RTACG5SG User Manual

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GENERALTROUBLESHOOTING

Youshouldinspecttheburnersatleastonceayearorimmediatelyifanyofthefollowingconditionsoccur:

• Thesmellofgas.

• Flamesappearingmostly yellow.(SomeyellowatthetipsisOK )

• Thegrillwillnotgethotenough.

• Burnersmakeasnappingnoise.

• Thegrillheatsunevenly.

SPIDERANDINSECTWARNING

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WHENTOLOOKFORSPIDERS

Youshouldinspecttheburnersonceayearorimmediatelyafteranyofthefollowingconditionsoccur:

1.Thesmellofgasinconjunctionwiththeburnerflamesappearingyellow. 

2.Thegrilldoesnotreachtemperature.

3.Thegrillheatsunevenly.

4.Theburnersmakepoppingnoises.

BEFORECALLINGFORSERVICE 

Ifthegrilldoesnotfunctionproperly,usethechartbelowbeforecontactingyourdealerforservice.Youmay

saveyourselfthecostofaservicecall.Troubleshootingisforgeneralpurposesonly.Iftheproblemstillexists,

contactyourdealerorthenearestauthorizedagencyforservice.

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Problem: PossibleCausesandSolutions:

Grillwillnotlightwhentheigniter

buttonispushed.

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• Isyourgassupplyturnedon?

• IfthisisanL.P.grill,istheregasinyourtank?Checkyourgaslevel.

• Isoneofyourburnersturnedon?Allowupto5secondsofgasflow

toignite.

•  Isyourigniterworking?

‐Youshouldhearasnapping

soundwhenyoupresstheigniter.

‐Ifyouhearasnappingsound,canyouseeasparkatthe

electrodes?

Note:Youwillneedtoremoveyourcookinggratesandflavorizers

toseetheelectrodes.Theelectrodesshouldhavea1/8”to¼”gap

betweentheelectrodeandcontactpoint.

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Troubleshooting Your Grill

INSECTWARNING：Spidersandinsectscannestintheburnersofthisandothergrills,whichcoulddisrupt

gas flow. This dangerous condition could cause a fire behind and beneath the valve panel, damaging the grill

andmakingitunsafetooperate.Werecommendyoucheckthegrillandremoveanyspiders,insectsandwebs

atleastoncea

eartoreducethisrisk.

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RTACG5SG Outdoor Living CG5SG