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Guarantee and service
This Nilfisk One Series vacuum cleaner is covered
by a two (2) year guarantee on the machine, which
covers the motor, cable rewinder, switch and casing.
The nozzles, fi lters, hoses, tubes and other accessories
are covered twelve months due to manufacturing fault
only and excludes wear and tear.
The guarantee includes spare parts and labour costs,
and covers manufacturing and material defects that
may occur during normal domestic use.
Service under the guarantee will only be performed
if it can be proven that the defect occurred within the
product’s guarantee period (a correctly completed
guarantee certifi cate or printed/stamped cash register
receipt with date and product type) and on the condition
that the vacuum cleaner was bought as a new product
and distributed by Nilfi sk.
In the event of the repair of defects, the customer must
contact Nilfi sk to be directed to a service agent at the
customers own expense. Upon completion of any re-
pairs necessary, the vacuum cleaner will be returned to
the customer at the risk and expense of Nilfi sk.
The guarantee does not cover:
• normal wear and tear of accessories and fi lters
• defects or damage occurring as a direct or indirect
result of incorrect use - such as the vacuuming of
rubble, hot ashes or carpet deodorant powder
• abuse, loss or lack of maintenance as described in
Instructions for use
• plaster dust
• saw dust
• water
• if the machine has been used for home renovations
Nor will it cover incorrect or poor configuration,
i.e. setting up or connection, nor fire-damage, fire,
lightning strike or unusual voltage fl uctuations or any
other electrical disturbances such as defective fuses
or defective electrical installations on the supply grid,
and defects or damage in general that Nilfi sk consider
to be the result of causes other than manufacturing and
material defects.
The guarantee becomes void:
• if a defect is caused by the use of non-original Nilfi sk
dust bags and fi lters
• if the identity number is removed from the vacuum
cleaner
• if the vacuum cleaner has been repaired by a non-
Nilfi sk authorized dealer
• if the machine is used in a commercial environment,
i.e. building contractors, cleaning contractors, pro-
fessional trades or any other non-domestic usage
Addendum Australia
Our goods come with guarantees that cannot be ex-
cluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and for compensation for any other reasonably fore-
seeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount
to a major failure.
Nilfi sk vacuum cleaners for domestic use are warranted
for 2 years from the date of purchase by:
Nilfi sk Pty Ltd
Unit 1/13 Bessemer Street
Blacktown NSW 2148
Phone: 1300 556 710
E-mail: sales@nilfi sk.com.au
Find your local service agent here:
http://www.nilfi sk.com.au.
The bene fi ts under this warranty are in addition to your
national law of sale.
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