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39
BEFORE YOU CALL
Solutions to Common Problems:
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Problem Solution
Poor baking results. Many factors effect baking results. Use proper oven rack position. Center food in the oven and
space pans to allow air to circulate. Preheat oven to the set temperature before placing food in
the oven. Try adjusting the recipe's recommended temperature or baking time. See
“Adjusting
the Oven Temperature”
on page 28 if you feel the oven is too hot or cold.
Flames inside oven or smoking from
oven vent.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe up
excessive spills before starting oven. If flames or excessive smoke are present when using
broil, see
“Using the Broil Feature” on page 24.
Oven smokes excessively when
broiling.
Incorrect setting. Follow the
“Using the Broil Feature” instructions on page 24.
Meat too close to the broil element. Reposition broil rack to provide proper clearance between
the meat and broil element. Remove excess fat from meat. Cut remaining fatty edges to
prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Grease or food splatters will cause excessive smoking.
Clean does not work. Oven control not set properly. See
“Setting Clean” on page 30.
Oven racks discolored or do not slide
easily.
Oven racks left in oven cavity during clean. Remove oven racks from oven cavity before
starting a clean cycle. Clean by using a mild abrasive cleaner following manufacturer's instruc-
tions. Rinse with clean water, dry, and replace in oven.
Oven portion does not operate The time of day is not set. The oven clock must first be set in order to operate the oven. See
"Setting the Clock" on page 18.
Before setting the oven, both mode and temperature knobs should be set to OFF.
If the indicator lights above oven mode or oven temp selection knobs remain flashing, the oven
will not heat. Turn both knobs to OFF, wait 5-10 seconds, then set the oven mode and oven
temp again.
If the oven mode and oven temp combination is mismatched, the oven will not heat. For
example: bake mode with broil temperature, or clean mode with a cooking temperature. These
combinations will cause an error. Turn both knobs to OFF, wait 5-10 seconds, then set the oven
mode and oven temp again, with a correct mode and temperature. For example: broil mode
should have broil temperature selected; clean mode should have clean temperature selected.
Review the section of this manual for the cooking mode you wish to use.
Set both mode and temperature selection knobs to OFF when finished cooking.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. To clear the error rotate the mode or
temperature selector to an ON position then back to OFF. Once the error code is cleared, try
the bake or broil function. If the F or E code error repeats, turn off the power to appliance, wait
5 minutes, and then repower appliance. Set clock with correct time of day. Try bake or broil
function again. If fault recurs, press the off key to clear.
Areas of discoloration with metallic
sheen on cooktop surface.
Mineral deposits from water and food. Remove using a ceramic cooktop cleaning cream to the
ceramic surface. Buff with a non-abrasive cloth or sponge
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