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11
5 Qt. Mechanical Control Air Fryer
www.insigniaproducts.com
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Your air fryer doesn’t work.
Your fryer isn’t plugged in.
Plug the power cord into a
grounded wall outlet.
You haven’t set the timer.
Turn the timer knob to the
required preparation time
to turn on your fryer.
The pan isn’t put into your
fryer correctly.
Slide the pan into your fryer
correctly.
You smell a burnt food odor
when you turn on your fryer
for the first time.
Manufacturing residue is in
your fryer.
Before using your fryer for
the first time, we
recommend that you heat it
for five minutes to eliminate
any manufacturing residue
that may remain after
shipping.
The food fried in your air
fryer isn’t done.
There’s too much food in
your air fryer.
Put smaller batches of
ingredients in the basket.
Smaller batches are fried
more evenly.
The set temperature is too
low.
Increase your air fryer’s
temperature.
The preparation time is too
short.
Cook your food longer.
The ingredients are fried
unevenly in your air fryer.
Certain types of ingredients
need to be shaken halfway
through the preparation
time.
Shake foods that lie on top
of or across each other
(such as fries) halfway
through the preparation
time.
Fried snacks aren’t crispy
when they come out of
your air fryer.
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
Use oven snacks.
I can’t slide the pan into my
fryer correctly.
There’s too much food in
the basket.
Do not fill the basket
beyond the MAX indication.
The basket isn’t placed in
the pan correctly.
Push the basket down into
the pan until you hear a
click.
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