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F
P403010 MUK Rev 1 06/18
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0344 871 0944
Spare Parts 0344 873 0710
Republic of Ireland 1800 409 119
www.morphyrichards.com
IF YOU ARE HAVING A PROBLEM
WITH ONE OF OUR PRODUCTS,
CALL OUR HELPLINE:
UK: 0344 871 0944
EIRE: 1800 409 119
SPARES: 0344 873 0710
A
ll Morphy Richards products are individually tested before
l
eaving the factory. In the unlikely event of any appliance
p
roving to be faulty within 28 days of purchase, it should
be returned to the place of purchase for it to be replaced.
I
f the fault develops after 28 days and within 12 months of
o
riginal purchase, you should contact the Helpline number
q
uoting Model number and Serial number on the product,
o
r write to Morphy Richards at the address shown.
Y
ou may be asked to return a copy of proof of purchase.
S
ubject to the exclusions set out below (see Exclusions),
t
he faulty appliance will then be repaired or replaced as
appropriate and dispatched usually within 7 working days
of receipt.
I
f, for any reason, this item is replaced or repaired during
the 1 year guarantee period, the guarantee on the new
item will be calculated from original purchase date.
Therefore it is vital to retain your original till receipt or
invoice to indicate the date of initial purchase.
To qualify for the 1 year guarantee, the appliance must
have been used according to the instructions supplied.
For example, crumb trays should have been emptied
regularly.
1 T
he fault has been caused or is attributable to accidental
u
se, misuse, negligent use or used contrary to the
m
anufacturer’s recommendations or where the fault has
been caused by power surges or damage caused in
transit.
2 T
he appliance has been used on a voltage supply other
t
han that stamped on the products.
3 R
epairs have been attempted by persons other than our
s
ervice staff (or authorised dealer).
4 T
he appliance has been used for hire purposes or non
d
omestic use.
5 T
he appliance is second hand.
6 Morphy Richards reserves the right not to carry out any
type of servicing under the guarantee at its discretion
7 Batteries and damage from leakage are not covered by
the guarantee.
• These guarantees do not confer any rights other than those
expressly set out above and do not cover any claims for
consequential loss or damage. These guarantees are
offered as an additional benefit and do not affect your
statutory rights as a consumer. Morphy Richards products
are intended for household use only. See usage limitations
within the location safety instructions.
• Morphy Richards shall not be liable to replace or repair the
goods under the terms of either the Lifetime Blade
Guarantee or the 1 Year Guarantee.
Morphy Richards has a policy of continuous improvement
in product quality and design. The company, therefore
reserves the right to change the specification of
it’s models at any time.
For electrical products sold within the European
Community. At the end of the electrical products
useful life, it should not be disposed of with
household waste.
Please recycle where facilities exist. Check with your
Local Authority or retailer for recycling advice in your
country
ExclusionsYour 2 Year Guarantee
Disclaimer
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