USER MANUAL CZ-640
Hello.
Cozzia CZ-640.
At Cozzia we understand that every body is different and have carefully designed your massage chair with that in mind.
1
MASSAGE
INTRO
TABLE OF CONTENTS
Dimensions
Contents
Interface
Pre-Programed Massage
Demo
Custom Massage
Spot Massage
Settings
2
3
8-11
12-16
17-18
19-23
24-26
27-28
Trouble Shooting
29-32
Pre-Programed Description
33-35
CARE
Care and Storage
Warranty
Safety
36-38
Grounding Instruction
38
39
39-40
CHAIR
Move & Clearance
Components
Massage Points
Specification
4
5
6
7
2
DIMENSIONS
First, let’s get your chair inside.
46.1”
60.2”
30.3”
Base
Footrest
1
Box
2
Box
20.9”
22.5”
24.4”
30.7”
63.4”
36.2”
3
CONTENTS
Installation Manual Warranty Postcard
CZ-640 Massage Chair Wired Touch-PadPower Cord
Everything you need for a relaxing experience.
CZ-640
CZ-640
www.cozziausa.com
CZ-640
www.cozziausa.com
4
Move & Clearance
Reserve space on left and right
Reserve space on the front and back
8”
8”
31.5”
4.8”
CLEARANCE
HOW TO MOVE
Two people are needed to lift the chair
A few simple steps to find the best place for your new chair.
Lift up footrest 45 degrees onto the wheels
5
CHAIR COMPONENTS
Note: The speaker will only operate when the massage chair is in operation
Some of your chair’s most important features.
Speaker
Backrest Pad
Wired Touch Pad
Side Panel
Footrest
Pillow
Shoulder Panel
USB
Armrest
Seat Pad
To play music using your massage chair’s speakers please connect your
smartphone, tablet, or other electronic device to your chair using bluetooth.
Castor
6
MASSAGE POINTS
2 Air Bags
14 Air Bags
18 Air Bags
8 Air Bags
Double Row
Foot Roller
Back Massage Mode Air Bag Roller
7
CHAIR SPECIFICATIONS
Model No.
CZ-640
Power Consumption
130W
Max Massage Time
30 minutes
Shipping Weight
Gross weight: 269 lbs
Net weight: 223 lbs
Safety Feature
Equipped with overheating and power
surge detectors safety feature
Dimensions (L x W x H)
Chair dimension: 60.2“x30.3”x46.1“
Reclined dimension: 72.8”x30.3“x34.6”
A few important facts about your massage chair.
Rated Voltage
110 - 120V
Rated Frequency
60Hz
Power of Speakers
14W (2 sides)
Length of Wiring
Controller wiring 27.6"
Power supply wiring 70.9”
Usage Condition
Environment temperature: 10
。
C-40
。
C
Contrasting humidity: 30-85RH
Storage Condition
Storage temperature: -20
。
C-60
。
C
Storage humidity level: 30-85RH
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WIRED TOUCH-PAD INTERFACE
We have designed your massage chair’s tablet controller with a user-friendly interface to make using your chair even easier.
Home Screen
Demo
Pre-Programed Massage
Setting
9
Create New Program
10
Spot Massage
11
Massage Controls
Adjust Strength Name of Program
Time left
Power
2D
Air
Intensity
Foot Roller
Back Heat
Adjust Chair Angle
12
PRE-PROGRAMED MASSAGE
We have designed your chair with multiple massage options for your changing needs.
Follow these simple instructions to begin a new pre-programed massage.
Choose 1 of our 8 pre-programed massages
(Gentle, Demo, Stretch, Spine Care, Relax, Swedish, Japanese, Chinese)
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Pre-Programed Massage Interface
14
Using the arrows, you can adjust the standard shoulder position
15
Adjust Massage Strength Interface
In this interface, you can adjust massage 2D strength, tapping speed, kneading strength and air intensity
16
Adjust Chair Angle Interface
Adjust your chair quickly by choosing one of the three preset seating positions.
You can also press and hold the arrows to adjust parts of the chair independently
17
DEMO
Choose the "Demo" icon to begin demo program
In order to show you a quick glimpse of what this massage chair can do, we created a demo module for you.
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Demo Interface
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CUSTOM MASSAGE
Choose the "Create New" icon to begin creating your massage program
Every body is different. That’s why we’ve given you the option to customize your massage to meet your specific needs.
Follow these simple instructions to create a new custom massage. You can create up to 3 custom programs. To delete a
custom massage program, press and hold that icon and choose the “x”. Note that you can only delete a custom program
while you are not in any program or you are in an auto program.
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Select which areas you would like massaged
21
Select your favorite massage actions. The knead, tap, clap, and shiatsu massages can be combined with swedish or roll
22
Choose the "Custom 1" icon to start your program
23
Custom Interface
24
SPOT MASSAGE
Choose the “Spot Massage” button to take you to the Spot Massage page
This is a fixed massage area and actions program.
25
Spot Massage Interface 1
26
Spot Massage Interface 2
27
SETTINGS
Choose the “Settings” button to take you to the settings page
28
Settings Interface
29
This massage chair is controlled by a microcomputer and is thus susceptible to power surges of +10 to-15%. The following situations may arise in the event of a power surge:
TROUBLESHOOTING
If your chair has any trouble, press the Trouble Shoot "Start" button for the chair to automatically
detect problem areas. Use this code when contacting our customer service team
The massage chair is connected to the power supply but is not functioning
1. Check to see that the plug is properly connected and working
2. Ensure the massage chair switch is in the ‘I’ position
Possible overheating due to prolonged use. Turn off the power for at least 30 to 50 minutes
1. Ensure the chair is plugged into a working outlet
2. Turn the power OFF and ON again
The remote control works but the massage chair is not functioning.
Both the remote control and the massage chair are not functioning
Choose "Start" button and make sure the chair is not occupied during chair detection
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Your chair is detecting possible malfunctions, please wait for the detection result
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You can use your detection code when contacting the Cozzia customer team about your chair’s problems.
Note that NULL means that there is no detection of a problem"
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PRE-PROGRAMED DESCRIPTION
GENTLE
INTENSITYFOCUS AREA INTENSITYFOCUS AREA
FOCUS TECHNIQUE
KNEAD
ROLL
SHIATSU
A program designed to provide a
quiet, gentle massage that is
good for beginnersor those that
prefer a soft touch.
DEMO
INTENSITYFOCUS AREA
This massage will quickly
demonstrate all of the massage
features in 5 minutes.
FOCUS TECHNIQUE
KNEAD
TAP
ROLL
SHIATSU
FOCUS TECHNIQUE
KNEAD
ROLL
SHIATSU
INTENSITYFOCUS AREA
SPINE CARE
This is a full back massage that
will focus on your lower back with
a deep tissue massage that
includes air compression.
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FOCUS TECHNIQUE
INTENSITYFOCUS AREA
STRETCH
This massage will stretch your
legs and back with a combination
of gentletapping, kneading,
rolling, and air compression.
KNEAD
ROLL
INTENSITYFOCUS AREA
RELAX
FOCUS TECHNIQUE
KNEAD
ROLL
A program designed to provide a
mild massage that is great for
deep relaxation, best used before
going to sleep.
CLAP
FOCUS TECHNIQUE
KNEAD
INTENSITYFOCUS AREA
SWEDISH
This is a full back massage that will
begin at your neck, and travel down
to your glutes. It will use the
kneading and swedish techniques,
and aids in blood circulation.
SWEDISH
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SHIATSU
FOCUS TECHNIQUE
KNEAD
INTENSITYFOCUS AREA
JAPANESE
This is a full body massage that will
focus on your mid back and upper
shoulders with a deep tissue
massage using the shiatsu technique;
this will create an acupressure effect.
ROLL
FOCUS TECHNIQUE
KNEAD
INTENSITYFOCUS AREA
CHINESE
This massage will focus on your
entire back with the kneading
technique, while also massaging
your legs and feet.
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SAFETY PRECAUTIONS
We’re looking out for you.
When using the massage chair, basic precautions should always be followed, including the following:
Read all instructions before using this massage chair.
• Always unplug this massage chair from the electrical outlet immediately after using and
before cleaning.
• Never use pins or other metallic fasteners with this appliance.
• Carefully examine the covering before each use. Call for service if the covering shows any
sign of deterioration, such as blistering, peeling or cracking.
• Keep dry-Do not operate in a wet or moist condition.
IMPORTANT SAFETY INSTRUCTIONS
DANGER-To reduce the risk of electric shock:
WARNING--To reduce the risks of burns, fire, electric shock or injury to persons:
• Read all instructions before using.
• A massage chair should never be left unattended when plugged in. Unplug from the outlet when it is not in
use and before putting on or taking off parts.
• Close supervision is necessary when this massage chair is used by or near children or disabled persons.
Keep children away from reclining backrest and extended leg rest.
• Use this massage chair only for its intent use as described in this manual.
• Never operate this massage chair if it has a damaged cord or plug, if is not working properly, if it has been
dropped or damaged, or dropped into water. Contact Customer Service Department.
• Keep the cord away from heated surfaces.
• Never operate the massage chair with the air openings blocked. Keep the air openings free of lint, hair and
the like.
• Never drop or insert any object into any opening.
• Do not use outdoor.
• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
• To disconnect, turn all controls to the off position, then remove the plug from the outlet.
• Do not stand on or in the massage chair. Use only while seated.
• The product is not intended for use by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the product by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the product.
• Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an
infant or invalid or on a sleeping or unconscious person. Check the skin in contact with the heated area of the
appliance frequently to reduce the risk of blistering.
• Burns may result from improper use.
• Do not crush in order to avoid sharp folds.
• Keep children away from extended foot support (or other similar parts).
• DO NOT WET.
• DO NOT USE PINS.
• NEVER REMOVE COVER.
• Connect this appliance to a properly grounded outlet only. See Grounding Instructions.
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• Do not use the massage chair in an excessively humid or dusty environment as this may
result in malfunction or electric shock.
• Do not use the massage chair in a room with a temperature of 104°F or higher.
• Do not expose the massage chair to heaters, stoves or direct sunlight.
• Place and use the massage chair on an even, non-slip floor.
• The massage chair is designed for home use and not for commercial purposes.
This massage chair is intended for household use only.
SAVE THESE INSTRUCTIONS
1. Usage Environment
• This massage chair is to be used indoors only.
• If you use the massage chair in a cold room, do not increase the
room temperature abruptly. It is recommended that you increase the
temperature gradually to a normal level.
• If the massage chair is stored in a cold place and is being brought
into a warm environment, it is advisable to wait for one hour before
use. This is because its performance may not be at optimum level,
as there may be water droplets on the mechanical parts due to
consideration. Using the massage chair under such conditions may
result in malfunction.
Caution
2. Safety Precautions
• To ensure safe and correct use of the massage chair, do not operate it without reading this
operation manual carefully.
• Do not use the massage chair when the upholstery or seat is removed. This may cause
injury or malfunction.
• Do not use the massage chair in combination with other therapeutic equipment or electric
blanket etc., as this may result in ineffectiveness or injury.
• Do not use the massage chair an hour before or after eating as this may have adverse
effects on the user.
• Do not allow children or pets to play around the massage chair, e.g. behind the backrest,
under the seat base or legrest of the massage chair. This may result in injury.
• Do not use the massage chair when your body is wet.
• Do not operate the massage chair with wet hands.
• It is not recommended to use the massage chair for more than 30 minutes.
• Do not perform continuous massage on the same spot of your body for more than 5
minutes at a time as this may result in excessive stimulation and may have adverse effects.
• Do not insert your hand or foot along the paths of the massage rollers during use as this
may cause injury.
• Stop operation immediately if you feel any discomfort.
• This product is not intended for self-treatment of conditions that should be managed by a
qualified health care provider.
• People on medication or with medical conditions, please consult your doctor before use.
Please do not use the product if you are not feeling well.
Consult your doctor before use if you:
3. People with Medical Conditions
• are under medical rest as ordered by a doctor.
• have spinal disorders, an abnormal spinal condition or have suffered a spinal injury.
• have back problems.
• have diabetes, osteoporosis or sensory impairment.
• have joint dysfunction such as rheumatism, hammertoe or gout.
• have a pacemaker or other electronic medical devices.
• may be pregnant.
• have phlebitis or thrombosis.
• have an increased risk for blood clots.
• had recent surgery.
• Have surgical pins, screws, or anything mechanical in the legs, ankles or feet.
Caution
• This massage chair is not intended for use by children or persons
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given
supervision or instruction or instruction concerning use of the
massage chair by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with
the massage chair.
• Avoid using the massage chair under the influence of alcohol.
• Do not apply massage rollers directly on the head, elbow or knee
joints, torso or abdomen.
• If your legs or feet slip off the leg rest during massage, do not force
them back in as this may result in injury.
• Remove the power plug from the electrical outlet immediately should
liquid be accidentally spilled onto the massage chair. Do not use wet
hands to connect or disconnect the power plug from the electrical
outlet.
• Do not tamper with the power cord or use the massage with a
damaged cord as this may result in malfunction and electric shock.
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GROUNDING INSTRUCTIONS
Grounding Pin
Grounded Outlet Box
Grounded Outlet
This product must be grounded. If it should malfunction or break down, grounding provides a path of least
resistance for the electric current to reduce the risk of electric shock. This product is equipped with a cord with
an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet
that is properly installed and grounded in accordance with all local codes and ordinances.
Danger-Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service technician if you provided with the product-if it will not fit the outlet, have
a proper outlet installed by a qualified electrician.
This product is for use on a nominal 120V circuit and has grounding plug that looks like that plug illustrated
below. Make sure that the product is connected to an outlet having the same configuration as the plug. No
adapter should be used with this product.
In the following events, please switch off the main power switch immediately and disconnect the power cord
from the electrical outlet:
• If liquid is accidentally spilled onto the massage chair. This may result in electric shock or
malfunction.
• If the fabric of the backrest is torn and the internal components are exposed.
• If pain or discomfort is felt during massage, stop operation immediately and consult your
doctor.
• If you detect any malfunction or any other abnormal condition during operation.
• If there is power failure. Injury may occur when power is restored unexpectedly.
• If there is lightning.
4. Instances When the Massage Chair Should Not Be Used
5. Assembly and Repair of the Massage Chair
6. Things to Be Noted About the Power Plug and Cord
• Do not disassemble the backrest cover of the massage chair. Touching the internal
components may result in malfunction or electrical shock.
• This massage chair must only be professionally serviced or repaired. Do not attempt to
disassemble or repair the massage chair by yourself.
• Check that the Alternating Current (AC) voltage corresponds with the specifications indicated for the
massage chair.
• Do not connect or disconnect the power plug from the electrical outlet with wet hands. This may result in
malfunction or electric shock.
• When disconnecting the power plug, pull it by holding the plug, not the cord.
• Although operation will be stopped automatically by the Auto-Timer function, always remember to switch
off the main power after use.
• Do not place the power cord under the massage chair or any other heavy objects.
• Do not wind the power cord around the massage chair as this may damage the cord and result in a fire or
electric shock.
• Do not operate the massage with a damaged cord or extension cord.
• Do not use the massage if the electrical outlet is loose.
• If the power cord is damaged, it should be replaced by a qualified technician.
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COZZIA CONSUMER WARRANTY
Service And Technical Support
Extended Warranties:
Cozzia products have the following warranty:
This chair has a one-year in-home and a two-years parts service warranty. Cozzia customer service will not
issue Return Material Authorizations (RMAs) for products. Cozzia products will be either repaired by the
consumer or by an in-home technician. Cozzia will not issue Return Material Authorizations (RMAs) for buyer’s
remorse.
Consumers may contact Cozzia's customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm
PST, Monday through Friday or email us at [email protected] or visit our web at www.cozziausa.com for
warranty or service issues.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they
contact the Cozzia service department regarding a repair.
A Cozzia customer service representative will attend to most consumer inquiries, but in some cases a technical
service specialist will provide advanced support.
Non-warranty repair is provided on a "per incident" basis. Cozzia customer service will verify that the unit has
failed and provide instructions for repairing a unit. All applicable repairs, parts, shipping, handling, local tax and
a "per incident" fee will be charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
Cozzia offers extended warranty programs to enhance the ownership of your massage chair. Please call Cozzia
customer service at 877-977-0656 for details and pricing.
Caution
Caution
• Do not use abrasive cleaning agents like benzene or thinner to clean the massage chair. This
may cause the upholstery to fade.
Caution
• Do not use a wet cloth to clean the controller.This may result in malfunction.
PRODUCT CARE AND STORAGE
1. Storing the Massage Chair
2. Cleaning the Massage Chair
• Use only a clean, dry cloth to clean the controller.
3. Cleaning the Controller
• Do not store the massage chair in dierct sunlight or in places of high temperature. This may
cause the color of the upholstery to fade.
• Do not allow the massage chair to remain in contact with vinyl or wallpaper for extended
periods of time as this could lead to discoloration.
• Wipe off dust and dirty from the massage chair with a dry, soft, clean cloth after use.
• Keep the massage chair clean and away from places of high humidity.
• If the massage is not to be used for a long period of time, cover the massage chair with a dust cover and
unplug its power plug from the electrical outlet.
• Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the
electrical outlet.
• Wipe off dust and dirt from the massage with a dry, soft, clean cloth after each use.
• This product can be cleaned thoroughly with a slightly damp cloth.
• Do not iron the upholstery.
• Do not wash the upholstery using a home washing machine as this may result in deterioration of the
upholstery’s quality.
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Product Repairs CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
Many Cozzia product repairs may be performed by the consumer in their own home with parts and
instructions supplied by Cozzia such as remote controller replacements that don’t require a technician.
Canadian consumers may contact Cozzia's customer service department at 1-877-977-0656 between 9:00 am
and 5:00 pm PST, Monday through Friday for warranty or service issues.
• Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the
consumer operating the chair according to the corresponding instruction manual.
• The warranty only applies to Cozzia products and does not include any accessories or enhancements.
• Field service requires pre-approval and must be performed by Cozzia's authorized field service personnel.
Field service is only available in the United States and in major metropolitan areas in Canada.
• Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not
constitute a defect under this warranty.
• Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.
• Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.
• Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or
modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or
damage of an operating part from failure to provide manufacturer's recommended maintenance,
transportation damage, theft, abuse, misuse, neglect, vandalism or environmental conditions (fire, floods,
rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather conditions), loss of use during
the period the product is at a repair facility, or otherwise awaiting parts or repair.
• Damage due to shipping and handling does not constitute a defect under this warranty.
• Under no circumstance shall Cozzia or its representatives be liable for indirect, consequential, or incidental
damages (including damages for lost profits, business interruption, bodily injury, medical and the like), even
if any party has been advised of the possibility of such damages.
• Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but
not limited to any implied warranty or merchantability or fitness for particular use.
• Cozzia's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Cozzia's option, for
the replacement of the defective part.
Notwithstanding the above, if replacements parts for defective materials are not available,Cozzia reserves the
right to make substitutions in lieu of repair or replacement.
• Floor Models and Demonstration Units have a prorated warranty period that begins the
day the model is placed on the floor and connected to an electrical outlet by the retail partner.
Proof of purchase is required in order to obtain warranty service and parts. Non-warranty
parts and service are available at a “per incident” charge.
• Warranty Coverage Period - Warranty coverage starts at the time that the consumer
PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty
time period is measured by continuous calendar days based on a seven-day week.
• Field Service – Cozzia customer service department will diagnose and schedule an
authorized service provider to repair the chair in the consumer's residence.
• Parts - All parts deemed necessary for repairs will be shipped to the consumer at no
charge by the Cozzia service department.
• All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or
installation.
• Warranties do not apply to rental, business, commercial, institutional or other non-residential users.
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TEL: 1-877-977-0656
FAX: 1-800-521-4712
WWW.COZZIAUSA.COM
861 S. Oak Park Road,
Covina, CA 91724
