English
ES-G211105-1
4K HDR Smart TV
Quick Setup Guide
Help Hisense improve the environment by reducing paper
waste. For detailed instructions and feature descriptions, ac-
cess the User Manual online. Before using the TV, please read
this guide carefully and keep it for future reference.
Copyright statement
© 2022 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Setup Guide is the property of Hisense Company Ltd.
and its subsidiaries, and is protected under the laws of the US, Canada, Mexico
and international copyright and/or other intellectual property laws. Reproduction or
transmission of the materials, in whole or in part, in any manner, electronic, print, or
otherwise, without the prior written consent of the Hisense Company Ltd. is a violation
of the rights of Hisense Company Ltd. under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in
whole or in part, in any manner, electronic or otherwise, whether or not for a charge or
for other or no consideration, without the prior written permission of Hisense Company
Ltd. Requests for permission to store, reproduce, transmit or distribute materials may
be made to one of the following addresses:
USA:
Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024
CANADA:
Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 5Z2
MEXICO
IMPORTER:
Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520
RFC: HME110512IY3
TEL: (52) (55) 5531-3515
Hisense, and any and all other Hisense product names, logos, slogans or marks
are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other
trademarks are the property of their respective holders.
Disclaimer
Disclaimer: Subscriptions or other payments may be required to access content
through some applications. Some or all of the included or downloaded application
services in this Hisense device may not function depending on the Internet
connection, local limitations of included applications or other reasons outside of
Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY
APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT
IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR
REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. By purchasing this device, you accept such Disclaimer without any claim
on Hisense at any time.
1
Table of Contents
What's in the box ............................................................................................................3
Getting started ................................................................................................................4
Step 1. Attach stand or mount ....................................................................................4
Step 2. Connect devices to your TV ..........................................................................6
Step 3. Get to know controls ......................................................................................9
Step 4. Power on the TV ..........................................................................................12
Step 5. Complete the rst-time setup .......................................................................12
Step 6. Enjoy your TV! ............................................................................................12
Troubleshooting ...........................................................................................................13
Product Specications ..................................................................................................14
Certication and Compliance........................................................................................15
AMAZON TERMS & POLICIES ....................................................................................17
This Quick Setup Guide supports the following models:
50U6HF
2
Congratulations on the purchase of your Hisense TV! If you would like to know 'all
things Hisense', contact us using the support info:
The model and serial number of the TV is located on the back and/or on one side of
the TV. We recommend that you record this if you ever need service.
Disclaimer:
This Quick Setup Guide is intended as a general guideline to
help you set up your TV. Images throughout this document are for illustrative
purposes only and may differ from the actual product.
Country
Customer Care
Center
Hisense Support
Page
Register your TV
U.S.A
• Phone: 1-888-935-
8880
• Hours of Operation:
Monday - Friday: 9 AM
to 9 PM EST
Saturday - Sunday: 9
AM to 6 PM EST
• Service Email:
Service@hisense-
usa.com
http://www.hisense-usa.
com/support/
http://www.hisense-usa.
com/support/register
CANADA
• Phone: 1-855-344-
7367
• Hours of Operation:
Monday - Friday: 8 AM
to 8 PM EST
Saturday - Sunday: 9
AM to 6 PM EST
• Service Email:
canadasupport@
hisense.com
http://www.hisense-
canada.com/support/
http://www.hisense-
canada.com/support/
productReg.asp
3
What's in the box
Your Hisense TV comes with the following items:
● TV ● Quick Setup Guide (this document)
● Power cord ● 1 set of AAA batteries
● Remote control ● Important Safety Information and Warranty Card
● 2 base stands ● 4 screws
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to
check ALL
of the foam
in the carton box.
You will also need the following items (which are not included) to set up your TV:
● Wireless router for Internet connectivity
● Phillips screwdriver to secure the TV stand
● Not all connection cables are included. Some cables are sold separately to connect
external devices to the TV.
● Wall mount bracket and screws if you prefer to mount the TV on the wall
·
Please check foam for accessories before discarding.
·
Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
·
Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
4
Getting started
Step 1. Attach stand or mount
Before you start using your TV, attach your TV stand or mount it on the wall.
CAUTION:
• Disconnect the AC power cord before installing a stand or a wall mount bracket.
• The display on your TV is fragile. Make sure the TV screen is not scratched or
damaged by hard objects or from pressure.
• After the installation is complete, make sure the TV is steady on a table or firmly
attached to a wall mount, before removing all protective film, if any.
Attach the TV stand
To attach the TV stand legs to your TV:
1. Carefully place your TV face down on a clean, soft, flat surface.
2. Insert the TV Base Stand into the bottom slots on your TV.
3. Use the screws provided to secure each stand tightly.
Screws
:
M5×12
Screws
:
M5×12
Base Stand
Base Stand
5
Attach the wall mount bracket (not included)
CAUTION:
• Follow instructions provided with the wall mount bracket. If it is not correctly mounted,
the TV may fall and cause property damage or personal injury.
• When you attach the mount, be sure to use spacers (provided by the third-party
manufacturer) between the TV and the bracket.
• To prevent internal damage to the TV and to ensure it is mounted securely, be sure
to use fixing screws (not included) that are 9.5 - 11.5 mm in length when measured
from the attaching surface of the rear cover.
• We do not recommend hanging the TV on a slanted wall, and
TV
screen
Vertical
surface
when wall mounting make sure your television remains
parallel to the wall and does not lean forward.
NOTE:
• If you have additional questions, please contact the wall mount manufacturer or the
retailer from which you purchased the TV.
• The diameter and length of the screws differ depending on the wall mount bracket model.
Before you begin the third-party
manufacturer instructions, be sure to do
the following things:
1.
Place the TV face down on a clean,
safe and cushioned surface.
2.
Remove the TV stand if you have
already attached it.
3.
Place spacers (not included) in the
corresponding bracket holes.
Screw
(not included)
Bracket
(not included)
Spacer
(not included)
9.5 - 11.5 mm
Wall mount bracket
Screw
Spacer
Rear cover of the TV
Wall mount hole pattern(mm) 300 × 200
Wall mount screw size M6
6
Step 2. Connect devices to your TV
Check to ensure that you have connected the right cables to the right ports securely.
Loose connections can affect the quality of the picture image and color.
Back View
LAN
DIGITAL
AUDIO OUT
HEADPHONE
HDMI 2
4K@60Hz
HDMI 3
4K@60Hz
ANT/CABLE
AV IN
USB
DC 5V 0.5A(MAX
)
HDMI 1(eARC)
4K@60Hz
HDMI 4
4K@60Hz
7
TV label Port Cable External Equipment Brief De-
scription
ANT/CABLE
Antenna
VHF/UHF Antenna
ANT OUT
Connect
an outdoor
VHF/UHF
antenna.
HDMI IN
DVD Player/Recorder
Set-top Box
Satellite Receiver
Satellite
antenna
cable
VCR
Video
Camera
Connect
a High
Denition
Multimedia
Interface
(HDMI)
cable from
an external
device.
AV IN
Connect a
composite
video
cable and
left-right
audio
cables
from an
external
AV device.
DIGITAL AUDIO
OUT
Connect
an optical
cable from
an external
digital
audio
system.
Speaker
Audio Amplier
White(L)
Red(R)
Yellow(Video)
8
TV label Port Cable External Equipment
Brief
Description
HEADPHONE
Connect
headphones
to hear audio
from the TV.
Headphones
with
microphones
are not
supported.
USB
Connect a USB device for browsing photos,
music and movies.
Hard disks with a total current consumption
or impulse current consumption greater than
500mA are not supported.
LAN
Connect an
Ethernet
cable to
access a
network or
the Internet.
The TV
also has
a wireless
connectivity
feature.
9
Step 3. Get to know controls
Control on the TV
Front view
Remote sensor/
Indicator lights
Introduction
Unlock the power of your Hisense Fire TV with the included Voice Remote with Alexa.
Use your voice to watch live TV, search for titles, play music, switch inputs, control
compatible smart home devices, and more. Say, “Alexa, play The Mandalorian on
Disney+,” and Alexa will respond to your request. Switch inputs and go from watching
your favorite TV show to the big game. You can also ask Alexa to check the weather,
set timers and reminders, and more. Here are a few things that you can do with your
Hisense Fire TV:
To do this on your Hisense FireTV… Say this…
Live TV Controls
For supported apps that feature live TV access,
you can use Alexa to change channels or
control playback for on-demand programming.
You can also use Alexa to navigate to the
Channel Guide and the Live tab.
“Go to [channel/network] on [app].” “Watch
[channel/network].”
“Go to Channel Guide”
“Go to Live.”
Search for movies and TV shows
Alexa can find movies and TV shows from a
range of supported installed apps.
“Search for [title].”
“Find [title/genre].”
“Show me [tv shows/movies] with [actor]”
Alexa Requests
See the responses on Fire TV when you make
an Alexa request
“Show me the weather.” “Show me my To Do
List.” “Show me songs by [artist].” “Show me
restaurants nearby.”
Control your TV
Alexa can turn on your TV and dive straight
into your favorite movies and TV shows with
the sound of your voice.
“Alexa, turn on TV”
“Alexa, increase the volume” “Alexa, pause”
10
Get your remote ready
The following table shows the buttons on your remote control and describes what they
are for.
1
4
5
7
13
15
2
3
6
12
14
1
POWER
:
Turn your TV on or off
2
Voice button
:
Hold down the Voice button to
activate the microphone
3
Select
:
Conrm a selection or action
4
D-pad
(up/down/left/right navigation buttons)
5
Back
:
Return to the previous place in the menu or
app
6
REWIND
:
Rewind streaming video
7
PLAY/PAUSE
:
Pause or resume playback. This
button is also used to activate and use the Live
TV pause feature
8
VOLUME +
/
VOLUME -
:
Increase/decrease the
volume
9
Guide
:
Open the Live TV Channel Guide
10
MUTE
:
Mute or un-mute the sound
11
App buttons
:
Quick access buttons to apps
12
Microphone
:
Receive the voice
13
HOME
:
Display your TV’s Home screen
14
MENU
:
The button for the Menu
15
FAST FORWARD
:
Fast forward streaming video
16
Channel
▲
/
Channel
▼
:
Switch channel
17
Quick Settings
:
Activate quick settings overlay
18
Recents
:
Open a row of recently watched content
so you can easily switch between content
8
9
10
11
16
17
18
NOTE:
• The picture is only for reference. Check information according to the actual remote
control.
11
Insert the batteries
Remove the battery door and insert the two AAA batteries into your Alexa Voice
Remote.
Important information about the remote and batteries
• Discardbatteriesinadesignateddisposalarea.Donotthrowthemintoafire.
• Removeoldbatteriesimmediatelytopreventthemfromleakingintothebattery
compartment.
• Ifyoudonotintendtousetheremotecontrolforalongtime,thenremovethe
batteries.
• Batterychemicalscancausearash.Ifthebatteriesleak,cleanthebattery
compartment with a cloth. If chemicals touch your skin then wash it
immediately.
• Donotmixoldandnewbatteries.
• Onlyusenew1.5valkalineor1.2NiMHrechargeableAAAsizedbatteries.Do
not mix alkaline or rechargeable NiMH batteries.
• Donotcontinueusingtheremoteifitgetswarmorhot.
• CallourSupportCenterimmediatelyonthesupportwebsite.
Using your cable set-top box or satellite receiver remote as a ‘universal’
remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘universal’
remote, then visit the Support page to view a list of the codes.
12
Step 4. Power on the TV
Connect your power cord to the TV and plug it into a power outlet.
Your TV will display a launch screen showing the Hisense logo.
Step 5. Complete the first-time setup
The first time you turn on your TV, there is a guided setup to make it easy to connect
your TV to the Internet and complete the setup of your TV.
Your TV will automatically pair with your new Alexa Voice Remote.
1. If there are issues with the remote pairing, you will be prompted to pair your
remote by pressing the
HOME
button. If you continue to have issues, try re-
inserting or replacing your batteries.
2. Select your Wi-Fi network from the list of Wi-Fi networks displayed on the screen.
NOTE:
• If your Wi-Fi network is password protected, please have your Wi-Fi network
password handy to connect your TV to the Internet. If your network is hidden, select
the
Join Other Network
. If required, enter your network password using the on-
screen keyboard.
Power Cord
Wall Outlet
Step 6. Enjoy your TV!
Now that you’ve completed the first-time setup, your Home screen is your starting point
for using your TV. Your Hisense TV provides a variety of entertainment options, so
you’ll always find something new. Use your TV to watch live channels, access video on
demand to watch movies, and much more.
13
Troubleshooting
If you are having trouble with your TV, first try turning it off and on again. If this does not fix the
problem, check the tips in the following table. If your problem is not listed in the following table,
then contact us at one of the phone numbers on Page 2.
Issues Possible solutions
No sound or picture
• Check if the power cord is plugged into a powered AC
outlet.
• Press the Power button on the remote control to activate
the unit from 'Standby' mode.
• Check to see if the LED light is on or not. If it is, then the
TV is receiving power.
I have connected an external
source to my TV and I get no
picture and/or sound.
• Check for the correct output connection on the external
source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the
input mode for the incoming signal.
When I turn on my TV, there is a
delay for a few seconds before the
picture appears. Is this normal?
• Yes, this is normal. The TV is initializing and searching
for previous setting information.
The picture is normal but there is
no sound
• Check the volume settings.
• Check if 'Mute' mode is set to On.
Sound but no picture or black and
white picture
• If the picture is black and white, unplug the TV from the
AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy
• An electric appliance may be affecting the TV. Turn off
any appliances that are nearby and move it farther away
from the TV.
• Insert the power plug of the TV set into another power
outlet.
The sound and picture is blurry or
cuts out
• If using an external antenna, check the direction, position
and connection of the antenna.
• Adjust the direction of your antenna or reset or ne tune
the channel.
A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking
• Check if there is an appliance or electric tool nearby that
is causing interference.
The plastic cabinet makes a
"clicking" type of sound
• The 'click' sound can occur when the temperature of the
television changes. This change causes the television
cabinet to expand or contract, which makes the sound.
This is normal and the TV is OK.
The remote control does not work
• Conrm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
14
Product Specifications
Model Name
50U6HF
Dimension
(W × H × D)
Without Stand 43.9 × 25.4 × 3.0 inches
(1116 × 646 × 76 mm)
With Stand 43.9 × 27.8 × 8.9 inches
(1116 × 705 × 226 mm)
Weight Without Stand 24.5 lbs (11.1 kg)
With Stand 24.9 lbs (11.3 kg)
TV Stand Width(W × D) 31.3 × 8.9 inches
(794 × 226 mm)
Class 50"
Active Screen Size (Diagonal) 49.5 inches
Screen Resolution 3840 × 2160
Audio Power 10 W + 10 W
Power consumption 140 W
Power Supply 120 V ~ 60 Hz
Connectivity Built-in Wireless feature (2x2 dual band)
Ports 4 HDMI ports, 1 USB port, 1 LAN port for Ethernet, 1 Digital
Audio Output, 1 RF Input, 1 Headphone Audio Output, 1 AV IN
port
Receiving Channels VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125
Digital Terrestrial Broadcast (8VSB): 2 - 69
Digital cable (64/256 QAM): 1 - 135
Tuner Type Frequency synthesized
Receiving System Analog: NTSC
Digital: ATSC/QAM
Operating Temperature 41°F - 95°F (5°C - 35°C)
Operating Humidity 20% to 80% non-condensing
Storage Temperature 5°F to 113°F (-15°C to 45°C)
Storage Humidity 10% to 70%, non-condensing
Disclaimer:
All products, product specifications, and data are subject to change
without notice to improve reliability, function, design or otherwise.
15
Certification and Compliance
FCC Notice
This device has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the device and receiver.
● Connect the device into an outlet on a circuit different from that to which the receiver
is connected.
● Consult the dealer or an experienced radio/TV technician for help.
NOTE:
The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user’s
authority to operate the equipment.
The Wi-Fi Module complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This device should be installed and operated with a
minimum distance of 20 centimeters between the radiator and your body.
Declaration of Conformity
Trade Name: Hisense
Model: 50U6HF
Responsible Party: Hisense USA Corporation
Address: 7310 McGinnis Ferry Road, Suwanee, GA 30024
Telephone Number: 678-318-9060
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
16
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States
and other countries.
Dolby, Dolby Vision, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories
Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpub-
lished works. Copyright © 1992–2022 Dolby Laboratories. All rights reserved.
NOTE:
• This product does not support decoding of DTS CD bitstreams. Playback of this format may
produce undesirable noise.
Environmental Protection
This mark indicates that this product should not be disposed together with other domestic
garbage, to avoid damage to the environment or human health due to the disposal of uncontrolled
waste. Recycle it responsibly for promoting the sustainable reuse of material resources. To return
your used device, please use the return systems available in your location or contact the vendor
where you purchased your product they could take this product for recycling and protection of the
environment.
Amazon, Fire, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
©2021. All rights reserved.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing
Limited. DTS, DTS-HD Master Audio, DTS-HD, Virtual:X, and the DTS-HD logo are registered
trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc.
ALL RIGHTS RESERVED.
17
AMAZON TERMS & POLICIES
Before using Fire TV Edition, please read the terms located at
www.amazon.com/
deviceservices/support
. Please also read all terms and policies for services related to
Fire TV Edition, including but not limited to Amazon’s Privacy Notice located at
www.
amazon.com/privacy
, Amazon’s Conditions of Use located at
www.amazon.com/
conditionsofuse
, and any other terms or usage provisions available at
www.amazon.
com/deviceservices/support
. All terms, rules, notices, policies, and provisions are,
collectively, the “Agreements.” By using Fire TV Edition, you agree to be bound by the
terms of the Agreements.
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE
FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT
DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE
WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT
WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/
OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM
