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15
English
TROUBLESHOOTING GUIDE
BE sURE TO FOllOW sAFETY RUlEs AnD insTRUCTiOns
For assistance with your product, visit our website at www.craftsman.com for a list of service centers, or call CRAFTSMAN
at 1-888-331-4569.
PROBlEM POssiBlE CAUsE sOlUTiOn
Unit will not start. Battery pack not installed properly. Check battery pack installation.
Battery pack not charged. Check battery pack charging requirements.
Lock button not actuated. Pull back on lock button/actuate trigger.
Pole connections not properly tightened. Refer to Joining Saw Head Module to Handle Module.
Battery pack will not charge. Battery pack not inserted into charger. Insert battery pack into charger until LED illuminates.
Charger not plugged in. Plug charger into a working outlet. Refer to Important
Charging Notes for more details.
Surrounding air temperature too hot or
too cold.
Move battery pack to a surrounding air temperature of above
40 °F (4.5 °C) or below 104 °F (+40 °C).
Bar/chain overheated. Chain too tight. Refer to Adjusting Chain Tension.
Lubrication needed. Refer to Chain Oiling.
Chain is loose. Chain tension set incorrectly. Refer to Adjusting Chain Tension.
Poor cut quality. Chain tension set incorrectly. Refer to Adjusting Chain Tension. nOTE: Excessive
tension leads to excessive wear and reduction in life of bar &
chain. Lubricate after every 10 minutes of use.
Chain needs replacement. Refer to Installing and Removing Saw Chain.
Unit runs but does not cut. Chain installed backwards. Refer to Installing and Removing Saw Chain.
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