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bluestarcooking.com 53
Troubleshoong
Check these helpful ps for any problems with your oven. If addional help or service is needed, please call BlueStar® Customer
Service at (800) 449-8691. You will need to have the model and serial numbers for your appliance ready before you contact them.
See Model Informaon at the beginning of this manual for informaon on nding these numbers.
Problem Possible Cause Soluon
Touch control screen is not lit
• No electrical power to the appliance • Check and reset the breaker/fuse
Convecon fan does not turn
• No electrical power to the appliance
• Fan guard is obstructed or clogged
• Check and reset the circuit breaker for the appliance
• When the oven is cool, remove any obstrucons such
as baked-on food or aluminum foil
Oven is on, but producing no heat
• Breaker may not be working properly • The oven over the temperature safety switch may have
been acvated
• If this connues, turn the appliance o at the breaker
Oven light is not on
• No electrical power to the appliance
• Oven light bulb is burned out
• Check and reset the circuit breaker for the wall outlet
used for the appliance
The oven light lens is cracked or
missing.
• Light lenses must always be in place when
the oven is in use to protect the light bulbs
from breaking.
• N/A
Convecon fan is making noise
• Aluminum foil or other material stuck in
fan
• Mounng screws on the fan cover are
loose
• Fan cover is bent
• Make sure the oven is cool the and fan is o, then
remove debris
• Tighten screws
• Call for a replacement fan cover
The fan behind the control panel is
running when the oven is turned o
• Oven has not cooled to 200° F (93° C) or
lower
• Let the oven cool down
The oven is cool, but the fan behind
the control panel is running
• Fan relay is stuck in the “on” posion • Check and reset the electrical breaker connected to the
appliance
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