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warranty applies to products purchased and located in the United States.
Products purchased or located outside this area are excluded. The warranty
does not apply to damage resulting from abuse, accident, natural disaster,
loss of electrical power to the product for any reason, alteration, outdoor
use, improper installation, and improper operation, repair or service of the
product by anyone other than an authorized Empava, service agency or
representative.
Some states do not allow limitations on how long implied warranty lasts, so
the above limitation may not apply to your implied warranty.
All repair labor and cost of replacement parts found to be defective due to
material and workmanship. Service must be provided by a Empava
Authorized Service Agency during normal working hours.
1. Service to instruct you on how to use your cooktop to correct house
wiring, replace or repair house fuses, service to correct the installation of
your cooktop.
2. Repairs when your cooktop is used for other than normal, single-family
household use or when it is used in a manner that is contrary to published
Warranty
3. Cosmetic damage, including chips, dents, scratches or other damage to the
finish of your cooktop, unless such damage results from defects in materials or
workmanship and is reported to Empava within 30 days from the date of
purchase.
4. Costs associated with the removal from your home of your cooktop for
repairs. This cooktop is designed to be repaired in the home and only
in-home service is covered by this warranty.
5. Damage resulting from misuse, alteration, accident, abuse, fire, flood, acts of
God, improper installation, installation not in accordance with electrical, or use
of consumables or cleaning products not approved by Empava.
6. Service to repair or replace consumable parts. Consumable parts are not
included in the warranty coverage.
7. The removal and re-installation of your cooktop if it is installed in an
inaccessible location or is not installed in accordance with published installation
instructions.
8. Repairs to parts or systems resulting from unauthorized modifications made
to the appliance.
9. Expenses for travel and transportation for product service if your cooktop is
located in a remote area where service by an authorized Empava servicer is not
available.
1). Serial number that have been removed, altered or cannot be readily
determined;
2). Product that has been transferred from its original owner to another party or
outside the USA or Canada;
3). Rust on the interior or exterior of the unit;
4). Products purchased “as-is” are not covered by this warranty;
5). Products used in a commercial setting;
2-Year Parts and Labor Warranty
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