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Maintenance
There are no user serviceable parts on the towel rail.
The rail is filled with a precise quantity of special liquid and
for electric only operation should never need draining or
refilling. Repairs requiring the opening of the liquid-tight
seal must only be made by the manufacturer’s Service Agent.
Any leakage must be reported to the manufacturer’s Service
Agent.
WARNING - The Bleed screw on the rear of the product is
intended for use only when the product is connected to a
hot water system. It should never be opened on an electrical
only installation.
The element and cable are a single unit and any maintenance
must be carried out by the manufacturers service agent using
the recommended Parts Ref. Numbers : BR150 - TR400004,
BR350 - TR20002 and BR400 - TR9901
Cleaning
The finish on your towel rail can be maintained by occasionally
wiping over with a damp cloth and lightly finishing with a soft
dry cloth. This should only be carried out when the rail is
cold. Do not use abrasive cleaning powders as this could
damage the surface finish.
Recycling
For electrical products sold within the European Community.
At the end of the electrical products useful life it
should not be disposed of with household waste.
Please recycle where facilities exist. Check with
your Local Authority or retailer for recycling advice
in your country.
After Sales Service
Your product is guaranteed for two years from the date of
purchase. Within this period, we undertake to repair or
exchange this product free of charge provided it has been
installed and operated in accordance with these instructions.
Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact
our customer services help desk on 0845 600 5111. It would
assist us if you can quote the model number, series, date of
purchase, and nature of the fault at the time of your call. The
customer services help desk will also be able to advise you
should you need to purchase any spares.
Please do not return a faulty product to us in the first instance
as this may result in loss or damage and delay in providing
you with a satisfactory service.
Please retain your receipt as proof of purchase.
Dimplex UK Ltd.
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF
The product complies with the European Safety Standards EN60335-2-46 and the European Standard Electromagnetic Compatibility (EMC) EN55014,
EN60555-2 and EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
TEL: 0845 600 5111
FAX: 01489 773050
WEBSITE:
www.dimplex.co.uk
Republic of Ireland Tel. 01 8424833
[c] GDC Group Ltd,
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Dimplex.
A division of GDC Group Ltd,