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26
TroubleshootingTroubleshooting
(Continued)(Continued)
1
There are lines
like scratches on
the clear parts
1
Is it a thin line without level difference on
its both sides?
This is a mark created at the time the plastic is molded.
It is created at the joint where resin flows.
This is not a flaw.
There are holes in
the door and the
refrigerator walls
1
Are there small holes in the door or in the
refrigerator walls?
These are holes that let air escape for the injection of foam
heat insulating materials in the manufacturing process.
These are not flaws or abnormalities.
The surface of
the sides or
doors is warped
1
Does the light reflected on the surface
appear distorted?
Warping and surface waviness occurs in the manufacturing
process. When light hits the surface, it may appear warped,
but this is not an abnormality.
Noise interferes
with televisions
or other devices
1
Is the refrigerator installed near an
electronic device such as a television?
Install the refrigerator away from electronic devices such as
televisions.
2
Is the power to the refrigerator supplied from
a socket near the entry hole of the antenna cable?
Use separate power.
When using a 2 pin plug, use grounding.
There is a
bothersome
smell (Food / Ice)
1
Have you placed food with strong odor
inside the refrigerator without sealing it
in a container?
Store food with strong odor in packaging.
The odor may not be removed with a deodorizing apparatus.
Others
Problem Check Explanation and Action
The operation panel
does not
respond
Is lit?
Cancel the Child Safety Lock.
Page 21
Are the user's fingers or the operation panel
wet or dirty?
Wipe off the moisture and dirt on the operation panel and
fingers.
Are you repeatedly touching it?
Let your flnger off the operation panel once and then touch
it again. It will respond when you let you finger off.
Are seals and tapes put on the operation
panel?
Remove the seals and tapes.
Reacts without a
touch
Are there any towels, plastic bags,
papers, etc. over the operation panel?
Remove the towel, plastic bag, paper, etc.
Condensation
forms on the
outer walls
and inside the
refrigerator
Frost forms
in the freezer
compartment
Water drips onto
the floor
Are the doors being opened frequently,
or are there any gaps?
Close the doors so that there are no gaps.
When moisture in the air cools, it forms frost or condensation.
When there is high humidity, condensation or frost will form
even in very small gaps.
Regarding the Vegetable Compartment.
Page 8
Is the humidity high, for example is it
raining?
Condensation may form temporarily. Wipe off with a dry cloth.
Condensation may cause frost to form in the freezer
compartment. Please minimize the time when doors are kept
open.
Operation Panel
Condensation/ Frost
Cannot make ice
Water in the tank
stays at the
same level
Has enough time passed after installation?
It takes 4 to 5 hours for the refrigerator to cool, and 24 hours
or more in summer to make ice.
Has food, the ice server, or another object
been left in the ice storage box?
Also, has the ice been leveled?
Remove food or other objects from the ice storage box.
The ice storage box is judged to be full of ice. Also,
spread the ice out flat all the way to the front.
Is the ice making setting for the ice
making compartment set to “STOP ICE”?
Set the ice making compartment's setting to .
Page 12
Is the water supply pipe installed correctly
in the tank holder area?
Remove any foreign objects creating gaps and install the pipe
so that it is not loose.
Page 19〜20
Are the water supply pump and tank pipe
installed correctly onto the water tank?
Check that they are correctly installed. In particular, ensure
that the opening of the tank pipe inside the tank is installed
firmly to the tank.
Page 19〜20
Automatic Ice Making
Water tank
or water supply
pipe freezes
Are the water supply pipe and water tank
installed to the refrigerator without any gaps?
Additionally, is the tank pipe installed to the
water tank without any internal gaps?
Check the installation around the water tank. If there are gaps,
the cold air may escape and water may freeze.
Page 19〜20
Ice is small or
joined together
Has ice been stored inside the ice storage
box for a long time?
Ice stored inside the ice storage box for a long time may
shrink or join together (due to a phenomenon called sublimation).
When not using ice, it is recommended that you remove the
water and stop the ice making.
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