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En-14
Troubleshooting
The main unit does not operate, or the operation
is something wrong
• Unplug the power connector once, then insert
the plug again after 10 seconds or more.
• Reset the main unit ( page 14).
The main unit does not turn on
• Check the connection of AC adapter and Power
cord ( page 8).
The main unit turns off without any operation
• Auto standby feature may work ( page 10).
No sound or sound is too small
• Input mode is not correct. Change input mode
correctly by pressing , and button on
the remote controller ( page 9).
• In case that the sound from the external device is
too small through Bluetooth connection or LINE
connection, control the external device to turn up
the sound volume.
iPod/iPhone does not work
• If the case is attached to iPod/iPhone connected
with the dock, remove the case.
• Check if your iPod/iPhone model is compatible
with this product ( page 11).
• If the operation stops suddenly, reset your
iPod/iPhone.
The sound of iPod/iPhone is distorted
• Turn off equalizer or other enhanced sound func-
tions of iPod/iPhone.
• Reset your iPod/iPhone. In case of a model corre-
sponding to multitasking, quit all other applica-
tions.
Pairing of Bluetooth cannot be made
• Refer to the operation manual of the Bluetooth
device.
• Turn off the power of this unit and a Bluetooth
device once, and turn on the power again to try
pairing again.
• Delete the registered data of "Onkyo RBX-500" at
the Bluetooth device side again, and try pairing
again.
Bluetooth connection cannot be made
• Check the Bluetooth device has been powered on
and Bluetooth function is activated.
• Is the distance with the Bluetooth device ade-
quate? Isn't the device blocked by a wall or some-
thing?
The sound through Bluetooth is interrupted
• Keep away from wireless LAN devices, other Blue-
tooth devices or a microwave oven.
• Put the Bluetooth device close to the main unit.
Try changing the location of the Bluetooth device
or the main unit.
The sound of Bluetooth is later than the image
• There is some signal delay because of characteris-
tic of Bluetooth transmission. Therefore, audio
delay to the image on Bluetooth device may
occur.
A device cannot be charged with the USB terminal
on the backside
• Remove your iPod/iPhone from the dock.
Remote controller does not work
• If batteries of the remote controller are
exhausted, replace them with new ones
( page 6).
• Ensure correct use of the remote controller
( page 6).
• Do not expose the light receiving area to strong
light such as direct sunlight or inverter fluores-
cent.
Reset the main unit with the following step:
1. Unplug the DC connector of the AC adapter, and
wait for 10 seconds.
2. Insert the DC connector with depressing on the
button on the main unit for 2 seconds or more.
3. Wait until the power indicator lights up and then
turns off.
Notes:
Resetting makes all the settings turn to the default
conditions.
Because all the Bluetooth pairing information is
erased, conduct pairing process again if necessary.
Troubleshooting
Reset
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