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Troubleshooting en-us
25
Troubleshooting
10 Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before con-
tacting Customer Service. This may avoid unnecessary repair costs.
WARNING
Improper repairs are dangerous.
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Only authorized service providers should repair the appliance.
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If the appliance has an issue, call Customer Service.
WARNING
Improper repairs are dangerous.
▶
Repairs to the appliance should only be performed by authorized service providers.
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Only original spare parts may be used to repair the appliance.
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If the power cord of this appliance becomes damaged, it must be replaced with a specific connection cord, which is
available from the manufacturer or the manufacturer's Customer Service.
Issue Cause and troubleshooting
The general electrical system of
the appliance is not working.
The circuit breaker in the circuit breaker panel has tripped.
1. Check circuit breaker or fuse box to your house.
2. Make sure there is proper electrical power to the appliance.
The plug for the power cord is not plugged in.
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Connect the appliance to the power supply.
There has been a power failure.
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Check whether the lighting in your kitchen or other appliances in the room are
working.
The automatic ignition is not work-
ing.
Food remnants, dirt, or cleaning products are located between the igniters and the
burners.
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Clean the space between the igniter and the burner.
Burner parts are wet.
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Carefully dry the burner parts.
The burner parts are not positioned correctly.
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Position the burner parts correctly.
The appliance is not connected properly to the power supply.
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Contact a qualified electrician.
The burner flame is not uniform. The burner parts are not positioned correctly.
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Position the burner parts correctly.
The grooves on the burner are dirty.
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Clean the grooves on the burner.
The gas flow is not normal or there
is no gas.
The gas supply is blocked by intermediate gas valves.
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Open the gas valves.
The gas cylinder is empty.
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Replace the gas cylinder.
There is a smell of gas in the
kitchen.
A gas valve has been left on.
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Turn off the gas taps.
Incorrect coupling of gas cylinder.
▶
Check the proper connection to the gas cylinder.
The gas pipe to the appliance is leaking.
1. Shut off the gas supply at the main gas valve.
2. Ventilate the premises.
3. Immediately notify an authorised installation technician to check and certify the
installation.
4. Do not use the appliance until you can be sure there are no gas leaks in the gas
supply line or the appliance.
The burner switches off immedi-
ately after releasing the control
knob.
The control knob has not been pressed down long enough.
1. Keep the control knob pressed in for a few seconds after ignition.
2. Push the control knob in firmly.
The grooves on the burner are dirty.
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