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BEFORECALLINGFORSERVICE
To save you time and money, before making a service call, check the list
below for any problem you may feel you have with the performance of your
cooktop. If the problem is something you cannot repair, use the Consumer
Service Numbers located at the back of this manual. When making any
calls, have the model number, repair parts list, Use and Care Manual and
the date of purchase available.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cooktop elements a. No power to unit.
do not work.
a. Check household
fuse or circuit breaker.
b. Improper operation
of control.
b. Be sure knob is
pushed in while
turning.
c. Surface unit not
replaced correctly.
el When surface unit is
cool, check to see if
drip pans are set
securely in countertop
and unit is plugged in
correctly.
d. Surface element
needs replacing.
dw
Unplug the element
which will not heat.
Plug in another
element of the same
size in its place. If the
second element heats,
replace the first
element. If the second
element does not
heat, call for service.
10
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