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When the below problems occur,hire professional technician.
Problem
Cause
Solution
Voltage too low
Voltage too low
Install a voltage stabilizer.
Voltage too high
Voltage too high
Install a voltage stabilizer.
No display while
machine turned
on
1. Out of power,socket not
well plugged.
2. Stabilizer not well
connected,or display not well
connected
3. Fuse broken
4. PCB broken
1. Check if power supply is
normal.
2. Reconnect wires.
3. Solve the abnormality and
replace with the same
specification of fuse.
4. Check PCB
Display not
clearly
Display and motherboard not
well connected.
Motherboard malfunction
Reconnect display to the
motherboard well.
Check motherboard.
Ice cream won't
come out
1. No mixture inside
2. Mixture contains too much
water.
1. DO NOT turn to freeze mode
when no mixture inside.
2. Shut down for 30 minutes,
then restart.Please make mixture
according to the right proportion.
Ice cream is too
soft
1. Mixture contains too little
water.
2. Insufficient heat
dissipation space
3. Hardness set too low
4. Cylinder lack of mixture
1. generally speaking:1kg powder
to 2.5-3kg water
2. Air outlets of the machine
should be at least 1m away from
walls or any other barriers,other
sides should be at least 0.5m
away from any barrier
3. Increase hardness value
4. Pour in mixture.
Leakage
1. Tighten bolt is not
tightened
2. Apron misalignment
3. Apron damage
1. Tighten the tighten bolt
2. Put the apron in place
3. Replacing aprons
8.Repair
1)Please disconnect power before installing or wiring,always follow the circuit
diagram,and make sure the power supply is in accordance with that on the
nameplate.
2)Please hire a professional electrical technician for wiring.
3)Make sure all terminals are firmly connected to connectors.
4)Keep hands,fluid or any foreign objects off the PCB,and at least 6mm away from
the panels,or else may result in short-circuit and fire.
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