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24
EN
Troubleshooting connection problems
If your Klarstein device cannot be found in the WLAN, check the following:
• Is the device plugged in?
• Is the WiFi feature of my phone enabled?
• Is the WiFi function of the Klarstein device activated? (Follow the instructions in the
app)
• Has the WLAN password been entered correctly?
• Are the router, Klarstein device and smartphone in the immediate vicinity during the
connection attempt? (Ideally no more than 5 m apart)
• If you have deactivated the 2.4 GHz band in the settings of your wireless router,
activate it in your router settings.
Note: For further help, follow the instructions in the app when setting up the
connection.
CLEANING AND CARE
• Always unplug the appliance from the power outlet and allow it to cool down
completely before cleaning and servicing the appliance.
• Clean the air vents regularly.
• Never use aggressive or abrasive cleaning agents for cleaning.
• Clean the outer cover with a soft, damp cloth. Do not allow any liquid to penetrate
the heater!
• Never use alcohol, petrol, abrasive cleaners, furniture polish or coarse brushes to
clean the heater. This may cause damage or wear to the surface of the heater.
• If you do not use the heater for a long time, remove the batteries from the remote
control (to prevent corrosion) and store the remote control in a safe place.
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