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User’s Manual
9-4
9.3 Questions and Answers
Question:
Paper becomes jammed during
scanning.
Answer:
1) Open the front door.
2) Pull out the jammed paper carefully.
3) Close the front door.
Question:
More than one sheet of paper are
fed into the scanner.
Answer:
1) Open the scanner front door.
2) Remove the multi-fed sheets.
3) Close the front door.
4) Flatten the corners and edges.
Loosen the paper before putting it
into the paper guide again.
5) Check the feeding roller condition.
If necessary, follow the cleaning
directions in section 8.1 and
perform the cleaning.
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