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Problem solving guide
53
Problem Cause and remedy
A message not listed in
this table is appearing
in the timer display.
There is an electronic module fault.
Disconnect the power supply to the hob for
approx. 1minute.
If the problem persists after power has been
restored, please contact the Customer Service
Department.
Unexpected behaviour
Problem Cause and remedy
Power level9 is auto-
matically reduced if you
also set power level9
for the connected cook-
ing zone.
Operating both zones at power level9 exceeds the
permitted maximum power for the two zones.
Use a different cooking zone.
A cooking zone
switches off automatic-
ally.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see “Safety switch-off”).
The cooking zone is not
working in the usual
way on the power set-
ting selected.
The overheating protection mechanism has been
activated.
See “Safety features”.
A cooking zone or the
whole hob switches off
automatically.
The overheating protection mechanism has been
activated.
See “Safety features”.
The Booster has deac-
tivated early automatic-
ally.
The overheating protection mechanism has been
activated.
See “Safety features”.
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