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Dyson customer care
Thank you for choosing to buy a Dyson vacuum cleaner.
If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at
1o866-693-9766 with your serial number and details of where and when you bought
the deanen "four serial number can be found on the rating plate, which is behind the
Clear bin".
Most questions can be solved over the phone by one of our HeJpline staff
If your vacuum deaner needs service, call the Dyson Helpline so we can discuss the
available options. If your machine is under warranty, and if is a covered repair, if will
be repaired at no cosfl
Dyson HeJpJine:
Call 1-866o693o9766 toll free, 7 days a week.
Please register as a Dyson owner
Thank you for choosing to buy a Dyson vacuum cleanen
To help us ensure you receive prompt and efficient service, please register as a
Dyson ownen There are two ways to do this:
by completing and returning the enclosed form to us by mail
online at www.dyson.com
This will confirm ownership of your Dyson vacuum cleaner in the event of an insurance
loss, and enable us to contact you if necessary.
Terms and conditions of the Dyson 5 year limited warranty
What is covered
"four Dyson vacuum cleaner is warranted against original defects in rnaferial and
workmanship for a period of five years from the date of purchase, when used for
private household purposes in accordance with the Dyson Owner's Manuak This
warranty provides, at no extra cost to you, all labor and parts to place your vacuum
deaner in proper operating condition during the warranty period. This warranty is
subiecf to the following terms:
What is not covered
Dyson inc. shall not be liable for costs incurred as a result of:
Machines purchased from an unauthorized dealen
Clearing blockages from your machine.
Use of parts not in accordance with the owner's manuak
Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the owner's manuak
External sources such as weathen
Repairs or alterations carried out by unauthorized parties or agents.
Use of the vacuum deaner other than for norrnal domestic purposes within the
United States, e.g. for comrnercial or rental purposes.
Use of parts and accessories other than those produced or recommended by
Dyson, Inc.
Warranty Sep.dce
Please fill out and return the Product Registration form, or register online at
www.dyson.corn
Before service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/nurnber, serial number, date and place
of purchase. Please keep your purchase receipt in a safe place to ensure you have
this information. The serial number is found on the vacuum deaner's rating plate,
which is behind the Clear bin TM.
All work will be carried out by Dyson, Inc. or its authorized agents.
Any replaced defective parts will not extend the period of this warranty.
Service under this warranty will not extend the period of this warranty.
If your machine is not functioning properly, please call the Dyson Helpline at
1-866-693-9766. Most issues can be rectified over the telephone by our trained
customer care staff. If this is not possible Dyson, Inc. will arrange for your
vacuum cleaner to be repaired and returned in full working order at no extra cost
to yourself.
Warranty Limitations and Exclusions
Any implied warranties relating to your vacuum deaner, including but not limited
to warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This lirnitation is not allowed by some
states and so this lirnitation may not apply to you.
"four remedy for breach of this warranty is limited to the warranty service
described above. Dyson, Inc. will not be liable for any consequential damages
or incidental damages you rnay incur in connection with your purchase and use
of your vacuum cleanen This limitation is now allowed by some states and so this
limitation may not apply to you.
This warranty gives you specific legal rights. You rnay also have other rights
which vary by state.
This warranty is not transferable.
N
Do not pull on
the cord
Do not use near Do not use near Do not run
open flame heat sources over the cord
N
Do not pick up
water or liquids
Do not pick up Do not use above Do not put your
burning objects you on the stairs hands near the
brushbar when the
cleaner is in use
This product is protected by the following infe]ledual property rights:
Patent/Patent Application numbers:
US 2004/0128789; US 7,018,439; US 6,835,222; US 6,974,488; US 5,078,761; US 5,893,936; US 6,989,039;
US 2006-0162119; US 2006-162119; US 2004-0078925; US 2004-0111828; US 10/494,294; US 10/494,297.
Please note: certain small defalJs may vary from those shown.
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