User Manual - Page 11

What is covered

Steamfast, a division of Vornado Air, LLC (“Steamfast”). Subject to the terms and conditions of this 1-Year Limited Warranty (“Warranty”) as set forth

below, Steamfast warrants to the original consumer or purchaser (“Buyer”) that this Steamfast®-branded steam product, excluding all accessories and

attachments, (the “Product”) is to be free from defects in material and workmanship for a period of one (1) year from the date of purchase when used

and maintained in accordance with the Owner’s Guide (the “Warranty Period”). In the event Buyer notifies Steamfast of a defect in the Product within the

Warranty Period, Steamfast will replace the Product and/or defective component parts, as applicable and necessary. Any such replacement will be made

at no charge to Buyer for parts or labor, provided that Buyer shall be responsible for all shipping and transportation costs associated with returning the

Product to Steamfast for inspection and covered replacement.

What is not covered

• Normal wear and tear.

• Used consumable parts, accessories and attachments, including, but not limited to, brushes, hangers, scrub pads and mop pads.

• Use of parts and accessories other than those produced or recommended by Steamfast.

• Cosmetic damage, such as scratches, nicks and dents.

• Damage caused by accident, water, flood, fire or other acts of nature or external causes.

Warranty limitations and exclusions

• NO OTHER EXPRESS WARRANTY IS GIVEN BY STEAMFAST TO BUYER AND NO REPRESENTATIVE HAS THE AUTHORITY TO MAKE

REPRESENTATIONS OTHER THAN THOSE PROVIDED HEREIN.

• THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF AND ALL IMPLIED WARRANTIES,

SPECIFICALLY THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED

STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT

ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO BUYER.

How do you register the Warranty

Buyer must complete an application to register this Warranty within sixty (60) days following date of purchase. Buyer may either visit Steamfast’s website

at steamfast.com and complete an online application or mail a completed application to Steamfast. Failure to register this Warranty within sixty (60) days

following date of purchase will render this Warranty null and void.

Warranty service

For warranty service, call 1-800-711-6617 or email [email protected] to obtain a Return Authorization (“RA”) form. Include the Product

model number and serial number, as well as Buyer’s name, address, city, state, zip code and phone number when contacting Steamfast for warranty

service. Buyer may be required to provide the original sales receipt for purposes of verifying date of purchase. After receiving the RA form, the Product

the receiving dock.

Important: After receiving return authorization, carefully pack the Product to avoid damage in shipping. Damage in shipping is not covered by the

Warranty and shall be the sole responsibility of Buyer. Damage or loss not covered by this Warranty or occurring outside the Warranty Period will require

a fee to cover the cost of handling and shipping. All such fees and costs shall be the sole responsibility of Buyer.

Please allow at least 1-2 weeks for return of the Product after it is received by Steamfast. For ease of recordkeeping, it is recommended that Buyer staple

or attached the original sales receipt to this Owner’s Guide and record the Product serial number (located on the Product specifications decal) here:

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© 2017 Vornado Air, LLC • Andover, KS 67002

Specifications subject to change without notice.

Steamfast® is a trademark owned by Vornado Air, LLC.