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Problem Cause/solution
I cannot answer an incoming
call using voice commands.
R The answer by voice command feature is turned off. To
turn it on, see page 28.
R Baby monitor is set to “On”. Turn off the baby monitor
feature (page 50).
The unit answers an incoming
call on its own.
R This situation might happen due to a false detection of
ambient noise (dog barking, TV sound, etc.). Move the
unit further away from the noise sources.
R If you are using other telephone that has Talking Caller ID
feature turned on, it may also trigger false detection. Turn
the Talking Caller ID feature off on the other telephone.
R To minimize false detection, decrease the sensitivity level
of the answer by voice command (page 28, 46).
I cannot make long distance
calls.
R Make sure that you have long distance service.
I cannot use voice paging. R You cannot use voice paging if other units are in use.
Call block
Problem Cause/solution
The dedicated key for
Telemarketing call block is not
displayed.
R While on the charger, the MTELE.BLK.N key is not
available. Lift the handset from the charger.
R If the Auto talk feature is set to on, the call is answered
automatically when the handset is lifted from the charger
during an incoming call. Turn off the auto talk feature
(page 46).
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service for landline calls may not be
available in some areas. Contact your phone service
provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
R Move closer to the base unit.
For assistance, please visit http://shop.panasonic.com/support
77
Useful Information
TGD86x(en)_1216_ver041.pdf 77 2020/12/16 14:48:06
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