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Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the
characteristics of the pan bottoms (for example, when the bottoms are
made from dierent layers of material or are irregular).
These noises may vary according to the type of cookware used and to
the amount of food it contains and are not the symptom of something
wrong.
SOUNDS PRODUCED DURING OPERATION
TROUBLESHOOTING
• Check that the electricity supply has not been shut o.
• If you are unable to turn the hob o after using it, disconnect it from the
power supply.
• If alphanumeric codes appear on the display when the hob is switched on,
consult the following table for instructions.
Please note: The presence of water, liquid spilled from pots or any objects
resting on any of the hob buttons can accidentally activate or deactivate
the control panel lock function.
AFTERSALES SERVICE
In order to receive a more complete assistance, please register your
product on www . hotpoint . eu / register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1. See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . hotpoint . eu .
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXXMod.: XXX
01
XXXX XXX XXXXXXX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
• the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee booklet;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorized after-sales
service (to guarantee that original spare parts will be used and repairs
carried out correctly).
In the case of ush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
400011486574
DISPLAY CODE DESCRIPTION POSSIBLE CAUSES SOLUTION
F0E1
Cookware is detected but it is not
compatible with requested operation.
The cookware is not well positioned on
the cooking zone, or it is not compatible
with one or more cooking zones.
Press On/O button twice to remove the
F0E1 code and restore the functionality
of the cooking zone. Then, try to use the
cookware with a dierent cooking zone, or
use dierent cookware.
F0E7
Wrong power cord connection. The power supply connection is not
exactly as indicated in “ELECTRICAL
CONNECTION“
paragraph
.
Adjust the power supply connection
according to “ELECTRICAL CONNECTION“
paragraph
.
F0EA
The control panel switches o because
of excessively high temperatures.
The internal temperature of electronic
parts is too high.
Wait for the hob to cool down before using
it again.
F0E2, F0E4, F0E6,
F0E8, F0EC, F1E1,
F6E1, F7E5, F7E6
Disconnect the hob from the power supply.
Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the display.
d E
[when the hob is off]
The hob does not switch heat up.
The functions do not come on.
DEMO MODE on.
Follow the instructions in the “DEMO
MODE“ paragraph.
e.g.
:
The hob does not allow a special
function to be activated.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
See paragraph “Power management“.
e.g.
[
Power level lower than
level requested
]
The hob automatically sets a minimum
power level to ensure that the cooking
zone can be used.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
See paragraph “Power management“.
EN
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