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67TROUBLESHOOTING
ENGLISH
Areas of
discoloration on the
cooktop
Food spillovers not cleaned before next use.
• See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Hot surface on a model with a light-colored cooktop.
• This is normal.The surface may appear discolored when it is hot. This is temporary and will
disappear as the glass cools.
Frequent cycling on
and off of surface
units
The element will cycle on and off to maintain the heat setting.
• This is normal.
Scratches or
abrasions on
cooktop surface
Coarse particles such as salt or sand between cooktop and utensils can cause
scratches.
• Be sure the cooktop surface and bottoms of utensils are clean before using. Small
scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for glass-ceramic cooktop have been used.
• See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Cookware with rough bottom has been used.
• Use smooth, flat-bottomed cookware.
Metal marks Scraping of metal utensils on cooktop surface.
• Do not slide metal utensils on cooktop surface. Use a glass-ceramic cooktop cleaning
creme to remove the marks. See the "Glass-Ceramic Cooktop" section in the
MAINTENANCE chapter.
Brown streaks or
specks
Boilovers are cooked onto surface.
• Use a blade scraper to remove soil. See the "Glass-Ceramic Cooktop" section in the
MAINTENANCE chapter.
Areas of
discoloration on
cooktop
Mineral deposits from water and food.
• Remove using a glass-ceramic cooktop cleaning creme. Use cookware with clean, dry
bottoms.
Oven control beeps
and displays any F
code error.
Electronic control has detected a fault condition.
• Turn off the oven function you are using to clear the display and stop beeping. Reprogram
oven. If fault recurs, record fault number and contact a Service agent.
Displayed colon in
the clock is flashing
This means that the product has just been plugged in, or that it has experienced a
power interruption.
• This is normal. Reset the clock or press any button to stop the flashing.
CLEAN and door
flash in the display
(On some models)
The Self Clean cycle has been selected, but the door is not closed.
• Close the oven door.
Loc is on in the
display when you
want to cook (On
some models)
The oven is locked because of the Control Lock / Lockout feature.
• Deactivate the Control Lock / Lockout feature.
Oven light does not
work.
It is time to replace the lamp or the lamp is not tightened enough.
• Replace or tighten lamp. See "Changing the Oven Light" section in this Owner’s Manual.
Convection fan
stops. (During
Conv.Bake mode)
Convection fan stops during a convection bake cycle. It is done to allow for more even
heating during the cycle.
• This is not a failure of the range and should be considered normal operation.
Fan operation
(During Bake mode)
This is to ensure even baking results.
• It is normal for the fan to operate periodically throughout a normal bake cycle in the oven.
Problem Possible Cause & Solution
us_main.book.book Page 67 Thursday, June 17, 2021 8:05 AM
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