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USING YOUR DYSON APPLIANCE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
OPERATION
• Do not use outdoors or on wet surfaces or to vacuum water or other liquids –
electric shock could occur.
• Ensure the appliance remains upright in use and in storage. Dirt and debris may
be released if it is turned upside down.
• Do not operate while checking for blockages.
• For domestic indoor and car use only. Do not use it whilst the car is in motion or
while driving.
• To operate the MAX mode, hold the trigger down and press the MAX button.
The MAX button will light up.
• To switch off MAX mode, hold the trigger down and press the MAX button
again. Note: The appliance will retain the last used mode. So if you use it in
MAX mode and do not disengage it, the appliance will operate in MAX mode
when it is next used until you depress the MAX button to disengage it.
CARPETS OR HARD FLOORS
• Before vacuuming your flooring, rugs and carpets, check the manufacturer’s
recommended cleaning instructions.
• The brush bar on the appliance can damage certain carpet types and floors.
Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorised floor tool and
consulting with your flooring manufacturer.
• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are free from foreign objects that
could cause marking.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate your
Dyson guarantee.
• Store the appliance indoors. Do not use or store it below 0°C. Ensure the
appliance is at room temperature before operating.
• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
VACUUMING
• Do not use without the clear bin and filter in place.
• Fine dirt such as plaster dust or flour should only be vacuumed in very
small amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small static charges in the
clear bin or nozzle. These are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
insert any object into the clear bin unless you have first emptied it and cleaned it
with a damp cloth.
• Use extra care when cleaning on stairs.
• Do not rest the appliance on chairs, tables, etc.
• Do not press down on the nozzle with excessive force when using the appliance
as this may cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.
DIAGNOSTICS – MAIN BODY
When in use, trigger pressed:
Less than one minute of charge remaining/fully discharged.
Too cold/too hot - do not use.
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Ensure the appliance is disconnected from the charger before emptying the
clear bin.
• Be careful not to pull the ‘ON’ trigger.
• To release the dirt, push the red button at the side of the clear bin as shown on
page4.
• To minimise dust/allergen contact when emptying, encase the clear bin tightly
in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly,
dispose as normal.
• Close the clear bin base so it clicks into place and is secure.
• Do not use without the clear bin in place.
CLEANING THE CLEAR BIN
• Ensure the appliance is disconnected from the charger before removing the
clear bin.
• Be careful not to pull the ‘ON’ trigger.
• To remove the clear bin, push the red button at the side of the clear bin as you
would when emptying the clear bin. This will expose the red release button on
the underside of the handle. Press this to release the clear bin as shown on
page4.
• Remove the clear bin carefully.
• Clean the clear bin with a damp cloth only.
• Ensure the clear bin is completely dry before replacing.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
• To replace the clear bin, fit the tab on the rim of the cyclone shroud into the
aperture on the inside of the top of the clear bin. Push the clean bin up and in.
It will click into place.
• Close the clear bin base so it clicks into place and is secure.
WASHING YOUR FILTER
• Ensure the appliance is disconnected from the charger before removing
the filter.
• Be careful not to pull the ‘ON’ trigger.
• Your appliance has one washable filter, located as shown.
• Press the blue ‘Filter’ button so you can remove the cyclone and clear bin unit.
• Check and wash the filter regularly according to instructions to
maintain performance.
• The filter may require more frequent washing if vacuuming fine dust or if used
mainly in ‘Powerful suction’ mode.
• Wash the filter with cold water only. Do not use detergents.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
IMPORTANT: After washing please leave at least 12 hours to dry completely
before refitting.
• Place the dry filter into the recess of the handle.
• Fit the base of the handle into the aperture on the base of the cyclone and clear
bin unit. Push both halves together until the ‘Filter’ button engages and locks
into place as shown on page 7.
LOOKING FOR BLOCKAGES
• Ensure the appliance is disconnected from the charger before looking
for blockages.
• Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages. Failure to do so could result in
personal injury.
• Beware of sharp objects when checking for blockages.
• If you cannot clear an obstruction you may need to remove the brush bar.
Use a coin to unlock the fastener marked with a padlock. Remove the
obstruction. Replace the brush bar and secure it by locking the fastener.
Ensure it is fixed firmly before operating the appliance.
• Refit all parts securely before using.
• Clearing blockages is not covered by your Dyson guarantee.
CLEARING BLOCKAGES – AUTOMATIC CUT-OUT
• This appliance is fitted with an automatic cut-out.
• Large items may block the tools or nozzle. If any part becomes blocked the
appliance may overheat and automatically cut-out.
• This will happen after the motor pulses a number of times (i.e. switches on and
off in quick succession).
• Leave to cool down for 1-2 hours before checking the filter or for blockages.
• Ensure the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts of the appliance securely before using.
• Clearing blockages is not covered by your Dyson guarantee.
CHARGING AND STORING
• This appliance will switch ‘OFF’ if the battery temperature is below 3°C. This
is designed to protect the motor and battery. Do not charge the appliance and
then move it to an area with a temperature below 3°C for storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
DIAGNOSTICS – BATTERY
When charging battery:
Charging.
Fully charged.
Not charging – check battery.
Not charging – too cold/too hot.
BATTERY SAFETY INSTRUCTIONS
• If the battery needs replacing please contact the Dyson Helpline.
• Use only Dyson chargers for charging this Dyson appliance.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
• Skin contact – can cause irritation. Wash with soap and water.
• Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
• Eye contact – can cause irritation. Immediately flush eyes thoroughly with
water for at least 15minutes. Seek medical attention.
• Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION:
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 60°C, or incinerate.
Keep away from children. Do not disassemble and do not dispose of in fire.
AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required
by the Australian Consumer Law: In Australia, your Dyson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS
Terms and conditions of your Dyson 2 year guarantee.
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
Ltd. (NZ) or their authorised agents.
• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.
or Avery Robinson Ltd. (NZ).
• The repair and replacement of your Dyson appliance under Dyson guarantee
will not extend the Dyson guarantee period.
• The Dyson guarantee provides benefits which are additional to and do not affect
your statutory rights and remedies as a consumer.
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutory rights and remedies as a consumer. Please keep your receipt or
delivery note.
WHAT IS COVERED
Your Dyson guarantee covers:
• The repair or replacement of your Dyson appliance if your Dyson appliance is
found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
• Use of the appliance in the country of purchase.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the Dyson appliance which is not in accordance with
this Dyson Operating Manual.
• Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Damage from external sources such as transit, weather, electrical outages or
power surges.
• Failures caused by circumstances outside Dyson’s control.
• Blockages – please refer to pages 4, 6 and 8 in this Dyson Operating Manual
for details on how to unblock your Dyson appliance.
• Normal wear and tear (e.g. fuse, brush bar, batteries, etc.).
• Industrial use of the Dyson appliance such as vacuuming gyprock dust or
builders’ dust will void your Dyson guarantee.
• Reduction in battery discharge time due to battery age or use.
• If your Dyson guarantee does not apply, you may have statutory rights and
remedies available to you as a consumer.
If you are in any doubt as to what is covered by your Dyson guarantee, please
call the Dyson Customer Care Helpline (see details on page2 or page 10).
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
• Online:
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss and enable us to contact you if necessary.
DYSON CUSTOMER CARE
• If you have a query about your Dyson appliance, call the Dyson Customer Care
Helpline quoting your serial number and details of where and when you bought
the appliance or contact us via the website.
• Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
• If your Dyson appliance needs a service, call the Dyson Customer Care Helpline
so we can discuss the available options.
• Your serial number can be found on your rating plate which is on the main body
of the appliance behind the filter.
• To enable us to carry out work on your appliance, please contact the Dyson
Customer Care Helpline to obtain a reply paid delivery address in your state
(available in Australia only).
If your Dyson appliance is under Dyson guarantee and the repair or
replacement is covered, it will be repaired or replaced at no cost. If the repair or
replacement is found not to be covered under the Dyson guarantee, the repair
or replacement of the Dyson appliance and any associated delivery charges
(both to and from us) will be at your cost, subject to your statutory rights and
remedies as a consumer.
ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the services you have requested or to our
business partners or professional advisers. If you wish to access your personal
information or see our full privacy policy, please contact us at:
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
Dispose of, or recycle, the battery in accordance with local ordinances or
regulations.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson appliance
2. Take the package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
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