Use & Care Guide
Manual de Uso y Cuidado
Kenmore
®
Bottom Freezer Refrigerator
Congelador Inferior Refrigerador
Model/Modelo: 7135# - PreView Grab-N-Go™
Model/Modelo: 7035# - Standard
# = color number, número de color
Transform SR Brands Management LLC
+oçman (states, IL 017 US$
wwwNenmorecom
MFL70761722
Rev.01_110119
2
T$BL( 2F C2NT(NTS
Warranty .................................................................... 3
Product Record ........................................................ 4
Important Safety Instructions .......................... 5-7
(lectrical & Grounding ReTuirements ................ 7
Parts and Features ................................................. 8
Refrigerator Installation ....................................9-18
Unpacking Your Refrigerator ............................. 9
Dimensions and Clearances ............................... 9
Installation ...........................................................10
Removing/Replacing Handles, Doors, and
Drawers.............................................................11-17
Leveling and Door Alignment ...........................18
Using Your Refrigerator ..................................19-32
Setting the Controls ..................................... 19-20
Smart Features ....................................................21
Instructions for Smart Grid ......................... 22-23
In-Door Ice Bin ...................................................24
Automatic Icemaker ....................................25-26
Food Storage Guide ..........................................26
Ź Refrigerator Section
Water Dispenser ................................................27
Refrigerator Shelves ..........................................28
Humidity Controlled Crisper .............................29
Pantry Drawer ....................................................29
Door Bin ..............................................................29
PreView Grab-N-Go ..........................................30
Grab-N-Go Case ................................................30
Replacing the Air Filter ..................................... 31
Ź Freezer Section
Extra Ice Bin .........................................................31
Durabase ............................................................. 32
Durabase Divider ...............................................32
Pullout Drawers ..................................................32
Water Filter ...................................................... 33-35
Care and Cleaning .........................................36-37
General Cleaning Tips ...................................... 36
Exterior ................................................................36
Inside Walls ........................................................36
Door Liner and Gaskets ....................................36
Plastic Parts .........................................................36
Condenser Coils .................................................36
Light Bulb Replacement ....................................37
Power Interruptions ............................................37
When You Go On Vacation .............................37
When You Move ................................................37
Connecting the Water Line .............................38-40
Troubleshooting Guide ................................... 41-48
Service .....................................................Back Cover
3
WARRANTY
REFRIGERATOR WARRANTY
KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated
and maintained according to all supplied instructions.
One Year on Appliance
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A
defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.
Lifetime on Storage Bins
FOR AS LONG AS IT IS USED from the date of sale, a free replacement will be supplied for a defective refrigerator
or free]er compartment storage bin. If the defect appears within the orst year, a new bin will be installed at no
charge. If the defect appears after the orst year, a new bin will be supplied but not installed at no charge. This
Lifetime warranty covers only storage bins, and does not apply to any other related component or mechanism. You
are responsible for the labor cost of bin installation after the orst year from the date of sale. This warranty coverage
applies for only 90 days from the date of sale if the appliance is ever used for other than private household
purposes. Warranty coverage applies to door bins, drawer bins and basket bins. Defects must be verioed by a
Sears authorized service representative.
For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty
All warranty coverage applies for only 90 days from the sale date if the appliance is ever used for other than
private household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
1. Expendable items that can wear out from normal use, including but not limited to olters, belts, bags or screw-in
base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation,
operation and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair
problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such
installation.
4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service
agents, including installation that was not in accord with electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and
maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration,
abuse, misuse or use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents,
cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from unauthorized modiocations made to this appliance.
9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have
the appropriate certiocation logo.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided
herein. Implied warranties, including warranties of merchantability or otness for a particular purpose, are limited to
one year on the appliance and for as long as used on the storage bins, or the shortest period allowed by law. Seller
shall not be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or otness,
so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States.
This warranty gives you specioc legal rights, and you may also have other rights which vary from state to state.
Transform SR Brands Management LLC, +oçman Estates, IL 017
4
PRODUCT RECORD
In the space below, record the date of purchase, model and serial number of your product. You will ond the model and
serial number printed on an identiocation label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model No.___________________ Date of Purchase ___________________
Serial No.____________________
Save these instructions and attach your sales receipt for future reference.
5
IMPORTANT SAFETY INSTRUCTIONS
BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
DANGER
You will be killed or seriously injured if you do not follow instructions.
WARNING
You will be killed or seriously injured if you do not follow instructions.
CAUTION
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
WARNING
To reduce the risk of ore, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following
Read all instructions before using this appliance
v NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug ormly and pull it
straight out from the outlet.
v If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or a similarly
qualioed person in order to avoid a hazard. Do not use
a cord that shows cracks or abrasion damage along its
length or at either the plug or connector end.
v Do not modify or extend the power cord length. It
could cause electric shock or ore.
v When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord.
v DO NOT store or use gasoline or other pammable
vapors and liquids in the vicinity of this or any other
appliance.
v If connected to a circuit protected by fuses, use time
delay fuse.
v DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
v .eep ongers out of pinch point areas clearances
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
v Unplug your refrigerator before cleaning or making
any repairs.
v This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a
person responsible for their safety.
v Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
v Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
v Do not damage the refrigerant circuit.
v Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the
type recommended by the manufacturer.
v The refrigerant and insulation blowing gas used in
the appliance require special disposal procedures.
When disposing, please consult with service agent or a
similarly qualioed person.
NOTE: It is strongly recommended that any service be
performed by a qualioed technician.
SAVE T+ESE INSTRUCTIONS
6
WARNING
DANGER: RISK OF CHILD ENTRAPMENT
v Before replacing a burned-out or broken light bulb,
unplug the refrigerator or turn oç power at the circuit
breaker or fuse box in order to avoid contact with a
live wire olament. (A burned-out light bulb may break
when being replaced exposing the wire olament.)
NOTE: Some models have LED interior lighting and
service should be performed by a qualioed technician.
WARNING: Setting either or both controls to the OFF
position does not remove power to the light circuit.
v When you are onished, reconnect the refrigerator to
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
v This refrigerator must be properly installed in
accordance with the Attention Installer Instructions
that were taped to the front of the refrigerator.
v After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely
cold surfaces.
v DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.
-unked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
suçocation).
v DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
{You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still coldbelow 39£F (4£C).
{Thawed ground meats, poultry or osh that have any
oç-odor or oç-color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
is açected less than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.
v This product is not to be used for special purposes such
as the storage of medicine or test materials or for use
on ships, etc.
v Do not strike or apply excessive force to any glass
surface. Do not touch glass surfaces if they are cracked
or broken.
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
v Take oç the doors.
v Leave the shelves in place so that
children may not easily climb inside.
SAVE THESE INSTRUCTIONS
This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When
transporting and installing the appliance, care must be taken to ensure that no parts of the refrigerating
circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak
is detected, avoid any naked pames or potential sources of ignition and open room doors or windows
for several minutes to allow fresh air to pow into the room.
In order to avoid the creation of a pammable gas air mixture if a leak in the refrigerating circuit
occurs, the size of the room in which the appliance is installed depends on the amount of refrigerant
used. The room must be 10.8 square feet (1 square meter) in size for every 8g of R600a refrigerant
inside the appliance. The amount of refrigerant in your particular appliance is shown on the
identiocation plate inside the appliance. Never start up an appliance showing any signs of damage. If
in doubt, consult your dealer.
7
CFC/HCFC DISPOSAL
Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chloropuorocarbons or
hydrochloropuorocarbons). CFCs and HCFCs are
believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a qualioed technician. If you intentionally release
refrigerant, you may be subject to ones and imprisonment
under provisions of environmental legislation.
ELECTRICAL & GROUNDING RE4UIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
WARNING
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the
circuit checked by a qualioed electrician to make
sure the outlet is properly grounded.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug
Ensure proper
ground exists
before use.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a ore
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
Use a receptacle that cannot be turned oç with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
USE OF E;TENSION CORDS
Because of potential safety hazards under certain
conditions, the use of an extension cord is not
recommended However, if you still elect to use an
extension cord, it is absolutely necessary that it be a UL-
listed (USA), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet, and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
8
PARTS AND FEATURES
B
A
F
D
I
E
G
H
J
N
R
C
Q
L
P
S
T
K
B
A
F
D
I
E
F
G
H
J
K
N
L
R
O
M
C
Q
P
Use this page to become more familiar
with the parts and features of your
refrigerator.
NOTE: This guide covers several diçerent
models. The refrigerator you have
purchased may have some or all of the
items listed below. The locations of the
features shown below may not match your
model.
v PreView Grab-N-Go Model
v Standard model
A
Refrigerator Light
B
Water Filter
C
Door Bins
D
Ice Compartment
(Icemaker and Ice Bin)
E
Articulating Mullion
F
Fixed Door Bins
G
Water Tank Cover
H
Pantry Drawer
I
Extra Ice Bin
J
Durabase Divider
K
Diagnostics Speaker
L
Air Filter
M
Dairy Bin
N
Refrigerator Shelves
O
Modular Door Bin
P
Crisper
4
Pullout Drawer
R
Durabase
S
PreView Grab-N-Go
T
Grab-N-Go Case
Icemaker
Ice Bin
Ice Compartment
Door
9
REFRIGERATOR INSTALLATION
WARNING
Excessive Weight Hazard:
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warning-
type labels, the model and serial number label, or
the Tech Sheet that is located under the front of the
refrigerator.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also
be easily removed by rubbing a small amount of liquid
dish soap over the adhesive with your ongers. Wipe with
warm water and dry.
Do not use sharp instruments, rubbing alcohol, pammable
puids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
WARNING
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the poor. Always pull the refrigerator straight out
when moving it. Do not wiggle or walk the refrigerator
when trying to move it, as poor damage could occur.
WARNING
Explosion Hazard:
Keep pammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do so
can result in ore, explosion, or death.
DIMENSIONS AND CLEARANCES
v Check the dimensions of the appliance and the
installation path to ensure there is suècient room
to move the refrigerator through doors or narrow
openings.
v If an opening is too narrow to ot the refrigerator
through, remove the refrigerator doors. See Removing
and Replacing Refrigerator Doors in this manual.
v The installation location chosen for the refrigerator
should allow space behind the unit for connections
and airpow and space in front to open the doors and
drawers.
v Too small of a distance from adjacent items may result
in lowered freezing capability and increased electricity
consumption charges. Allow at least 27 inches (686
mm) in front of the refrigerator to open the doors, and
at least 2 inches (51 mm) between the back of the
refrigerator and the wall.
B
A
C
D
F
G
E
H
I
Model 7135# 7035#
A
Depth without handle
32 3/8"
(822 mm)
28 3/4"
(728 mm)
B Width
35 3/4"
(908 mm)
35 3/4"
(908 mm)
C Height to Top of Case
68 3/8"
(1737 mm)
68 3/8"
(1737 mm)
D Height to Top of Hinge
69 3/4"
(1772 mm)
69 3/4"
(1772 mm)
E Back Clearance
2"
(50 mm)
2"
(50 mm)
F Depth without Door
28 1/2"
(724 mm)
24 3/4"
(630 mm)
G
Depth
Total with Door Open
0£
47 1/8"
(1197 mm)
43 1/2"
(1103 mm)
H
Depth
Total with Freezer Door
Open
56 19/64"
(1430 mm)
48 27/64"
(1230 mm)
I Depth with handle
34 7/8"
(886 mm)
31 1/4"
(792 mm)
REFRIGERATOR INSTALLATION
10
INSTALLATION
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a ore
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
This appliance is intended to be used in household and
similar applications such as staç kitchen areas in shops,
oèces and other working environments farm houses
and by clients in hotels, motels and other residential type
environments bed and breakfast type environments
catering and similar non-retail applications.
WARNING
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
1
To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed poor. If
required, adjust the leveling legs to compensate for
unevenness of the poor. The front should be slightly
higher than the rear to aid in door closing. Leveling
legs can be turned easily by tipping the cabinet
slightly. Turn the leveling legs to the left to raise the
unit or to the right to lower it. (See LEVELING AND
DOOR ALIGNMENT.)
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
Install this appliance in an area where the
temperature is between 55°F (13°C) and 110°F (43°C).
If the temperature around the appliance is too low or
high, cooling ability may be adversely açected.
3
Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE: The water pressure must be from 20-120 psi or
138-827 kPa or 1.4-8.4 kgf/cm². If the refrigerator is
installed in an area with low water pressure (below 20
psi), you can install a booster pump to compensate for
the low pressure.
Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24
inches (61 cm) in front of the refrigerator to open the
doors and at least 2 inches (5.08 cm) between the
back of the refrigerator and the wall.
2" (5.08 cm)
PRIOR TO USE
1
Clean your refrigerator thoroughly and wipe oç all
dust that accumulated during shipping.
Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3
Allow your refrigerator to run for at least two to three
hours before putting food in it. Check the pow of
cold air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.
REFRIGERATOR INSTALLATION
11
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
REMOVING AND REPLACING HANDLES
NOTE: Handle appearance may vary from the
illustrations on this page.
Removing Refrigerator Handle
Loosen the set screws with a
3
/
32
in. Allen wrench
and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. Allen
wrench.
Replacing Refrigerator Handle
Place the handle on the door by otting the
handle footprints over the mounting fasteners
and tightening the set screws with a
3
/
32
in Allen
wrench.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. Allen
wrench.
Mounting
Fasteners
Set Screw
Allen
Wrench
Mounting
Fasteners
REFRIGERATOR INSTALLATION
12
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
REMOVING AND REPLACING HANDLES CONTINUED
NOTE: Handle appearance may vary from the illustrations
on this page.
Removing Freezer Drawer Handle
Loosen the set screws located on the lower side of
the handle with a ê in. Allen wrench and remove the
handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. Allen wrench.
Replacing Freezer Drawer Handle
Place the handle on the door by otting the handle
footprints over the mounting fasteners and tightening
the set screws with a ê in. Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. Allen wrench.
WARNING
When assembling or disassembling the handles:
v Grasp the handle ormly to ensure it will not drop or
cause injury.
v Prevent the handle from swinging toward nearby
people or animals.
v Insert the bracket hole of the handle into the
stopper bolt of the door exactly, then assemble the
set screws to ox the handle in place.
v Check for any gap between the door and handle
after the handle is oxed in place.
REFRIGERATOR INSTALLATION
13
REMOVING AND REPLACING
REFRIGERATOR DOORS
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back
or other injury.
WARNING
Electrical Shock Hazard
v Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
v Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
Removing the Left Door
1
The water supply is connected to the upper right part
of the rear surface of the refrigerator. Remove the ring
in the joint area. Hold the water supply connection
and gently push the collet (1) to detach the water
supply line (2) as shown.
Collet
Remove the screw (1) from the hinge cover at the top
of the refrigerator. Lift the hook (not visible), located
at the bottom of the front side of the cover (2) with a
pat-heat screwdriver.
3
Remove the cover and pull out the tube (1).
Disconnect all wire harnesses (2). Unscrew the ground
wire (3).
Rotate the hinge lever counterclockwise (1). Lift the top
hinge (2) free of the hinge lever latch.
(1)
(2)
Hinge Lever Latch
CAUTION
v When lifting the hinge free of the latch, be
careful that the door does not fall forward.
5
Lift the door from the middle hinge pin and remove
the door.
NOTE: Place the door, inside facing up, on a
nonscratching surface.
NOTE
Disassembling/Assembling the Water Lines
Collet
Tube
Insert line
Clip
(Correct)
REFRIGERATOR INSTALLATION
14
Removing the Right Door
1
Remove the top hinge cover screw (1). Lift the hook
(not visible), located at the bottom of the front side of
the cover (2), with a pat-head screwdriver.
Detach the wire harness (1).
3
Rotate the hinge lever (1) clockwise. Lift the top hinge
(2) free of the hinge lever latch.
Hinge Lever Latch
CAUTION
v When lifting the hinge free of the latch, be
careful that the door does not fall forward.
Lift the door from the middle hinge pin and remove
the door.
NOTE: Place the door, inside facing up, on a
nonscratching surface.
Replacing the Right Door
Install the right-side door orst.
1
Make sure that the plastic sleeve is inserted in the
bottom of the door. Lower the door onto the middle
hinge pin as shown in the ogure.
Fit the hinge (1) over the hinge lever latch and slot it
into place. Rotate the lever (2) counterclockwise to
secure the hinge.
Hinge Lever Latch
3
Connect the wire harness (1).
Place the cover (1) in its place. Insert and tighten the
cover screw (2).
REFRIGERATOR INSTALLATION
15
Replacing the Left Door
Install the left refrigerator door after the right door is
installed.
1
Make sure that the plastic sleeve is inserted in the
bottom of the door. Install the refrigerator door onto
the middle hinge.
Fit the hinge (1) over the hinge lever latch and slot it
into place. Rotate the lever clockwise (2) and fasten
the hinge.
Hinge Lever Latch
3
Connect all the wire harnesses.
Push the water supply tube into the hole on the top
case and pull it through the backplate.
5
Hold the water supply connection and gently push in
the collet (1) to connect the water supply line (2) as
shown. Insert the tube at least 5/8 inch (15 mm) into
the connector. Insert the clip on the joint to fasten the
tube in place.
Collet
Place the cover (1) in place. Insert and tighten the
cover screw (2).
NOTE
Disassembling/Assembling the Water Lines
Collet
Tube
Insert line
Clip
(Correct)
v Gently press the collet and insert the tube until only
one line shows on the tube.
(Correct) (Incorrect)
REFRIGERATOR INSTALLATION
16
REMOVING FREEZER DRAWERS
WARNING: Use two or more people to remove and
install the freezer drawer. Failure to do so can result in
back or other injury.
NOTE: In the following ogues, the Pullout Drawer
located above the freezer drawer is not shown for
clarity.
Removing The Freezer Drawer
Pull the drawer open to full extension.
Gently lift and pull out the ice bin.
Lift the front of the drawer up, then pull it straight out.
Remove the Durabase basket from the rails.
Remove the screws from the rails at both ends.
Grip both sides of the drawer and pull it up to remove it
from the rails.
CAUTION:
When you remove the freezer drawer, do not hold the
handle. The handle may come oç and it could cause
personal injury.
Hold both rails and push them in simultaneously.
REFRIGERATOR INSTALLATION
17
REPLACING FREEZER DRAWERS
WARNING: Use two or more people to remove and
install the freezer drawer. Failure to do so can result in
back or other injury.
NOTE: In the following ogues, the Pullout Drawer located
above the freezer drawer is not shown for clarity.
Replacing The Freezer Drawer
Pull out both rails simultaneously, until they are fully
extended.
Grasp the drawer on each side and hook the drawer
supports into the rail tabs located on both sides.
Lower the door into its onal position and tighten the screws
located on both sides.
Push the drawer back until it clicks into place.
Replace the ice bin in the drawer. Insert the Durabase
basket in the rail assembly.
WARNING
v If the Durabase divider is removed, there is
enough open space for children or pets to crawl
inside. To prevent accidental child and pet
entrapment or suçocation risk, DO NOT allow
them to touch or go near the freezer drawer.
v DO NOT step or sit down on the freezer drawer.
REFRIGERATOR INSTALLATION
18
LEVELING AND DOOR ALIGNMENT
Leveling
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into
the onal position.
Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator
seems unsteady, or you want the doors to close more
easily, adjust the refrigerator’s tilt using the instructions
below:
NOTE: Tools Required:
11
/
16
" wrench or pat blade
screwdriver.
1
Turn the leveling leg to the left to raise that side of
the refrigerator or to the right to lower it. It may take
several turns of the leveling leg to adjust the tilt of the
refrigerator.
NOTE: Having someone push backward against the top
of the refrigerator takes some weight oç of the leveling
legs. This makes it easier to adjust the legs.
Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt
the refrigerator slightly more to the rear by turning
both leveling legs to the left. It may take several more
turns, and you should turn both leveling legs the same
amount.
NOTE: Your refrigerator is uniquely designed with
two fresh food doors. Either door can be opened or
closed independently of the other. You may have to
exert slight pressure on the doors to get them to close
completely.
Door Alignment
The left refrigerator door has an adjustable nut, located
on the bottom hinge, to raise and lower the door for
proper alignment.
If the space between your doors is uneven, follow the
instructions below to align the doors.
Use the wrench (included with the Use & Care Guide) to
turn the nut in the door hinge to adjust the height.
Turn the nut right to raise the door or left to lower it.
19
USING YOUR REFRIGERATOR
SETTING THE CONTROLS
Temperature
v The Refrigerator Control is preset at 37°F (3°C) and
the freezer control is preset at 0°F (-18°C). These are
the recommended temperature settings for normal use
and conditions. Wait 24 hours for the refrigerator and
freezer to reach these temperatures.
v The Refrigerator Temp Control range is from 33°F to
43°F (1°C to 7°C). The lower the setting, the colder the
refrigerator compartment will become.
v The Freezer Temp Control range is from -7°F to 5°F
(-23°C to -15°C). The lower the setting, the colder the
freezer compartment will become.
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are
set correctly when milk or juice is as cold as you would
like and when ice cream is orm. If the temperature in
either compartment is too cold or too warm, change the
setting one increment at a time. Wait 24 hours for the
change to stabilize before adjusting again.
Ice / Water
The dispenser dispenses water, cubed ice, or crushed ice.
Press the Ice/Water button repeatedly to illuminate the
icon for the desired dispenser mode.
NOTE: The dispenser will not operate when either of the
refrigerator doors is open.
NOTE: If the Control Lock LED icon is illuminated, the
dispenser will not work. Disable the Control Lock to use
the dispenser again.
CAUTION
v The control display is operated by touch.
Excessive moisture on the display may cause a
malfunction. Please keep the display clean and dry.
v Connect to potable water supply only.
Airpow
Be sure not to block vents while loading food into the
refrigerator. Doing so will restrict airpow and may cause
the refrigerator temperature to become too warm or
cause interior moisture buildup. (See airpow diagram
below.)
Accela Ice
v When you touch the Accela Ice button, the LED will
light up and will remain on for 24 hours.
The function will automatically shut oç after 24 hours.
v You can stop this function manually by touching the
button one more time.
v This function increases both ice making and freezing
capabilities.
Water Filter Reset
When the “Change Water Filter” text lights up, change
the water olter. After changing the water olter, press
and hold
button for three seconds to turn the
indicator light oç. You need to change the water olter
approximately every six months.
USING YOUR REFRIGERATOR
20
Air Filter
The Air Filter helps remove odors from the refrigerator.
The Air Filter will cycle on and oç in increments of ten
minutes on and 110 minutes oç.
Air Filter Reset
When the "Change Air Filter" text lights up, replace the
air olter. After replacing the air olter, press and hold
the Air Filter button for 3 seconds to turn the LED oç.
Replace the air olter approximately every 6 months.
Control Lock
v When power is initially connected to the refrigerator,
the Lock function is oç.
v To lock the control panel and dispenser, press and hold
the Control Lock button for 3 seconds or until the LED
turns on.
v To unlock the controls and dispenser, press and hold the
Control Lock button until the LED turns oç.
Demo Mode For Store Use Only
The Demo Mode disables all cooling in the refrigerator
and freezer sections to conserve energy while on display
in a retail store. When activated, OFF will display on the
control panel.
To deactivate:
With either refrigerator door opened, press the Accela
Ice button 3 times consecutively while pressing the
Refrigerator Temp button. The control panel beeps and
the temperature settings display to conorm that Demo
Mode is deactivated. Use the same procedure to activate
the Demo Mode.
Temperature Mode Switch Function £F -!£C
If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp and Refrigerator Temp buttons at
the same time for approximately ove seconds.
Articulating Mullion
This feature is a metal strip attached to the left door
that articulates (rotates) 90 degrees as the door is
closed, forming a mullion (base) for the left and right
door gaskets to seal against.
CAUTION
To reduce the risk of scratching
the door or breaking the door
mullion, make sure that the
refrigerator door mullion is
always folded in.
USING YOUR REFRIGERATOR
21
SMART FEATURES
OVERVIEW
Kenmore Smart connectivity transforms your relationship
with your home. You can personalize the way Kenmore
Smart products operate based on your schedule and daily
routines, making life easier and providing greater peace
of mind.
This appliance is a connected-ready appliance, allowing
you to remotely monitor and control it from your smart
phone via the Kenmore Smart™ app. .
To get started, you will need the following:
v Kenmore Smart™ Appliance
v Wi-Fi home router connected to the internet
v Smart phone
v Kenmore Smart™ app
For more information about your Kenmore Smart™
appliance, please visit www.Kenmore.com/smart.
The Smart Grid function controls energy usage, which
helps you save energy during peak usage periods. You
can override the SMART GRID function at any time (using
the Smart Grid button or application).
Smart Grid responds to notiocation events from your
utility company to run high energy-consuming tasks only
during oç-peak times when electrical demand is lower.
These notiocation events are known as Demand Response
(DR) signals. If the refrigerator receives a DR signal from
the utility company, the refrigerator will turn on the GRID
MODE LED on the refrigerator control panel and regulate
power consumption according to the signal received. The
refrigerator will respond to the signals received from the
utility company as long as the appliance is connected to
the internet and Smart Grid is enabled.
DEFINITIONS
SMART LED (white):
Notioes the user that the appliance is connected to the
internet.
Smart Grid LED (white):
Notioes the user that the appliance is capable of
receiving a signal, known as a Demand Response event,
from a utility company’s energy management system.
GRID MODE LED (red):
Notioes the user that the appliance is reducing or
delaying energy use based on the signal received from
a utility company energy management system. The LED
will remain illuminated during critical peak pricing (CPP)
and real time pricing (RTP) or during a high demand for
electricity.
GETTING CONNECTED
You need the following devices and application to use the
Smart Grid and other smart features on your refrigerator.
Required Devices: A wireless router, Kenmore Smart
Refrigerator, and a mobile device.
Required Application: Kenmore Smart App.
CONNECTING THE REFRIGERATOR
Refer to the Quick Start Guide that came with your smart
appliance for detailed instructions on creating a Kenmore
account and setting up the appliance for connected
operation from your mobile device. For additional
assistance, visit http://www.kenmore.com/smart
NOTE: When successfully connected to the internet, the
SMART icon LED on the unit control panel will turn ON.
USING YOUR REFRIGERATOR
22
INSTRUCTIONS FOR SMART GRID
IMPORTANT:
You must connect your Kenmore Smart appliance to the
internet and then register the appliance to your account
in order to use the Smart Grid function.
Consult the Quick Start Guide supplied with the
appliance for instructions on how to register your
appliance using the Kenmore Smart™ application (app).
To use the Smart Grid function, you need to register your
application with your electric utility company, provided
that your electric utility company supports the function. In
other words, the Smart Grid function will not be available
if your electric utility company does not support the
function or does not have the capability to support the
function.
The Smart Grid Button serves two purposes:
1) internet connection or disconnection, 2) enable or
disable/override the appliance Demand Response
capability.
NOTE: This appliance is a connected-ready appliance,
allowing you to remotely monitor and control it from your
smart phone via the Kenmore Smart™ app.
To connect the refrigerator to the Internet:
Refer to the Quick Start Guide that came with your smart
appliance for detailed instructions on creating a Kenmore
account and setting up your appliance for connected
operation from your smart phone. This Use & Care Guide
contains information and instructions for operating
your appliance from the appliance control panel. For
additional assistance, visit http://www.kenmore.com/
smart
NOTE: If no connection is made after 10 minutes the
blinking SMART GRID button LED will turn oç.
Smart Grid Operation:
Once connected and registered, the appliance is capable
of accepting a signal from your electrical company.
The signal, known as a Demand Response (DR) signal,
will adjust refrigerator operation to reduce power
consumption for a period of time ranging from a few
minutes up to a maximum of 4 hours. Ice making will be
delayed during this time. Opening the refrigerator door
may cancel certain DR signals.
The Grid Mode LED (red) will be steadily lit when the
signal is in eçect. To disable the signal and prevent
further signal acceptance, press and release the Smart
Grid button. Both the Grid Mode and Smart Grid LED will
turn oç. Press and release the Smart Grid button again to
enable DR signal acceptance capability. The Smart Grid
button LED will relight. The Grid Mode LED will light when
another DR signal is sent.
USING YOUR REFRIGERATOR
23
FCC Notice
For transmitter module contained in this product
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation. If this equipment
does cause harmful interference to radio or television
reception, which can be determined by turning the
equipment oç and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
¨ Reorient or relocate the receiving antenna.
¨ Increase the separation between the equipment and the
receiver.
¨ Connect the equipment to an outlet on a circuit
diçerent from that to which the receiver is connected.
¨ Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1) this device may not cause harmful interference and
2) this device must accept any interference received,
including interference that may cause undesired
operation of the device.
Any changes or modiocations in construction of this
device which are not expressly approved by the party
responsible for compliance could void the user’s authority
to operate the equipment.
Open Source Software Notice
To obtain the source code that is contained in this product
under LGPL and other open source licenses, visit http://
kenmore.com/opensource. In addition to the source code,
all referred license terms, warranty disclaimers, and
copyright notices are available for download.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. This
transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body. Users must follow the
specioc operating instructions for satisfying RF exposure
compliance.
Wireless LAN Module Specifications
Model LCW-004
Frequency Range 2412 to 2462 MHz
Output Power (Max) < 30 dBm
USING YOUR REFRIGERATOR
24
IN-DOOR ICE BIN
CAUTION
Keep hands and tools out of the ice compartment door
and dispenser chute. Failure to do so may result in
damage or personal injury.
The icemaker will stop producing ice when the in-door
ice bin is full. If you need more ice, empty the ice bin
into the extra ice bin in the freezer compartment. During
use, the ice can become uneven causing the icemaker to
misread the amount of ice cubes and stop producing ice.
Shaking the ice bin to level the ice within it can reduce
this problem.
NOTE: Storing cans or other items in the ice bin will
damage the icemaker.
Keep the ice compartment door closed tightly. If the ice
compartment door is not closed tightly, the cold air in the
ice bin will freeze food in the refrigerator compartment.
This could also cause the icemaker to stop producing ice.
NOTE: Emptying the ice bin is recommended if the
icemaker ON/OFF button on the control panel is set to
OFF for an extended period of time.
CAUTION
When handling the
ice bin, keep hands
away from the
icemaker tray area to
avoid personal injury.
1
Pull or push the door handle to open or close the ice
compartment.
To remove the in-door ice bin, grip the front handle,
slightly lift the lower part, and slowly pull out the bin
as shown.
3
To reinstall the in-door ice bin, slightly slant the
bin during replacement to avoid contact with the
icemaker.
Avoid touching the auto shutoç (feeler arm) when
replacing the ice bin. See the label on the ice
compartment door for details.
Auto shutoç
(feeler arm)
USING YOUR REFRIGERATOR
25
AUTOMATIC ICEMAKER
Ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 70-182 cubes in
a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.
v It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice.
v Ice making stops when the in-door ice bin is full.
When full, the in-door ice bin holds approximately 6 to
8 (12-16 oz or 340-455 cc) glasses of ice.
v Foreign substances or frost on the auto shutoç (feeler
arm) can interrupt ice production. Make sure the feeler
arm is clean at all times for proper operation.
v To increase ice production, use the Accela Ice function.
This function increases both ice making and freezing
capabilities.
WARNING
Personal Injury Hazard
DO NOT place ongers or hands on the automatic ice
making mechanism while the refrigerator is plugged
in.
Icemaker
Power Switch
Ice-detecting Sensor
CAUTION
v The orst ice and water dispensed may include particles
or odor from the water supply line or the water tank.
v Throw away the orst few batches of ice. This is also
necessary if the refrigerator has not been used for a
long time.
v Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.
v If discolored ice is dispensed, check the water olter and
water supply. If the problem continues, contact a Sears
or other qualioed service center. Do not use the ice or
water until the problem is corrected.
v Keep children away from the dispenser. Children may
play with or damage the controls.
v The ice passage may become blocked with frost if only
crushed ice is used. Remove the frost that accumulates
by removing the ice bin and clearing the passage with
a rubber spatula. Dispensing cubed ice can also help
prevent frost buildup.
v Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
v Dispense ice into a glass before olling it with water
or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.
v Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage and refrigerator
performance may be açected.
v Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.
v To avoid personal injury, keep hands out of the ice door
and passage.
v Never remove the dispenser cover.
v If ice or water dispenses unexpectedly, turn oç the
water supply and contact Sears Home Service at
1-844-553-6667.
USING YOUR REFRIGERATOR
26
AUTOMATIC ICEMAKER continued
Turning the Automatic Icemaker On or Oç
To turn oç the automatic icemaker, set the icemaker
switch to OFF O. To turn on the automatic icemaker, set
the switch to ON I.
Normal Sounds You May Hear
v Keeping the power turned on to the icemaker before
the water line is connected can damage the icemaker.
v The icemaker water valve will buzz as the icemaker olls
with water. If the power switch is in the ON I position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
OFF O.
v You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker reolls.
Preparing for Vacation
Set the icemaker power switch to OFF O and shut oç
the water supply to the refrigerator.
NOTE
v The ice bin should be emptied any time the icemaker
on/oç switch is turned to the OFF O position.
If the ambient temperature will drop below freezing,
system to prevent serious property damage due have a
qualioed technician drain the water supply to pooding
caused by ruptured water lines or connections.
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
Items How to
Butter or
margarine
Ź Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply, wrap
in freezer packaging and freeze.
Cheese
Ź Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Milk
Ź Wipe milk cartons. For best
storage, place milk on interior shelf,
not on door shelf.
Eggs
Ź Store in original carton on interior
shelf, not on door shelf.
Fruit
Ź Do not wash or hull the fruit until it
is ready to be used. Sort and keep
fruit in its original container, in a
crisper, or store in a completely
closed paper bag on a refrigerator
shelf.
Leafy
vegetables
Ź Remove store wrapping and trim
or tear oç bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Vegetables
with skins
carrots, peppers
Ź Place in plastic bags or plastic
container and store in crisper.
Fish
Ź Store fresh osh and shellosh in
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
consume fresh osh and shellosh the
same day purchased.
Leftovers
Ź Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
USING YOUR REFRIGERATOR
27
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook for
further information about preparing food for freezing or
food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3 lbs.
of food per cubic foot of freezer space). Leave enough
space in the freezer for air to circulate around packages.
Be careful to leave enough room at the front so the door
can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used (how
airtight and moisture-proof) and the storage temperature.
Ice crystals inside a sealed package are normal. This
simply means that moisture in the food and air inside the
package have condensed, creating ice crystals.
NOTE: Allow hot foods to cool at room temperature for
30 minutes, then package and freeze. Cooling hot foods
before freezing saves energy.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not allow
air or moisture in or out. If it does, you could have food
odor and taste transfer throughout the refrigerator and
could also dry out frozen food.
Packaging recommendations:
v Rigid plastic containers with tight-otting lids
v Straight-sided canning/freezing jars
v Heavy-duty aluminum foil
v Plastic-coated paper
v Non-permeable plastic wraps
v Specioed freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do not use
v Bread wrappers
v Non-polyethylene plastic containers
v Containers without tight lids
v Wax paper or wax-coated freezer wrap
v Thin, semi-permeable wrap
CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They may
break or burst if they freeze.
REFRIGERATOR SECTION
WATER DISPENSER
To dispense cold water, push on the dispenser switch with
a glass.
NOTE: The dispenser is equipped with a light that turns
on when the dispenser pad is engaged.
Dispenser pad
Push
Some dripping may occur after dispensing. Hold your cup
beneath the dispenser for a few seconds after dispensing
to catch all of the drops.
WARNING: Do not put your ongers up the ice chute
opening. Doing so can result in severe injury.
CAUTION: Do not dispense ice into one china or
crystal glasses. China or crystal can break.
USING YOUR REFRIGERATOR
28
REFRIGERATOR SHELVES
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have glass
or wire shelves.
Adjusting the shelves to ot items of diçerent heights will
make onding the exact item you want easier. Doing so
will also reduce the amount of time the refrigerator door
is open which will save energy.
IMPORTANT: Do not clean glass shelves with warm
water while they are cold. Shelves may break if exposed
to sudden temperature changes or impact.
CAUTION: Glass shelves are heavy. Use special care
when removing them.
Detaching the Shelf Half Shelf Type
1
Tilt up the front of the shelf and then lift the shelf
straight up.
Pull the shelf out.
Assembling the Shelf Half Shelf Type
1
Tilt the front of the shelf up and guide the shelf hooks
into the slots at a desired height.
Lower the front of the shelf so that the hooks drop into
the slots.
CAUTION: Make sure that shelves are level from one
side to the other. Failure to do so may result in the
shelf falling or spilling food.
Folding Shelf on some models
You can store taller items, such as a gallon container
or bottles, by simply pushing the front half of the shelf
underneath the back half of the shelf. Pull the front of the
shelf toward you to return to a full shelf.
USING YOUR REFRIGERATOR
29
HUMIDITY CONTROLLED CRISPER
The crispers provide fresher tasting fruit and vegetables
by letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisture-
sealed crispers by adjusting the control to any setting
between VEGETABLES and FRUIT.
v VEGETABLES
keeps moist air in
the crisper for best
storage of fresh,
leafy vegetables.
v FRUIT lets moist air
out of the crisper for
best storage of fruit.
REMOVING THE HUMIDITY CONTROLLED CRISPER
1
To remove, pull out the crisper (1) or (2) to full
extension, lift the front up, and pull straight out.
To install, slightly tilt up the front, insert the crisper or
drawer into the frame and push it back into place.
Crisper Cover
To remove, lift the front of the cover up until it detaches
from the back wall of the cabinet, then pull it out.
PANTRY DRAWER
This drawer can be used for large party trays, deli items
and beverages. (This drawer should not be used to store
vegetables that require high humidity.)
CAUTION: Do not store glass bottles in the pantry.
If they are frozen, they can break and cause personal
injury.
DOOR BIN
The door bins are removable for easy cleaning and
adjustment.
1
To remove the bin, simply lift the bin up and pull
straight out.
To replace the bin, slide it in above the desired
support and push down until it snaps into place.
CAUTION
v Regularly detach and wash the storage bins and
shelves the can become easily contaminated by food.
v Do not apply excessive force while detaching or
assembling the storage bins.
v Do not use the dishwasher to clean the storage bins
and shelves.
USING YOUR REFRIGERATOR
30
PREVIEW GRAB-N-GO
On some models
The PreView Grab-N-Go
compartment allows for easy
access to commonly used food
items.
PREVIEW GRAB-N-GO
COMPARTMENT
On some models
To access the PreView Grab-N-
Go compartment, lightly press the
button on the right refrigerator
door handle to open the door.
PREVIEW FUNCTION
On some models
The PreView function on the Grab-
N-Go lets you see if you’re running
low on frequently used items like
beverages and snacks, without
opening the refrigerator door.
1
Knock twice on the glass to turn
the LED light inside the Grab-N-
Go on or oç.
The LED light turns oç
automatically after ten seconds.
v The PreView function is disabled when the right
refrigerator door is open, for two seconds after closing
the door, and when the ice dispenser is in use.
v Knock near the center of the glass. Knocking near
the edges of the glass may not activate the PreView
function properly.
v Knock hard enough that the knocking sound is audible.
v The PreView function may activate if a loud noise
occurs near the refrigerator.
GRAB-N-GO CASE On some models
To open the Grab-N-Go case, slightly push the marked
area to pop it open. The Grab-N-Go Case is removable
for easy cleaning and adjustment.
1
To remove the Grab-N-Go case, lift up and pull out.
To replace the Grab-N-Go case, line the tabs on the
Grab-N-Go case with the slots on the door and push
down until the case snaps into place.
Open Removing Assembling
GRAB-N-GO LOWER SHELF On some models
The Grab-N-Go lower shelf is removable for easy
cleaning.
1
To remove the lower shelf, lift the shelf retainer up and
out.
Remove the two screws from the shelf and pull it
straight out.
3
Reverse procedure to replace.
1
2
3
USING YOUR REFRIGERATOR
31
Replacing the Air Filter
It is recommended that you replace the air olter:
v Approximately every six months.
v When the Replace Filter
light turns on.
Air Filter
1
Remove the Old Filter
Turn the olter cover to the left to detach it from the
refrigerator wall. The olter is located on the inside of
the olter cover.
Install a New Air Filter.
Place the new olter inside of the cover with the side
that says “Front” facing outward.
3
Turn the olter cover to the right to attach it to the
refrigerator wall.
Press and hold the Air Filter button for three seconds
to reset the olter sensor.
NOTE: To purchase a replacement air olter, visit your
local Sears store, or call 1-844-553-6667.
You may also purchase online at www.kenmore.com
FREEZER SECTION
E;TRA ICE BIN
1
Pull the Freezer Drawer and the top Pullout Drawer
out as far as possible to remove the Extra Ice Bin.
Gently lift and pull out the ice bin.
3
To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.
Pullout Drawer
Extra Ice Bin
CAUTION: Pinch hazard! Keep hands and feet clear
of the bottom of the freezer drawer when opening
and closing.
USING YOUR REFRIGERATOR
32
DURABASE
1
To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and pull
straight out.
To replace, insert the Durabase in the rail assembly.
Durabase
®
The Durabase
®
divider allows you to organize the
Durabase
®
area into sections. It can be adjusted from
side to side to accommodate items of diçerent sizes.
WARNING: If the Durabase divider is removed, there
is enough open space for children or pets to crawl
inside. To prevent accidental child and pet entrapment
or suçocation risk, DO NOT allow children or pets to
touch or go near the drawer.
DURABASE DIVIDER
The Durabase divider allows you to organize the
Durabase area into sections.
PULLOUT DRAWERS
1
To remove, pull the drawer out to full extension.
Lift the front of the drawer up, then pull it straight out.
To install, slightly tilt up the front and insert the drawer
into the frame and push it back into place.
33
WATER FILTER
WATER FILTER
It is recommended that you replace the water olter:
v Approximately every six months.
v When the water olter indicator
turns on.
v When the water dispenser
output decreases.
v When the ice cubes are smaller
than normal.
Before Replacing the Water Filter
If the top shelf, located below the water olter, is in the
highest position, it will need to be removed prior to
replacing the water olter.
To remove any shelf–Tilt up
the front of the shelf ① and
lift it ②.
Pull the shelf out.
1 Remove the old water olter
v Lower or remove the top left
shelf to allow the water olter
to rotate all the way down.
v Pinch the sides to open the
water olter cover.
NOTE: Replacing the water olter causes a small amount
of water (around 1 oz. or 25 cc) to drain. Place a cup
under the front end of the water olter cover to collect
any leaking water. Hold the water olter upright, once it is
removed, to prevent any remaining water from spilling out
of the water olter.
v Make sure to rotate the olter down completely before
pulling it out of the manifold hole.
v Pull the water olter downward and turn it
counterclockwise.
Replace with a new water olter
v Take the new
water olter out
of its packing
and remove the
protective cover
from the o-rings.
v With the water olter tabs in
the horizontal position, push
the new water olter into the
manifold hole and turn it
clockwise.
v Rotate the water olter up into position and close the
cover. The cover will click when closed correctly.
3 After the water olter is replaced, dispense 2.5 gallons
of water (push for approximately 5 minutes) to remove
trapped air and contaminants from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
NOTE: To purchase a replacement olter, visit your local
Sears store, or call 1-844-553-6667, You may also
purchase online at www.kenmore.com
WATER FILTER
34
Performance Data Sheet
Use Replacement Cartridge: MDJ64844602(9980)
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
equal to the permissible limit for water leaving the system as specioed in NSF/ANSI Standard 42 and Standard 53 and
Standard 401.
System tested and certioed by NSF International against NSF/ANSI Standard 42, Standard 53 and
Standard 401. For the reduction of substances listed below.
WATER FILTER
35
Application Guidelines/Water Supply Parameters
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
Water Pressure 20-120 psi (138 - 827 kPa)
Water Temperature 33°F - 100°F (0.6°C - 38°C)
It is essential that the manufacturer’s recommended
installation, maintenance and water olter replacement
requirements be carried out for the product to perform as
advertised.
NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.
NOTE: To purchase a replacement olter, visit your local
Sears store, or call 1-844-553-6667.
You may also purchase online at www.kenmore.com
Product distributed in the United States by Transform
SR Brands Management LLC, Hoçman Estates, IL 60179
U.S.A.
NSF is a trademark of NSF International.
WARNING
To reduce the risk associated with ingestion of
contaminants: Do not use with water that is
microbiologically unsafe or of unknown Tuality
without adeTuate disinfection before and after the
system Systems certioed for cyst reduction may be
used on disinfected water that may contain olterable
cysts. EPA Establishment Number 10350-MN-005
CAUTION
To reduce the risk associated with property damage
due to water leakage:
v Read and follow the Water Filter instructions before
installation and use of this system.
v Installation and use MUST comply with all state and
local plumbing codes.
v Do not install if water pressure exceeds 120 psi (827
kPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
v Do not install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check
for this condition.
v Do not install on hot water supply lines.
The maximum operating water temperature of this
water olter system is 100°F (38°C).
v Protect water olter from freezing Do not operate
refrigerator in ambient conditions below 55°F
(12.7°C). Drain water olter when storing unit in
temperatures below 40°F (4.4°C).
v The disposable water olter must be replaced every
six months, at the rated capacity, or if a noticeable
reduction in pow rate occurs.
36
CARE AND CLEANING
WARNING
Explosion Hazard
Use non-pammable cleaner. Failure to do so can result
in ore, explosion, or death.
Both the refrigerator and freezer sections defrost
automatically however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
v Unplug refrigerator or disconnect power.
v Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
v Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
v Hand wash, rinse and dry all surfaces thoroughly.
v Plug in refrigerator or reconnect power.
E;TERIOR
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
INSIDE WALLS (allow freezer to warm up so the
cloth will not stick
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
CAUTION: While cleaning the inside, do not spray
water.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
PLASTIC PARTS (Covers and Panels
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or pammable puids. These can scratch or
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser coil
area.
CARE AND CLEANING
37
LIGHT BULB REPLACEMENT
WARNING
Electrical Shock Hazard
Before replacing a Compartment Lamp, either unplug
the refrigerator or turn oç power at the circuit breaker
or fuse box.
NOTE: The refrigerator and freezer compartments use
LED interior lighting, and service should be performed by
a qualioed technician.
POWER INTERRUPTIONS
1
If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
If the power will be out for more than 24 hours,
remove all frozen food and store it in a frozen food
locker.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1
Use up any perishables and freeze other items.
Turn oç the icemaker and empty the ice bin.
If you choose to turn the refrigerator oç before you leave,
follow these steps.
1
Remove all food from the refrigerator.
Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the
Controls section.
3
Clean the refrigerator, wipe it and dry well.
Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1
Remove all food from the refrigerator and pack all
frozen food in dry ice.
Unplug the refrigerator.
3
Clean, wipe and dry thoroughly.
Take out all removable parts, wrap them well and
tape them together so they do not shift and rattle
during the move. Refer to the Using your Refrigerator
section for removal instructions.
5
Depending on the model, raise the front of the
refrigerator so it rolls more easily OR screw in the
leveling legs all the way so they do not scrape the
poor. See the Leveling and Door Alignment section.
Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back
and refer to the Refrigerator Installation section for
preparation instructions.
38
CONNECTING THE WATER LINE
BEFORE YOU BEGIN
This water line installation is not covered by the
refrigerator warranty. Follow these instructions carefully to
minimize the risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and
can lead to water leakage or pooding. Call a qualioed
plumber to correct water hammer before installing the
water supply line to the refrigerator.
CAUTION: To prevent burns and product damage,
only connect the refrigerator water line to a cold
water supply.
If you use your refrigerator before connecting the water
line, make sure the icemaker is turned OFF at the control
panel.
CAUTION: Do not install the icemaker tubing in
areas where temperatures fall below freezing.
WATER PRESSURE
A cold water supply The water pressure must be between
20 and 120 psi. If the refrigerator is installed in an area
with low water pressure (below 20 psi), you can install a
booster pump to compensate for the low pressure.
If a reverse osmosis water oltration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive
water damage.
If a reverse osmosis water oltration system is connected
to your cold water supply, the water pressure to the
reverse osmosis system needs to be a minimum of 40 to
60 psi (276-414 kPa or 2.8-4.2 kgf/cm², less than 2.0-3.0
sec. to oll a cup of 7 oz or 198 cc capacity).
If the water pressure from the reverse osmosis system is
less than 20 psi or 138 kPa or 1.4 kgf/cm² (takes more
than 4.0 sec to oll a cup of 7 oz or 198 cc capacity):
v Check to see if the sediment olter in the reverse osmosis
system is blocked. Replace the olter if necessary.
v Allow the storage tank on the reverse osmosis system to
reoll after heavy usage.
v If the issue concerning water pressure from reverse
osmosis remains, call a licensed, qualioed plumber.
v All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WHAT YOU WILL NEED
v Copper Tubing, ¼ in. outer
diameter, to connect the
refrigerator to the water supply. Be
sure both ends of the tubing are
cut square.
v To determine how much tubing you need: measure
the distance from the water valve on the back of the
refrigerator to the water supply pipe. Then, add 8 feet
(2.4 m). Be sure there is suècient extra tubing (about 8
feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm]
diameter) to allow the refrigerator to move out from
the wall after installation.
v Power drill
v in or adjustable wrench
v Flat blade and Phillips head screwdrivers
v Two in outer diameter
compression nuts and
ferrules (sleeves to
connect the copper tubing
to the shutoç valve and the
refrigerator water valve.
v If your existing copper water
line has a pared otting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water
line to the refrigerator OR
you can cut oç the pared
otting with a tube cutter and
then use a compression otting.
v Shutoç valve to connect to the cold water line. The
shutoç valve should have a water inlet with a minimum
inside diameter of
5
/
32
in. at the point of connection to
the COLD WATER LINE.
Saddle-type shutoç valves are
included in many water supply
kits. Before purchasing, make
sure a saddle-type valve
complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner
that will prevent the hazard of electric shock.
CONNECTING THE WATER LINE
39
INSTALLATION INSTRUCTIONS
Install the shutoç valve on the nearest frequently used
drinking water line.
1 SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on
the line.
CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
oç any sediment from the water pipe.
3 DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result in
reduced ice production or
smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing (NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
FASTEN THE SHUTOFF VALVE
Fasten the shutoç valve to the cold water pipe with
the pipe clamp.
Pipe Clamp
Saddle-Type
Shutoç Valve
Vertical Cold
Water Pipe
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves
are illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
5 TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten clamp or you may crush the
tubing.
Pipe Clamp
Clamp Screw
Washer
Inlet End
ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall
or poor (behind the refrigerator or adjacent base
cabinet) as close to the wall as possible.
NOTE: Be sure there is suècient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7 CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
it to the shutoç valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.
Compression Nut
Saddle-Type
Shutoç Valve
Packing Nut
Outlet Valve
Ferrule (sleeve)
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle
valves are illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
CONNECTING THE WATER LINE
40
FLUSH OUT THE TUBING
Turn the main water supply on and
push out the tubing until the water
is clear.
Shut the water oç at the water
valve after about one quart of
water has been pushed through
the tubing.
CONNECT THE TUBING TO THE REFRIGERATOR
WARNING
Before making the connection to the refrigerator, be
sure that the refrigerator power cord is not plugged
into the wall outlet.
1. Remove the plastic pexible cap from the water valve.
2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.
3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the
otting.
Tubing Clamp
¼ in.
Compression
Nut
Ferrule
(sleeve)
¼ in. Tubing
Refrigerator
Connection
10 TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
CAUTION: Check to see if leaks occur at the water
line connections.
11 PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the
wall.
Push the refrigerator back to the wall.
1 START THE ICEMAKER
Turn the icemaker ON at the control panel.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below.
It will then begin operation automatically if the
icemaker button has been turned ON.
41
TROUBLESHOOTING GUIDE
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
Water Pressure 20-120 psi (138 - 827 kPa)
Operating Ambient
Temperature Limits
55°F - 110°F
Electrical Ratings
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
J
COOLING
Problem Possible Causes Solutions
Refrigerator and
Freezer section are
not cooling.
The refrigerator control is set to OFF
(some models).
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Refrigerator is set to demo mode. Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
while on the showroom poor. Refer to the Setting the
Controls section for instructions on how to disable
Demo Mode.
Refrigerator is in the defrost cycle. During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes and
conorm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently installed. It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently relocated. If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
power.
Cooling system runs
too much.
Refrigerator is replacing an older
model.
Modern refrigerators require more operating time but
use less energy due to more eècient technology.
Refrigerator was recently plugged in
or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large amount
of food / hot food was added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to ond, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Doors are not closed completely. Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop
open section in Parts & Features Troubleshooting.
Refrigerator is installed in a hot
location.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110°F.
Condenser / back cover is clogged. Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
TROUBLESHOOTING GUIDE
42
Problem Possible Causes Solutions
Refrigerator or
Freezer section is too
warm.
Refrigerator was recently installed. It may take up to 24 hours for each compartment to
reach the desired temperature.
Air vents are blocked. Rearrange items to allow air to pow throughout the
compartment. Refer to the Airpow diagram in the
Using Your Refrigerator section.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the eçect, reduce the
frequency and duration of door openings.
Unit is installed in a hot location. The refrigerator should not be operated in
temperatures above 110F.
A large amount of food or hot food
was added to either compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
will reduce this eçect.
Doors not closed correctly.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Defrost cycle has recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and conorm
the proper temperature has been restored once the
defrost cycle has completed.
Interior moisture
buildup.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the eçect, reduce the
frequency and duration of door openings.
Doors not closed correctly.
See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid. Humid weather allows additional moisture to enter the
compartments when the doors are opened leading
to condensation or frost. Maintaining a reasonable
level of humidity in the home will help to control the
amount of moisture that can enter the compartments.
Defrost cycle recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and
conorm that the proper temperature has been restored
once the defrost cycle has completed.
Food is not packaged correctly. Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.
J
COOLING
TROUBLESHOOTING GUIDE
43
J
COOLING/ICE & WATER
Problem Possible Causes Solutions
Food is freezing
in the refrigerator
compartment.
Food with high water content was
placed near an air vent.
Rearrange items with high water content away from
air vents.
Refrigerator temperature control is
set incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperature below 55°F (13°C).
Frost or ice crystals
form on frozen food
(outside of package).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost
and condensation. To lessen the eçect, reduce the
frequency and duration of door openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or
Freezer section is too
cold.
Incorrect temperature control settings. If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals
on frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
This is normal for food items with a high water
content.
Food has been left in the freezer for
a long period of time.
Do not store food items with high water content in the
freezer for a long period of time.
Icemaker is not
making enough ice.
Demand exceeds ice storage
capacity.
The icemaker will produce approximately 70-182
cubes in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoç valve
fully open.
If the problem persists, it may be necessary to contact
a plumber.
Water olter has been exhausted. It is recommended that you replace the water olter:
v Approximately every six months.
v When the water olter indicator turns on.
v When the water dispenser output decreases.
v When the ice cubes are smaller than normal.
Low house water supply pressure. The water pressure must be between 20 and 120 psi
on models without a water olter and between 40 and
120 psi on models with a water olter.
If the problem persists, it may be necessary to contact
a plumber or install a booster pump to compensate
for the low pressure.
Reverse Osmosis oltration system is
used.
Reverse osmosis oltration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water pow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
TROUBLESHOOTING GUIDE
44
Problem Possible Causes Solutions
Icemaker is not
making enough ice
(continued).
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed completely. If the doors are not properly closed, ice production
will be açected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
açected.
Dispensing water
slowly.
Water olter has been exhausted. It is recommended that you replace the water olter:
v Approximately every six months.
v When the water olter indicator turns on.
v When the water dispenser output decreases.
v When the ice cubes are smaller than normal.
Reverse osmosis oltration system is
used.
Reverse osmosis oltration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues.
If the problem persists, it may be necessary to contact
a plumber or install a booster pump to compensate
for the low pressure.
Low house water supply pressure. The water pressure must be between 20 and 120 psi
on models without a water olter and between 40 and
120 psi on models with a water olter.
If the problem persists, it may be necessary to contact
a plumber or install a booster pump to compensate
for the low pressure.
Not dispensing ice. Doors are not closed completely. Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes
to stick together over time, which will prevent them
from properly dispensing. Check the ice bin for ice
cubes clumping/sticking together. If they are, break up
the ice cubes to allow for proper operation.
The delivery chute is clogged with
frost or ice fragments.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.
The dispenser display is locked.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
Ice bin is empty. It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoç (arm/
sensor) is not obstructed.
Once the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely reoll the bin.
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ICE & WATER
TROUBLESHOOTING GUIDE
45
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ICE & WATER
Problem Possible Causes Solutions
Icemaker is not
making ice.
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on. Locate the icemaker on/oç button and conorm that it
is turned ON.
The refrigerator is not connected to
a water supply or the supply shutoç
valve is not turned on.
Connect refrigerator to the water supply and turn the
water shutoç valve fully open.
Icemaker shutoç (feeler arm)
obstructed.
If your icemaker is equipped with an ice shutoç arm,
make sure that the arm moves freely.
Reverse osmosis water oltration
system is connected to your cold
water supply.
Reverse osmosis oltration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues. (Refer to the Water Pressure
section.)
Not dispensing water. New installation or water line
recently connected.
Dispense 2.5 gallons of water (push for approximately
5 minutes) to remove trapped air and contaminants
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
The dispenser panel is locked.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser is not set for water
dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.
Refrigerator or freezer doors are not
closed properly.
Water will not dispense if any of the refrigerator
doors are left open.
Water olter has been recently
removed or replaced.
After the water olter is replaced, dispense 2.5 gallons
of water (push for approximately 5 minutes) to remove
trapped air and contaminants from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water pow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
Connect refrigerator to the water supply and turn the
water shutoç valve fully open.
If the problem persists, it may be necessary to contact
a plumber.
TROUBLESHOOTING GUIDE
46
Problem Possible Causes Solutions
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
A water olter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a olter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Icemaker was recently installed. Discard the orst few batches of ice to avoid discolored
or bad tasting ice.
Ice has been stored for too long. Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
The food has not been stored
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs
to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be
cleaned.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Dispensing warm
water.
Refrigerator was recently installed. Allow 24 hours after installation for the water storage
tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
Depending on your specioc model, the water storage
capacity will range from approximately 20 to 30 oz.
Dispenser has not been used for
several hours.
If the dispenser has not been used for several hours,
the orst glass dispensed may be warm. Discard the
orst 10 oz.
Refrigerator is connected to the hot
water supply.
Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot
water line may damage the icemaker.
Water has bad taste
or odor.
Water supply contains minerals such
as sulfur.
A water olter may need to be installed to eliminate
taste and odor problems.
Water olter has been exhausted. It is recommended that you replace the water olter:
v Approximately every 6 months.
v When the water olter indicator turns on.
v When the water dispenser output decreases.
v When the ice cubes are smaller than normal.
Refrigerator was recently installed. Dispense 2.5 gallons of water (push for approximately
5 minutes) to remove trapped air and contaminants
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Icemaker is making
too much ice.
Icemaker shutoç (feeler arm) is
obstructed.
Empty the ice bin. If your icemaker is equipped with
an ice shutoç arm, make sure that the arm moves
freely. Reinstall the ice bin and wait 24 hours to
conorm proper operation.
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ICE & WATER
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47
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NOISE
Problem Possible Causes Solutions
Clicking The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
oç.
Normal Operation
Rattling Rattling noises may come from the
pow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Normal Operation
Refrigerator is not resting solidly on
the poor.
Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Refrigerator with linear compressor
was jarred while running.
Normal Operation
Whooshing Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Normal Operation
Air is being forced over the
condenser by the condenser fan.
Normal Operation
Gurgling Refrigerant powing through the
cooling system.
Normal Operation
Popping Contraction and expansion of the
inside walls due to changes in
temperature.
Normal Operation
Sizzling Water dripping on the defrost heater
during a defrost cycle.
Normal Operation
Vibrating If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Dripping Water running into the drain pan
during the defrost cycle.
Normal Operation
Pulsating or High-
Pitched Sound
Your refrigerator is designed to run
more eèciently to keep your food
items at the desired temperature.
The high eèciency compressor may
cause your new refrigerator to run
longer than your old one, but it is still
more energy eècient than previous
models. While the refrigerator
is running, it is normal to hear a
pulsating or highpitched sound.
Normal Operation
TROUBLESHOOTING GUIDE
48
Problem Possible Causes Solutions
Doors will not close
correctly or pop
open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
The doors were removed during
product installation and not properly
replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled properly.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Doors are diècult to
open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles
or seems unstable.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the leveling
legs or rollers to complete installation.
Lights do not work. LED interior lighting failure. The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualioed technician. Refer to the Light Bulb
Replacement section.
The interior of
the refrigerator is
covered with dust or
soot.
The refrigerator is located near a ore
source, such as a oreplace, chimney
or candle.
Make sure that the refrigerator is not located near a
ore source, such as a oreplace, chimney or candle.
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PARTS & FEATURES
