTENSE
create a different taste with the same bean, same coffee strength, and same water amount.
DYNAMIC CONSTANT INTENSE
Set grind fineness
18 Cleaning & maintenance
8.
8. CLEANING & MAINTENANCE
All cleaning and maintenance programs can generally be selected and started in the
MAINTENANCE menu. If a message / instruction for a cleaning / maintenance activity
appears on the display, this program can also be started directly through the message /
instruction.
Select and confirm the instruction with the rotary dial or
Select MAINTENANCE menu
Select the cleaning or maintenance program and start it with the rotary dial
The machine starts the corresponding cleaning or maintenance process and displays
instructions for additional actions.
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
8.1. Rinse frother
After you make speciality coffees with milk, the display instructs you to rinse the frother.
This should be done as soon as possible, but at the latest before switching off the machine.
Proceed as follows:
Select and confirm the instruction with the rotary dial or
In the MAINTENANCE menu, select the menu option RINSE FROTHER
CAUTION
Danger of burns! When using the cleaning /
maintenance programs, always follow the
instructions on the display!
Message /
instruction
MAINTE-
NANCE
CLOSE
EASYCLEAN
KNOB
OPEN
EASYCLEAN
KNOB
CAUTION
The runnin proram must not be
interrupted!
CONNECT TUBE TO THE OUTLET
AND PUT IN DRIP PLATE
19Cleaning & maintenance
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Connect the supplied tube to the height-adjustable outlet at one end and put the
other end in the drip pan, and confirm with the rotary dial
Place a sufficiently large container (≥ 0.5 l) under the frother
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
As soon as the rinse cycle is ended, the machine heats up and is then ready for
operation again.
8.2. Clean frother
Select and confirm the message / instruction with the rotary dial or
In the MAINTENANCE menu, select the menu option CLEAN FROTHER
Put some detergent (recommendation: NIVONA CreamClean milk system cleaner)
and water in a container (at least 0.3 l)
Please observe the instructions of the detergent manufacturer for the mix ratio
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
The machine then heats up and is ready for operation again.
CONNECT TUBE
TO THE OUTLET
AND PUT IN
CLEANER
NOTE
A message /
instruction is shown
on the display when
the frother has to be
cleaned.
CAUTION
The runnin proram must not be
interrupted!
20 Cleaning & maintenance
8.3. Rinse system
The system should be rinsed from time to time.
In the MAINTENANCE menu, select the menu option RINSE SYSTEM. The display
shows SYSTEM RINSING
As soon as the rinse cycle is ended, the machine heats up and is then ready for
operation again.
8.4. Clean system
Select and confirm the instruction with the rotary dial or
In the MAINTENANCE menu, select the menu option CLEAN SYSTEM
Put a sufficiently large container (≥ 0.5 l) under the height-adjustable outlet
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
The machine then heats up and is ready for operation again.
NOTE
A message / instruction is shown on the display when the machine has to be cleaned. Beverages can
still be drawn. But we recommend carrying out the cleaning program as soon as possible to avoid
endangering the warranty.
CAUTION
The running program must not be
interrupted!
Please do not insert a cleaning tablet into
the round opening of the brewing unit until
the machine instructs you to do this.
SYSTEM
CLEANING
SYSTEM
RINSING
CAUTION
The running program must not be
interrupted!
21Cleaning & maintenance
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8.5. Descale system
CAUTION
The runnin descalin proram must not be interrupted!
Never use vinegar or vinegar-based products for descaling, but always use liquid products
recommended for fully automatic coffee machines (recommendation: NIVONA PREMIUM liquid
descaler).
The filter (if present) must be removed from the water tank prior to the start of the descaling program.
Durin descalin, please follow exactly the sequence of the displays!
First pour in the corresponding amount of water up to the 0.5 l mark and then add the
descaler. Never in reverse order! Observe the instructions of the descaler manufacturer.
Select and confirm the instruction with the rotary dial or
In the MAINTENANCE menu, select the menu option DESCALE SYSTEM
Put a sufficiently large container (≥ 0.5 l) under the height-adjustable outlet
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
The machine then heats up and is ready for operation again.
CAUTION
Please always remove residual descaling
fluid on the housing with a moist cloth
afterwards!
NOTE
A message / instruction is shown on
the display when the machine has to be
descaled. (The descaling program can
also be started manually at any time.)
Beverages can still be drawn. But we
recommend carrying out the descaling
program as soon as possible to avoid
endangering the warranty.
SYSTEM
DESCALING
22 Cleaning & maintenance
CAUTION
Never immerse the machine in water!
Do not use scouring agents for cleaning.
Dried milk residue is hard to remove.
Therefore, always clean immediately after
the machine cools down! Always follow the
message / instructions in the display on
rinsing and cleaning the frother.
CAUTION
Clean the brewing unit at least once a
month. Otherwise, warranty claims may be
excluded.
UNLOCK
BREWING UNIT
Open / close
service door
8.6. Remove & clean brewin unit
The brewing unit should be removed and cleaned under running water as needed. Please
never use detergent for this, only pure, cold water!
Open the service door on the right side of the housing (gently pull the recess in the
handle away from the housing, then carefully remove the service door from the housing)
Unlock brewing unit (press red switch upwards and turn the handle to the left up to the
stop and to lock)
Carefully remove the brewing unit with the handle
Clean brewing unit under cold, running water and then let it dry
Carefully insert brewing unit again and lock it (hold down red switch and turn the handle
to the right up to the stop and to lock it)
Close service door again (guide pins at the rear end of the service door into the recesses,
then press the service door until it locks in place)
8.7. Clean reularly by hand
NOTE
Please follow these cleaning instructions. Maximum cleanliness is required, especially when handling
food and beverages. Occasionally use some soapy water to clean the drip pan.
The machine is equipped with rear rollers. These permit movement on a flat work surface. This also
allows cleaning under the machine.
23Cleaning & maintenance
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Individual parts of
the frother
Cover plate on the
height-adjustable
outlet
Assembled frother
easyclean knob –
correct positioning
(guide pins inside
the recess)
Clean the housing inside and outside only with a soft, moist cloth without detergent
Empty the drip pan and coffee grounds container not later than when shown in the
display (only with the machine switched on, as only then can it tell that the containers
have been emptied)
After the drip pan and coffee grounds container have been removed, clean the housing
inside with a soft, moist cloth without detergent
The water tank should be rinsed with clean water daily and refilled with fresh, cool water
Clean the frother, tube and outlet regularly
8.8. Disassemble and clean frother
Remove the cover plate at the height-adjustable outlet, gently pull the frother down
and then out to the front and take it apart
Thoroughly clean the parts and put the frother back together
Insert the assembled frother back in the height-adjustable outlet
Reattach the cover plate to the height-adjustable outlet
NOTE
From time to time (ideally before every longer break in coffee making, but always on a regular basis!),
the frother must be disassembled completely and then cleaned under clean water.
24 Cleaning & maintenance
CAUTION
In case of low water consumption, you
must replace the filter not later than
after two months. No message appears in
the display. You can set the replacement
date with the dial on the head of the filter
(month indicator).
CAUTION
Insert the filter straiht and do not overturn
NOTE
You can continue to draw beverages.
But we recommend changing the filter
immediately.
Unscrew / screw in
the filter
(in the water tank)
8.9. Chane filter
The filter’s effectiveness is used up after about 50 l of water has flowed through it.
A message / instruction to replace the filter appears in the display.
In the SETTINGS menu, select the FILTER menu option
Select REPLACE FILTER
Empty the water tank; carefully unscrew the old filter from its holder using the mounting
aid at the end of the measuring spoon, and throw the filter away
Carefully screw the new filter into its intended holder in the water tank using the
mounting aid at the end of the measuring spoon
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
Wait for some time until no more water comes out of the outlet
The machine then heats up and is ready for operation again.
8.10. Status of maintenance
The machine shows through a progress bar whether cleaning or descaling will be
required soon. The further to the right the progress bar is, the sooner the cleaning / descaling
will be needed
In the MAINTENANCE menu, select the STATUS OF MAINTENANCE menu option
25Solving problems
yourself
9.
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GB
FR
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Model
Serial number
XXXXXXXXXXXXXXX
NICR XXX
Type plate (example)
XXX
XXXXX
9. SOLVING PROBLEMS YOURSELF
The following table shows some causes and options for solving the problem if the machine
does not work properly.
If the system detects a fault, an error message appears in the display:
Note error messae
(According to the table on page 26/27, error 8 can sometimes resolve itself)
Turn off machine
Pull out mains plu
CAUTION
If an error occurs or a problem cannot be solved by yourself, please contact your specialist retailer
or visit the service area at www.nivona.com.
The following information is important for fast, competent processing of the matter
Model of the NIVONA product
Serial number
If available: Error number / Error messae
26 Solving problems yourself
NOTE
To avoid problems, the following should
be observed:
Always remove the water tank
from the machine to fill it
Do not store coffee beans
in the refrigerator
Always empty containers
with the machine switched on
Use fresh and cooled milk
Problem Cause Remedy
No hot water or
drawing of milk froth /
steam possible
easyclean knob
not opened
Open easyclean knob
(Chapter 4.2.)
System might need
descaling
Perform high-dosage
descaling (Chapter 8.5.)
Frother is plugged Disassemble frother completely
and clean it thoroughly
Only hot milk
instead of milk froth
Residual water in
air intake nozzle
Remove residual water from the
air intake nozzle by carefully
rubbing the rubber lip several
times in both directions
Too little milk froth
or liquid froth
Frother is plugged Disassemble frother completely
and clean it thoroughly
Unsuitable milk Use cold milk
System might need
descaling
Perform high-dosage
descaling (Chapter 8.5.)
Coffee comes out
only dropwise
System might need
descaling
Perform high-dosage
descaling (Chapter 8.5.)
Grind fineness is
too fine / too coarse
Set grind fineness coarser / finer
(Chapter 7.2.)
Ground coffee is too fine Use coarser ground coffee
Too much ground coffee
added
Add less ground coffee
Frother with air intake
nozzle removed
Air intake nozzle’s
rubber lip
27Solving problems yourself
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Problem Cause Remedy
Coffee comes out
only dropwise
Brewing unit is plugged Remove and clean brewing unit
(Chapter 8.6.). Reinsert brewing
unit and perform a system
cleaning (Chapter 8.4.)
Coffee outlets are plugged Perform system cleaning
(Chapter 8.4.)
Coffee does not have
“foam”
Brewing unit is plugged Remove and clean brewing unit
(Chapter 8.6.). Replace brewing
unit and perform a system
cleaning (Chapter 8.4).
Unsuitable coffee type Change coffee type
Beans are no longer
roast-fresh
Use fresh beans
Loud noise in the
coffee grinder
Grind fineness not adapted
to coffee beans
Optimise grind fineness
(Chapter 7.2.)
Foreign matter in the grinder,
e.g. small stones
Call NIVONA service telephone;
ground coffee can still be used
The display shows
Error 8 Service Tel
The drive cannot properly
position the brewing unit
Turn off the machine and pull
out the plug. Plug it back in
and turn on the machine. If the
machine is ready for operation,
remove and clean the brewing
unit (Chapter 8.6.).
28
10.
12.
Accessories & coffee assortment
Customer service & warranty
Packaging & disposal
CAUTION
The runnin proram must not be inter-
rupted!
WARRANTY AND CUSTOMER
SERVICE CONDITIONS
Please see the accompanying information
sheet for detailed warranty and customer
service conditions.
11.
10. ACCESSORIES & COFFEE ASSORTMENT
Our current assortment of accessories and coffee can be found at www.nivona.com.
11. CUSTOMER SERVICE & WARRANTY
If you have to send in the machine due to a defect, first evaporate it out so that no water
remains in the system.
How to make your machine ready for shipment | Evaporate machine
In the MAINTENANCE menu, select the EVAPORATE SYSTEM menu option
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
Empty drip pan, coffee grounds container, water tank and the coffee bean holder as well
as possible
Reinsert all parts
Pack the machine, ideally in the original packaging (no liability can be accepted for
transportation damage)
12. PACKAGING & DISPOSAL
The machine’s complete original packaging should be kept to protect it during shipping in
case customer service is needed.
Electrical and electronic appliances contain many materials which are still valuable or are
harmful to the environment, and these should not be treated in the same way as normal
EVAPORATE
SYSTEM
29
13.
Technical data
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GB
FR
NL
PL
RU
household waste. If treated as household waste or handled incorrectly, they may cause harm
to human health or the environment. Therefore, never throw a defective machine away with
household waste, but bring it to the municipal collection point for return and recycling of old
electrical and electronic devices.
You can obtain more information from your local town hall, waste disposal service provider,
or the retailer from whom the machine was purchased.
Filter cartridges are disposed of as household waste.
13. TECHNICAL DATA
Voltage 220–240 V AC, 50-60 Hz
Power output 1455 W
Conformity mark CE
Static pump pressure max. 15 bar
Water tank capacity Approx. 2.2 l
Coffee bean holder capacity Approx. 250 g
Coffee grounds container capacity Approx. 7–11 portions*
Cable length Approx. 1.1 m
Weight Approx. 9 kg
Dimensions (W x H x D) Approx. 24 x 34 x 46 cm
* Depending on the amount of beans used
NIVONA Apparate GmbH
Südwestpark 49
D-90449 Nürnberg, Germany
www.nivona.com
2022 © Copyright NIVONA Apparate GmbH, Germany
All rights reserved
ANR 000136964
BDA NICR 6.. GB Rev.01 14.09.2022
