User Guide
[UG template version 17a]
[bmu_lg_v20_ug_en_121017_d1]
TOC i
Table of Contents
Getting Started .............................................................................................................................................. 1
Introduction ........................................................................................................................................... 2
About the User Guide ................................................................................................................... 2
Set Up Your Phone ............................................................................................................................... 3
Parts and Functions ...................................................................................................................... 3
Battery Use ................................................................................................................................... 5
Inserting the Battery .............................................................................................................. 5
Remove the Battery .............................................................................................................. 7
Charge the Battery ................................................................................................................ 8
Nano SIM Card ............................................................................................................................. 9
microSD Card.............................................................................................................................. 12
Insert microSD Card ........................................................................................................... 12
Unmount the microSD Card ................................................................................................ 14
Remove microSD Card ....................................................................................................... 14
Format microSD Card ......................................................................................................... 15
Turn Your Phone On and Off ...................................................................................................... 15
Use the Touchscreen .................................................................................................................. 16
Activation and Service ................................................................................................................ 20
Complete the Setup Screens ...................................................................................................... 20
Basic Operations ................................................................................................................................. 22
Basics .......................................................................................................................................... 22
Home Screen ...................................................................................................................... 22
Phone Settings Menu.......................................................................................................... 23
Portrait and Landscape Screen Orientation ....................................................................... 23
Capture Screenshots .......................................................................................................... 24
Applications ................................................................................................................................. 24
Preinstalled Apps ................................................................................................................ 25
Phone Number ............................................................................................................................ 26
Airplane Mode ............................................................................................................................. 26
Enter Text .................................................................................................................................... 27
Touchscreen Keyboards ..................................................................................................... 27
QWERTY Keyboard ............................................................................................................ 28
Phone Keyboard ................................................................................................................. 29
TOC ii
Tips for Editing Text ............................................................................................................ 30
Google Account .......................................................................................................................... 31
Create a Google Account ................................................................................................... 32
Create an Exchange Account ............................................................................................. 33
Sign into Your Google Account ........................................................................................... 33
Google Play Store ....................................................................................................................... 33
Find and Install an App ....................................................................................................... 34
Request a Refund for a Paid App ....................................................................................... 34
Update an App .................................................................................................................... 35
Uninstall an App .................................................................................................................. 35
Get Help with Google Play .................................................................................................. 36
Lock and Unlock Your Screen .................................................................................................... 36
Unlock Your Screen Using the Knock Code Feature ................................................................. 37
Update Your Phone .................................................................................................................... 37
Update Your Phone Software ............................................................................................. 38
Update Your Profile ............................................................................................................. 40
Update Your PRL ................................................................................................................ 40
Second Screen ........................................................................................................................... 40
Using the Device with the Main Screen is Off..................................................................... 40
Expandable Notifications .................................................................................................... 41
Direct Reply ........................................................................................................................ 42
Your Phone's Home Screen ................................................................................................................ 43
Home Screen Basics .................................................................................................................. 43
Home Screen Layout .......................................................................................................... 43
Extended Home Screens .................................................................................................... 44
Status Bar and Notification Panel ............................................................................................... 44
Status Bar ........................................................................................................................... 44
Notification Panel ................................................................................................................ 46
Customize the Home Screen ...................................................................................................... 47
Change the Wallpaper ........................................................................................................ 47
Add Widgets to the Home Screen ...................................................................................... 48
Add Folders to the Home Screen ....................................................................................... 48
Making Connections .................................................................................................................................... 49
Phone Calls and Voicemail ................................................................................................................. 50
Place and Answer Calls .............................................................................................................. 50
TOC iii
Call Using the Phone Dialer ................................................................................................ 50
Call Emergency Numbers ................................................................................................... 51
Answer Phone Calls ............................................................................................................ 52
In-Call Screen Layout and Operations................................................................................ 53
Place a Call from Contacts ................................................................................................. 54
Call from Call Logs .............................................................................................................. 54
Voicemail ..................................................................................................................................... 55
Voicemail Setup .................................................................................................................. 55
Visual Voicemail Setup ....................................................................................................... 55
Review Visual Voicemail ..................................................................................................... 56
Visual Voicemail Options .................................................................................................... 56
Configure Visual Voicemail Settings ................................................................................... 56
Optional Calling Services ............................................................................................................ 58
Caller ID Blocking ............................................................................................................... 58
Call Waiting ......................................................................................................................... 59
Conference Calling ............................................................................................................. 59
Call Forwarding ................................................................................................................... 59
Call Settings Menu ...................................................................................................................... 60
Contacts .............................................................................................................................................. 63
Add a Contact ............................................................................................................................. 63
View Contacts ............................................................................................................................. 64
Contacts Screen Layout .............................................................................................................. 65
Edit a Contact.............................................................................................................................. 66
Delete a Contact ......................................................................................................................... 66
Share a Contact .......................................................................................................................... 66
Import Contacts ........................................................................................................................... 67
Back Up Contacts ....................................................................................................................... 67
Messaging ........................................................................................................................................... 68
Text and Multimedia Messaging ................................................................................................. 68
Send a Text Message ......................................................................................................... 68
Send a Multimedia Message (MMS) ................................................................................... 69
Save and Resume a Draft Message ................................................................................... 69
New Messages Notification ................................................................................................ 70
Manage Message Conversations ....................................................................................... 70
Text and Multimedia Message Options .............................................................................. 71
TOC iv
Gmail ........................................................................................................................................... 72
Create and Send a Gmail Message .................................................................................... 73
Check Received Gmail Messages ...................................................................................... 73
Use Gmail Labels ................................................................................................................ 74
Archive Gmail Threads ....................................................................................................... 74
Mute Gmail Threads ........................................................................................................... 75
Delete Gmail Threads ......................................................................................................... 75
Search Gmail Messages ..................................................................................................... 75
Report Spam ....................................................................................................................... 75
Add Another Google (Gmail) Account ................................................................................ 76
Add Another Exchange Account ......................................................................................... 76
Switching between Gmail Accounts .................................................................................... 76
Gmail Settings ..................................................................................................................... 77
Internet and Social Networking ........................................................................................................... 78
Data Services General Information (4G LTE and 3G Networks) ................................................ 78
4G LTE ................................................................................................................................ 78
Data Connection Status and Indicators .............................................................................. 79
Chrome Browser ......................................................................................................................... 79
Use the Browser ................................................................................................................. 79
Add a Bookmark ................................................................................................................. 79
View Browser History .......................................................................................................... 80
Open New Browser Tabs .................................................................................................... 80
Browser Settings ................................................................................................................. 80
Facebook .................................................................................................................................... 81
Install the Facebook App on Your Phone ........................................................................... 81
Use Facebook ..................................................................................................................... 81
Twitter ......................................................................................................................................... 82
Install the Twitter App on Your Phone ................................................................................ 82
Tweet on Twitter ................................................................................................................. 82
Hangouts ..................................................................................................................................... 82
Connectivity ......................................................................................................................................... 84
Transfer Files between Your Phone and a Computer ................................................................ 84
Wi-Fi ............................................................................................................................................ 85
Turn Wi-Fi On and Connect to a Wireless Network ............................................................ 85
Configure Wi-Fi Settings ..................................................................................................... 86
TOC v
Disconnect Wi-Fi ................................................................................................................. 86
Wi-Fi Direct ......................................................................................................................... 86
Hotspot ........................................................................................................................................ 87
Tethering ..................................................................................................................................... 88
Bluetooth ..................................................................................................................................... 88
Bluetooth Information .......................................................................................................... 88
Enable the Bluetooth Feature ............................................................................................. 88
Pair Bluetooth Devices........................................................................................................ 89
Connect to a Paired Bluetooth Device ................................................................................ 89
Send Information Using Bluetooth ...................................................................................... 90
Receive Information via Bluetooth ...................................................................................... 91
Content Sharing .......................................................................................................................... 91
Sending or Receiving Files ................................................................................................. 91
Sending Files to a Computer .............................................................................................. 92
Viewing Content from Your Cloud ...................................................................................... 92
Apps and Entertainment .............................................................................................................................. 93
Camera and Video .............................................................................................................................. 94
Changing the Camera Mode ....................................................................................................... 94
Auto Camera Mode ..................................................................................................................... 94
Customizing the Camera Options ....................................................................................... 95
Various Camera Modes ...................................................................................................... 96
Burst Shot ........................................................................................................................... 99
Simple View ...................................................................................................................... 100
Take Pictures and Record Videos ............................................................................................ 100
Manual Camera Mode .............................................................................................................. 101
Customizing the Camera Options ..................................................................................... 102
Manual Video Mode .................................................................................................................. 103
Customizing the Camera Options ..................................................................................... 103
Other Useful Features in the Camera App ............................................................................... 104
Zoom Lever ....................................................................................................................... 104
AE/AF Lock ....................................................................................................................... 104
Focus Peaking .................................................................................................................. 105
Switching between Cameras .................................................................................................... 106
Switch between the Standard and Wide-Angle Camera .......................................................... 106
Zoom In or Out .................................................................................................................. 106
TOC vi
Selfie Shot ................................................................................................................................. 107
Gesture Shot ..................................................................................................................... 107
Auto Shot .......................................................................................................................... 107
Interval Shot ...................................................................................................................... 108
Gesture View .................................................................................................................... 108
Save as Flipped Image ..................................................................................................... 109
View Pictures and Videos Using Photos ................................................................................... 109
Edit Pictures .............................................................................................................................. 110
Share Pictures and Videos ....................................................................................................... 111
Send Pictures or Videos by Email .................................................................................... 111
Send a Picture or Video by Multimedia Message ............................................................. 111
Send Pictures or Videos Using Bluetooth ......................................................................... 112
Share Pictures or Videos via Additional Apps or Social Media ........................................ 112
Share Videos on YouTube ................................................................................................ 113
Productivity ........................................................................................................................................ 114
Navigation Apps ........................................................................................................................ 114
Google Maps ..................................................................................................................... 114
Scout ................................................................................................................................. 114
Google Search .......................................................................................................................... 115
Use Google Search ........................................................................................................... 115
Use Google Voice Search ................................................................................................ 116
Calculator .................................................................................................................................. 117
Clock ......................................................................................................................................... 117
Set Alarms ........................................................................................................................ 117
Additional Clock Features ................................................................................................. 118
Capture+ ................................................................................................................................... 119
QuickMemo+ ............................................................................................................................. 120
File Manager ............................................................................................................................. 120
HD Audio Recorder ................................................................................................................... 120
Recording Modes .............................................................................................................. 121
Studio Mode ...................................................................................................................... 121
Other Useful Features for Use of the HD Audio Recorder App ........................................ 122
Uninstalled Apps ....................................................................................................................... 122
LG Health .................................................................................................................................. 122
QuickRemote ............................................................................................................................ 123
TOC vii
Entertainment and Activities ............................................................................................................. 125
Google Play Music App ............................................................................................................. 125
Play Music with Google Play ............................................................................................ 125
Google Play Music Screen Layout .................................................................................... 126
Create Playlists in Google Play Music .............................................................................. 127
YouTube .................................................................................................................................... 128
View YouTube Videos....................................................................................................... 128
Post a Video to YouTube .................................................................................................. 128
Settings ..................................................................................................................................................... 129
Basic Settings ................................................................................................................................... 130
Networks Settings ............................................................................................................................. 131
Airplane Mode ........................................................................................................................... 131
Wi-Fi Settings ............................................................................................................................ 132
Bluetooth Settings ..................................................................................................................... 132
Mobile Data Settings ................................................................................................................. 132
Call Settings .............................................................................................................................. 132
Share & Connect ....................................................................................................................... 132
Tethering Settings ..................................................................................................................... 134
More Settings ............................................................................................................................ 135
Virtual Private Networks (VPN) ................................................................................................. 136
Prepare Your Phone for VPN Connection ........................................................................ 136
Set Up Secure Credential Storage ................................................................................... 136
Add a VPN Connection ..................................................................................................... 137
Connect to or Disconnect From a VPN............................................................................. 137
Sound Settings .................................................................................................................................. 138
Sound Profile............................................................................................................................. 139
Volume ...................................................................................................................................... 139
Ringtone .................................................................................................................................... 139
Ringtone ID ............................................................................................................................... 140
Vibration Strength ..................................................................................................................... 140
Sound with Vibration ................................................................................................................. 140
Vibrate Type .............................................................................................................................. 140
Do Not Disturb .......................................................................................................................... 141
Lock Screen .............................................................................................................................. 141
Apps .......................................................................................................................................... 141
TOC viii
Hi-Fi Quad DAC ........................................................................................................................ 141
More Settings ............................................................................................................................ 142
Display Settings ................................................................................................................................ 143
Second Screen ......................................................................................................................... 144
Home Screen ............................................................................................................................ 144
Lock Screen .............................................................................................................................. 145
Theme ....................................................................................................................................... 148
Home Touch Buttons ................................................................................................................ 148
Font Type .................................................................................................................................. 149
Font Size ................................................................................................................................... 149
Bold Text ................................................................................................................................... 149
Brightness ................................................................................................................................. 149
Comport View............................................................................................................................ 149
Auto-Rotate Screen .................................................................................................................. 150
Screen Timeout ......................................................................................................................... 150
More Settings ............................................................................................................................ 150
General Settings ............................................................................................................................... 152
Language & Keyboard .............................................................................................................. 153
Location ..................................................................................................................................... 154
Accounts & Sync ....................................................................................................................... 154
Cloud ......................................................................................................................................... 155
Accessibility............................................................................................................................... 155
Shortcut Keys ............................................................................................................................ 158
Google Services ........................................................................................................................ 158
Fingerprints & Security .............................................................................................................. 158
Smart Settings .......................................................................................................................... 159
Quick Cover Case ..................................................................................................................... 159
Date & Time .............................................................................................................................. 159
Smart Cleaning ......................................................................................................................... 159
Storage ...................................................................................................................................... 160
Battery & Power Saving ............................................................................................................ 160
Memory ..................................................................................................................................... 160
System Updates ........................................................................................................................ 160
Apps .......................................................................................................................................... 160
Tap & pay .................................................................................................................................. 161
TOC ix
Backup & Reset ........................................................................................................................ 161
About Phone ............................................................................................................................. 162
Getting Help .............................................................................................................................................. 164
For Assistance .................................................................................................................................. 165
Troubleshooting ........................................................................................................................ 165
Boost Account Information and Help ........................................................................................ 166
Manage Your Account ...................................................................................................... 166
Re-Boost ........................................................................................................................... 167
Anti-Theft Guide ........................................................................................................................ 168
Copyright Information ................................................................................................................ 168
Index .......................................................................................................................................................... 170
1
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.
Introduction 2
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new LG V20. The following topics explain how best to use this guide to get
the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping the
Home key . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
Set Up Your Phone 3
Set Up Your Phone
The following topics give you all the information you need to set up your phone and wireless service for
the first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Part
Description
Proximity/Ambient light
sensor
Senses proximity towards other objects (such as your head) so
that touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective
film, pouch, or a protective case not authorized by LG.
Front camera lens
Allows you to take pictures and video of yourself. Also lets you
participate in video chats.
Touchscreen
Displays all the information needed to operate your phone, such
as the applications, call status, the Contacts list, the date and time,
and the signal and battery strength.
Set Up Your Phone 4
Back Key
Returns to the previous screen. It also closes pop-up display items
such as menus and dialog boxes.
Microphone
Transmits your voice for phone calls or records your voice or
ambient sounds for voice recordings and videos.
Home Key
Returns to the home screen. If you're already viewing one of
extension canvases, it opens the central home screen. Touch and
hold to access Google Now.
Overview Key
Allows you to access recently-used apps.
Second screen
Lets you open apps and see urgent info without searching for it on
the main screen.
Earpiece
Lets you hear the caller and automated prompts.
Rear camera lens (Standard)
Lets you take pictures and record videos.
Rear camera lens (Wide-
angle)
Lets you take pictures and record videos with a wider range than
your actual field of vision.
Flash
Helps you take pictures and video in dim lighting.
Power/Lock Button, Finger
Print Sensor
Locks the screen. Press and hold to open the phone options menu
for the following options: Power off, Power off and restart, and
Turn on/off Airplane mode.
Speaker
Lets you hear the different ringers and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
Charger/Accessory Port
Allows you to connect the phone charger or an optional USB
cable.
3.5mm Headset Jack
Allows you to plug in a headset for convenient, hands-free
conversations.
Volume Buttons
Allows you to adjust the ringer and media volumes, or to adjust the
in-call volume during a call.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Set Up Your Phone 5
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings
may become lost or changed, or battery may become unusable. Charge once every six months
before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.
Inserting the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Press the back cover release key located at the bottom side of the device.
Set Up Your Phone 6
2. Grab the back cover and remove it from the device.
3. Align the battery with the battery contacts and insert it in place . Then to install the back
cover, align it over the back of the phone.
4. First press down on the area labeled in the image below. Then press down on until the
back cover is tightly fastened.
Set Up Your Phone 7
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Press the back cover release key located at the bottom side of the device.
2. Grab the back cover and remove it from the device.
3. Remove the battery.
Gently lift upward as shown.
Set Up Your Phone 8
Charge the Battery
Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 27.0 hours of continuous digital talk time.
You can charge your phone’s battery using either the included AC adapter or via a USB connection with
your computer.
Charge Using the AC Adapter
1. Plug the USB connector into the charger/accessory port at the bottom of your phone.
2. Plug the AC adapter into an electrical outlet.
3. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone and
the AC adapter.
Note: Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption by the charger.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB connector into the charger/accessory port at the bottom of your
phone.
Set Up Your Phone 9
2. Insert the large end of the micro USB cable into an external USB port on your computer.
3. After charging, remove the micro USB cable from both the phone and the computer.
Nano SIM Card
The Nano SIM card is an IC (Integrated Circuit) card containing the phone number and other customer
information.
Handling the Nano SIM Card
Keep the following in mind when handling a Nano SIM card.
● Customer is responsible for any damage caused by inserting Nano SIM card in another-brand IC
card reader, etc. Boost Mobile is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. Doing so may damage the Nano SIM card.
● See instructions included with the Nano SIM card for handling.
● The Nano SIM card is the property of Boost Mobile.
● The Nano SIM card is replaceable (at cost) in case of loss/damage.
● Return the Nano SIM card to Boost Mobile when cancelling your subscription.
● Returned Nano SIM cards are recycled for environmental purposes.
● Note that Nano SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on the Nano SIM
card. Boost Mobile is not responsible for damages from stored information that is lost.
Set Up Your Phone 10
● Always follow emergency procedures to suspend service if your Nano SIM card or your phone
(with the Nano SIM card inserted) is lost/stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing a Nano SIM card.
Insert Nano SIM Card
Follow these instructions to insert a Nano SIM card. Remember to power off your phone before inserting
a Nano SIM card.
1. Press the back cover release key located at the bottom side of the device.
2. Grab the back cover and remove it from the device.
Set Up Your Phone 11
3. Insert the Nano SIM card.
Gently insert with the gold IC chip facing downward.
4. Align the battery with the battery contacts and insert it in place . Then to install the back
cover, align it over the back of the phone.
Set Up Your Phone 12
5. First press down on the area labeled in the image below. Then press down on until the
back cover is tightly fastened.
Note: Always use a Nano-SIM card supplied by your service provider.
microSD Card
Your phone supports the use of an optional microSD card (not included) to expand its storage capacity.
Some cards may not operate properly with your phone.
microSD card Cautions
Data: Information stored on the microSD card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data. Boost Mobile is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Handling microSD card: Use/store microSD cards away from the reach of infants. They may cause
choking if swallowed.
Insert microSD Card
Follow these steps to insert an optional microSD card (not included). Make sure to turn off your phone
before inserting or removing a microSD card.
Set Up Your Phone 13
1. Press the back cover release key located at the bottom side of the device.
2. Grab the back cover and remove it from the device.
3. Insert the microSD card.
Set Up Your Phone 14
Gently insert the microSD card all the way without bending and with the terminals facing
down.
This slot is exclusively meant for MicroSD cards.
4. Align the battery with the battery contacts and insert it in place . Then to install the back
cover, align it over the back of the phone.
5. First press down on the area labeled in the image below. Then press down on until the
back cover is tightly fastened.
Unmount the microSD Card
Always unmount the microSD card before removing it from your phone.
1. Tap > Tools > Settings > General tab.
2. Tap Storage.
3. Tap .
Remove microSD Card
Follow these instructions to remove a microSD card. Always turn off the phone before inserting or
removing a microSD card.
Set Up Your Phone 15
1. Tap > Tools > Settings > General tab.
2. Tap Storage.
3. Tap .
4. Remove the back cover.
5. Slide the microSD card out of the slot to remove it.
6. Attach the back cover.
Format microSD Card
When you insert a microSD card for the first time, it is recommended that you format it on your phone.
1. Tap > Tools > Settings > General tab.
2. Tap Storage.
3. Tap SD card.
4. Tap > Storage settings.
5. Tap Format > FORMAT.
All data on the microSD card is erased, and the card is formatted for use on your phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock Button.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Select Screen Lock for information about using the
screen lock.
The first time you turn the phone on, you will see the setup screens. See Complete the Setup
Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock Button to open the phone options menu.
2. Tap Power off to turn the phone off.
3. Tap POWER OFF to confirm.
Set Up Your Phone 16
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Tip: The KnockON feature allows you to double-tap the screen to easily turn it on or off.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen, such as application and
settings icons, or press onscreen buttons by simply tapping or touching them with your finger.
Set Up Your Phone 17
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Set Up Your Phone 18
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Set Up Your Phone 19
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.
Note: The Auto-rotate switch needs to be selected for the screen orientation to automatically change. Tap
> Tools > Settings > Display tab > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the Notifications Window. Drag the status bar
down and tap Rotation to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Set Up Your Phone 20
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s
serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com and click Activate.
2. Choose an activation option and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the bottom panel of
the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other
phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to
activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to
turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn
on the new device and the programming information will be pushed to your device automatically.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see an Accessibility message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. On the configuration screen, touch NEXT to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Language Selection: Select a desired language.
Set internet connection: If prompted, follow the prompts to sign in to an available Wi-Fi
network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more
details.
Google Account: Sign in or set up a Google Account.
Set Up Your Phone 21
Name: Add your name to personalize some apps.
Add your fingerprint: Prevent others from using this phone without your permission by
activating device protection features.
Google services: Read all of the information for the available Google Services and, if you
agree, tap NEXT. Otherwise, uncheck the options and tap NEXT.
• Help apps find your location: Helps apps determine location. This means sending
anonymous location to Google, even when no apps are running. Tap Learn more for
additional information.
• Improve location accuracy: Allows apps and services to scan for Wi-Fi networks even
when Wi-Fi is off.
• Help improve your Android experience: Allows your device to send diagnostic and
usage data to Google automatically. Tap Learn more for additional information.
Legal documents: Read all of the information about legal documents.
• EULA (End-User License Agreement): Read the End-User License Agreement and tap
the I agree check box if you agree to the terms.
• Low power location estimation: Read the Low power location estimation information
and tap the I agree check box if you agree to the terms.
3. Tap Done. Your setup is now complete. Follow the onscreen instructions to learn about basic
touch menu navigation, view tutorials, or just get started.
Basic Operations 22
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen
Most of your phone’s operations originate from the home screen.
■ From any screen, tap the Home key to display the home screen.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Menu Operations
You can display options menus using the menu key, any app-specific menu icon, or by tapping and
holding a screen area, depending on your current app.
■ Tap to view available settings and options.
Recent Applications
You can display a list of recently used applications using the Overview key.
Basic Operations 23
■ Tap Overview to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ Tap > Tools > Settings .
– or –
Drag the status bar down and tap > Settings .
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Rotation / to turn the option on or off.
You may need to scroll left or right to see the Screen rotation option.
Note: You can also set the rotation option from the main settings menu. Tap > Tools > Settings
> Display tab > Auto-rotate screen.
Basic Operations 24
Capture Screenshots
You can use your phone’s power and volume buttons to capture screenshots.
■ Press and hold the Power/Lock Button and Volume Down Button at the same time to capture
a screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. Tap > Photos .
Applications
All installed apps can be accessed and launched from the home screen.
1. Tap .
2. Tap an app icon to launch the corresponding application.
Basic Operations 25
The application opens.
Preinstalled Apps
The following table outlines the primary apps that have been preinstalled on your phone.
App
Function/Service
Google
Access Google applications.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet.
Contacts
Displays the Contacts that can be synchronized with your phone from
either your Google or Outlook account. Contacts can only be synched
to a managed account.
Emergency Alert
Provides access to your emergency messages and it's settings.
Management
Access power and storage space management apps.
Messages
Provides access to your text and multimedia messages.
Phone
Access the dial pad to make calls.
Photos
Displays a gallery of camera images and videos saved on your phone.
Play Store
Browse, search for, and download applications from the Google Play
Store app.
Quick Help
Allows you to get help information about different features.
Uninstalled apps
Reinstall apps that have been uninstalled in the past 24 hours.
Tools
Access the File Manager, Weather, Calculator, Voice Recorder,
Downloads applications, and more.
Basic Operations 26
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. Tap > Tools > Settings > General tab.
2. Tap About phone.
3. Tap Status.
You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that don’t require a signal or data.
To turn on airplane mode:
1. Press and hold the Power/Lock Button to display the phone options menu.
2. Tap Turn on Airplane mode > TURN ON.
Your phone is now in airplane mode. You will see the airplane mode icon in the status bar.
Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and tap
Airplane mode > TURN ON.
To turn off airplane mode:
1. Press and hold the Power/Lock Button to display the phone options menu.
2. Tap Turn off Airplane mode.
Your phone’s wireless connection features are now restored.
Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and tap
Airplane mode .
Basic Operations 27
Enter Text
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
Touchscreen Keyboards
Your phone offers you a choice of touchscreen keyboards for entering text. The keyboard appears
automatically onscreen when you tap a text entry field, and they can be used in either portrait or
landscape mode.
The methods available include:
● Google Keyboard allows you to use a traditional QWERTY setup to enter text. Additional options
expand your ability to enter text faster and more accurately.
● Google voice typing allows to use Google voice recognition to convert speech to text.
● LG Keyboard allows you to use a LG keyboard to enter text.
Note: Keyboard layouts and options may change depending on where you’re using them. For example, if
you’re entering text to do a Web search, a search icon may be available instead of an enter key.
To change the keyboard:
1. From any screen where you can enter text, tap the input field to reveal the keyboard.
2. Drag the Status Bar down and tap Change keyboard.
Basic Operations 28
QWERTY Keyboard
You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when
you tap an available text entry field.
Basic Operations 29
Phone Keyboard
When T9 is off, to enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap once for "a", twice for "b", or three times for "c".
Basic Operations 30
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
– or –
To select all the text, tap > SELECT ALL in the context menu.
To cancel the selection, simply tap unselected text or empty area.
3. Tap CUT or COPY in the context menu.
4. Place the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap PASTE. The text that you pasted also remains in the
phone's memory (temporarily), so you can paste that same text in another location.
Move Cursor Using the Space Bar
Touch and hold the space bar and slide your finger to the left or right to move the cursor.
Basic Operations 31
To change the keyboard height:
1. While the keyboard is open, tap > Keyboard height and layout > Keyboard height.
2. Drag the blue bar to adjust the keyboard height.
To change the bottom row keys:
1. Tap > Tools > Settings > General tab > Language & keyboard > LG Keyboard >
Keyboard height and layout > QWERTY keyboard layout.
2. Drag to add or delete keys or change the order. To change to another character on the visible key,
tap the key and choose the desired character that you want displayed.
Note: This function does not support some languages.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Basic Operations 32
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
You must create and/or sign into a Google Account to use Gmail, Google Hangouts
TM
, Google
Calendar
TM
, and other Google Apps. Signing into a Google Account is also necessary to download
applications from the Google Play Store app to sync your data (if applicable) with the Google servers, and
to take advantage of any other available Google services on your phone.
If you don’t have a Google Account, you will be prompted to create one. If you have an enterprise account
through your company or other organization, your IT department may have special instructions on how to
sign into that account.
Create a Google Account Online
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, tap or click Sign in > Create an account.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the new
email to both confirm and activate your new account.
Create a Google Account Using Your Phone
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.
2. Tap Google and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap NEXT to proceed between steps, which may
include:
Enter your First name and Last name.
Enter a desired Username.
Enter and reenter a password.
On the Finish account screen, select your Web history and additional Google Play options.
Enter the letters from the Authenticating screen.
After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.
4. Tap Finish setup.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Basic Operations 33
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
Create an Exchange Account
If you synchronize your phone with your Exchange account, you can read, manage, and send email in the
same easy way as with a Gmail Account.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT >
Exchange.
2. Enter the EMAIL ADDRESS and tap NEXT.
3. Enter the PASSWORD and then tap Sign in.
4. Follow the onscreen prompts to configure options for the account.
5. Enter an account name and a display name and tap NEXT to complete setup.
Your corporate email account is set up and you will begin receiving email for the account.
Sign into Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.
2. Enter a Google Account and tap NEXT.
Note: If you do not already have a Google Account, tap Or create a new account and follow the on-
screen prompts to create your new account.
3. Enter your Password and tap NEXT.
4. Select if you want to back up your phone's apps, app data, settings, and Wi-Fi passwords and tap
NEXT.
5. Checkmark the entries you want to set up payment info (if necessary) and tap NEXT.
Your phone then communicates with the Google servers to confirm your information.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
Basic Operations 34
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Chrome Browser and Sign into Your
Google Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses,
etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. Tap > Play Store .
2. Browse for an application. Once you have decided on one, tap it to view its details.
3. Read the application descriptions and comments.
4. Tap INSTALL (for free applications) or the price button (for paid applications).
Warning: Use caution with applications which request access to any personal data, functions, or
significant amounts of data usage times.
5. Check the progress of the current download by opening the Notifications Panel.
6. You will be notified when the item is downloaded and installed on your phone.
7. On the Play Store screen, tap > My apps & games, tap the installed application in the list,
and then tap OPEN.
Purchasing Applications
Purchase apps at your own risk. Boost Mobile is not responsible for any harm to you or third parties
resulting from the use of purchased applications.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
Basic Operations 35
1. Tap > Play Store .
2. Tap > My apps & games.
3. Tap the app to uninstall for a refund.
The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm.
Your app is uninstalled and the charge is canceled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play Store app.
Update an App Directly
1. Tap > Play Store .
2. Tap > My apps & games.
3. Tap the app you want to update, and then tap UPDATE > CONTINUE.
The app update is downloaded and installed.
Set Automatic App Updates
1. Tap > Play Store .
2. Tap > Settings.
3. Tap Auto-update apps and select an option.
The app is set to update automatically whenever an update becomes available (depending on
your settings).
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Tap > Play Store .
2. Tap > My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.
The app is uninstalled and removed from your phone.
Basic Operations 36
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
1. Tap > Play Store .
2. Tap > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock Button
again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Button.
The lock screen appears.
2. Swipe your finger across the screen to unlock it.
Basic Operations 37
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Select Screen Lock.
Unlock Your Screen Using the Knock Code
Feature
The Knock Code feature allows you to create your own unlock code using a combination of knocks (or
taps) on the screen.
To activate the Knock Code feature:
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap Select screen lock > Knock Code.
4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code.
To unlock the phone using Knock Code:
■ While the screen is off, tap the same sequence you established anywhere on the screen. The
home screen will be accessed directly.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > General tab > System updates menu.
Basic Operations 38
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap > Tools > Settings > General tab > Accounts & sync.
2. Tap the Auto-sync data option to enable the feature.
If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize
whenever a change is made.
If the Auto-sync option is off, tap the sync icon within the account field to reveal the account’s
synchronization settings screen.
3. Select an account and then tap > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. Tap > Tools > Settings > General tab > Accounts & sync > Exchange.
2. Select an account and then tap > Sync now to sync your Exchange account information.
Toggle the onscreen buttons to manually synchronize the desired parameters (Contacts or
Calendar).
To back up stored text messages:
1. Tap > Messages .
2. Select the text message from the list to view the message thread.
Basic Operations 39
3. Touch and hold on a portion of the text message from the string.
The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.
4. Tap .
5. Enter your phone number and tap .
To restore your Google apps following the update:
1. Tap > Play Store .
2. Tap > My apps & games > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the onscreen instructions.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
As an added precaution, to preserve any data on your microSD card, please unmount it from your phone
prior to starting the update process. Tap > Tools > Settings > General tab > Storage > .
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. Tap > Tools > Settings > General tab > System updates.
2. Tap Update LG software > CHECK FOR UPDATE.
Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon in notifications.
2. Pull down the status bar.
3. Tap to open the System Updates screen.
4. Tap Download and follow the onscreen instructions.
5. Tap Restart and install to complete the process.
Basic Operations 40
Confirm Your Current Phone Software
1. Tap > Tools > Settings > General tab > About phone.
2. Tap Software info.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your phone.
1. Tap > Tools > Settings > General tab > System updates > Update profile.
2. Follow the onscreen instructions.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. Tap > Tools > Settings > General tab > System updates > Update PRL.
2. Follow the onscreen instructions.
The phone will download and install the PRL update and you will see a confirmation when
complete.
Second Screen
Second screen lets you open apps and see urgent info without searching for it on the main screen.
Customize the screen with apps and info you need.
You can set it to be enabled when the screen is on and off.
Using the Device with the Main Screen is Off
You can view the current time, date or notifications without turning on the device, and launch functions
such as Quick Tools, music player and more.
1. Tap > Tools > Settings > Display tab > Second screen > Show when main screen
off.
Basic Operations 41
2. Configure the options as desired.
Expandable Notifications
When a notification comes in, tap the expandable view icon on the right to view the notification.
Basic Operations 42
Direct Reply
When you receive a message, you can reply to the recipient from the Second screen without closing the
current app.
When the notification comes in on the Second screen, tap the arrow icon on the right, tap REPLY, then
reply to the recipient.
Your Phone's Home Screen 43
Your Phone's Home Screen
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notifications window.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item
Description
Notifications
Displays your current notifications.
Phone App
Tap to open the dial pad. Also provides additional tabs to access
Call logs, Contacts, and Groups.
Back Key
Tap to return to the previous screen.
Home Key
Tap to display the main home screen.
Overview Key
Tap to access a list of your most recently-used apps.
Your Phone's Home Screen 44
Application Icons
Tap an icon (application, folder, etc.) to open and use it.
Status Bar
Shows device status information including the time, signal
strength, battery status, and notification icons.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens which provide more
space for adding icons, widgets, and more. Swipe across the screen to move from the main screen to an
extended screen. The small circles above the primary shortcuts let you know your current screen position.
■ Tap the Home Key to display the main home screen.
To go directly to a particular screen:
● Swipe left and right to access additional home screen panels.
● Tap the location dots near the bottom of the home screen to move to the selected panel.
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the quick settings menu,
pull down the status bar from the top of the screen.
Status Bar Layout
Main Status Icons
Icon
Status
Bluetooth
®
active
GPS active
Wi-Fi
®
active
NFC Activated
Your Phone's Home Screen 45
Downloading
Vibrate
Network (full signal)
Network (roaming)
4G LTE data service
3G (data service)
Airplane mode
Sync active
Alarm set
Battery (charging)
Battery (full charge)
Main Notification Icons
Icon
Notification
Missed call
New voicemail
New Gmail
New text or MMS message
New Hangout message
Event
Your Phone's Home Screen 46
USB connection
Warning
Update available
Downloading
Update successful
Keyboard active
More notifications available (pull down to view)
Note: Additional notification icons may appear. All notifications may be accessed through the notification
panel.
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the quick settings menu, and more.
Open the Notification Panel
■ Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back to close the notification panel.
Your Phone's Home Screen 47
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
● Deleting Widgets: From home, touch and hold an item and then drag it to Remove .
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Widgets, Theme, Home screen settings, and
Uninstalled apps.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. Tap > Tools > Settings > Display tab > Home screen/Lock screen > Wallpaper.
2. Tap an option to select the wallpaper.
Home screen to set the background wallpaper for your home screen. Select from Wallpaper
gallery, Live wallpapers, Photos, and Mobile ID.
Lock screen to set the wallpaper for your phone’s lock screen. Select from Wallpaper
gallery, Gallery, and Signature Wallpaper.
3. Select a wallpaper and tap APPLY or SET WALLPAPER.
Your Phone's Home Screen 48
The wallpaper is set.
Note: If you select Photos, you will need to select an album and a picture. Once selected, use the crop
tool to resize and position the image and then tap OK.
Note: If you select Live Wallpapers, before you tap APPLY, you can tap SETTINGS to select custom
animation settings, etc., for the live wallpaper.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the Widget works like an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Facebook
®
status windows, Gmail and
email accounts, and many others.
1. Tap , touch and hold an empty space, and then tap Widgets.
The widget list opens.
2. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. Tap , touch and hold a shortcut you want to place in a folder and drag it over another icon you
want to place in the folder. Then release it.
A new folder is created.
2. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. Tap , tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap OK.
49
Making Connections
The following set of topics will cover your phone’s ability to help you make connections, from phone calls
and maintaining contacts, to text messages, email, Internet, and international services.
Phone Calls and Voicemail 50
Phone Calls and Voicemail
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume Buttons during the call.
Troubleshooting
Issue: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location.
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Issue: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most "traditional" way to place a call is by using the phone's dialer screen.
Phone Calls and Voicemail 51
1. Tap > Phone > Dial tab.
2. Enter a phone number using the on-screen dialpad and tap .
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
You can open other applications during a call. The icon will appear in the status bar while
the call is underway.
Press the Volume Up/Down Buttons to adjust the call volume.
Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone,
and for other options, as described in In-Call Screen Layout and Operations.
3. Tap to end the call.
Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate the
call entry and tap .
You can also make calls from your Contacts list and from the Call logs.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, tap Emergency call.
2. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Phone Calls and Voicemail 52
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. Tap > Phone > Dial tab.
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in People, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
1. When a call arrives, drag in any direction to answer it.
2. To end the call, tap .
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
■ Press the Volume Down Button.
Reject an Incoming Call
■ When a call arrives, drag in any direction to reject it.
Phone Calls and Voicemail 53
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Decline with message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
> Call settings > Call blocking & Decline with message > Decline with message and
edit or create the reject messages.
In-Call Screen Layout and Operations
While you’re on a call, you will see a number of onscreen options. Tap an option to select it.
In-Call Screen Layout
Tap options to activate them during a call.
● Add call to initiate a 3-way call.
● End to end the current call.
● Dialpad to display the dialpad to enter additional numbers, for example, an extension or access
code.
For example: When you call your bank‘s 800 number, use your dialpad to enter your account
number and PIN.
Phone Calls and Voicemail 54
● Speaker to route the phone’s audio through the speaker (On) or through the earpiece (Off).
Activate the speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the volume buttons.)
Deactivate the speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
● Mute to mute the microphone during an active call. Tap again to unmute the microphone.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the
phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off).
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call
icon ( ).
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap
it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker and shows ( ).
● Tap during a call to display a list of additional in-call features:
Contacts: Display your contacts list.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Tap > Phone to display the phone app.
2. Tap the Contacts tab to display the Contacts list.
3. Tap a contact.
4. Tap Call next to the number you want to call.
5. To end the call, tap .
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Tap > Phone to display the phone app.
Phone Calls and Voicemail 55
2. Tap the Call logs tab to display the Call logs list.
3. Tap an entry to display the call details.
4. Tap Call to place a call.
5. To end the call, tap .
Voicemail
The following topics describe how to set up and use your phone's voicemail and visual voicemail features.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
1. Tap > Phone > Dial tab.
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail passcode – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Visual Voicemail Setup
This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to
set up Visual Voicemail on your phone.
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Phone Calls and Voicemail 56
Note: To set up your traditional voicemail box, see Voicemail.
1. Tap > Voicemail .
You’ll see a Welcome to Visual Voicemail screen.
2. Scroll through the introduction screens to view a brief explanation of visual voicemail services.
3. At the end of the welcome screens, you'll come to a Personalize your voicemail prompt.
4. Tap PERSONALIZE and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
Important: Voicemail passcode – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap > Voicemail .
You will see the voicemail inbox.
2. Tap a message to review it.
Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging,
and other options. For an explanation of all your options, tap Menu > Help > Visual Voicemail Menu.
Visual Voicemail Options
Use the following options to access and configure your Visual Voicemail options.
1. Tap > Voicemail .
2. From this initial screen, you can:
Tap to view the voicemail messages in other folder: Inbox, Sent, Archive, and Trash.
Tap to access New Voice SMS, New Avatar message, Search, Upgrade to Premium,
Store, Help, and Settings.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
Phone Calls and Voicemail 57
1. Tap > Voicemail .
2. Tap > Settings and select from the following:
Avatar
• Disable Avatar to disable Avatar compose features and content store.
• Avatar Facebook ad signature to enable avatar advertising signature when posting on
Facebook.
• SMS delivery to allow sending SMS message to recipients who do not have Avatar
capability.
Display
• Themes to change the theme for the visual voicemail app.
• Display name to enter a name to identify yourself to people when replying or forwarding
messages.
Help/Info to see help information about visual voicemail.
Preferences
• Manage subscription to subscribe and unsubscribe from the visual voicemail premium
monthly subscription service. This may take a minute.
• Auto forward to email to send a copy of new messages to an email address of your
choice.
• Personalize voicemail to change your voicemail greeting for incoming calls and update
password.
• Transcription language to choose the transcription language (if available).
• Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.
• Transcriptions displayed to transcribe Voicemails from voice to text.
• Enable/Disable Free Trials to opt in or out of future free trials.
• SMS delivery of voice message to allow voice message delivery via SMS to recipients
who do not always have VoiceSMS capability.
Sound
• Notifications to determine how you are notified of new voicemails. Set the notification
sound and vibrate option.
• Speakerphone to automatically turn the speaker on or off.
Phone Calls and Voicemail 58
Updates to search for an upgrade to your Visual message software.
About Voicemail to view build information about the current visual voicemail application.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. Tap > Voicemail .
2. Tap > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
1. Tap > Voicemail .
2. Tap > Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.
Optional Calling Services
The following topics outline additional voice-related services available with your phone, including call
services and more.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. Tap > Phone > Dial tab.
2. Tap .
3. Enter a phone number.
4. Tap .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Customer Service.
Phone Calls and Voicemail 59
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
■ Swipe in any direction. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap calls.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you
end the call.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the dial pad screen, enter a number and tap (or place a call from Log or Contacts).
2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Logs or Contacts).
This puts the first caller on hold and dials the second number.
3. When you’re connected to the second party, tap Merge calls. Your conference call is now in
session.
4. To end the three-way call, tap .
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Tap > Phone > Dial tab.
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
Phone Calls and Voicemail 60
4. Tap .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. Tap > Phone > Dial tab.
2. Tap .
3. Tap .
You will hear a tone to confirm the deactivation.
Call Settings Menu
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.
Call Settings Overview
Use the Call Settings menu to adjust the following settings:
Setting
Description
Voicemail
You can configure your voicemail settings. For details on Voicemail
settings, see Configure Visual Voicemail Settings.
Decline with message
under Call blocking & Decline
with message
You can send out a simple text message when you want to ignore an
incoming call and respond to the caller with a text instead. You can add
or edit quick messages.
Blocked numbers
under Call blocking & Decline
with message
You can set call rejections and manage the reject list.
Digit filter
under Call blocking & Decline
with message
Block calls based on the starting or ending digits in their number.
Private numbers
under Call blocking & Decline
with message
You can set call rejections from a private number.
End calls with the Power key
under Answer and end calls
You can set the phone to end calls with the Power/Lock Button.
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Auto answer
under Answer and end calls
Allows you to set the time before a connected hands-free device
automatically answers an incoming call.
Voice clarity
You can set the phone to enhance voice clarity in noisy environments
so you can hear more clearly.
Show voice calls while in an
app
under More
Activate to display the incoming call pop-up when using an application.
Smart dialing
under More
Activate to make a call to the U.S. from abroad without entering the
national code. Touch and hold or tap the contact.
Answer an incoming call
under More > Gestures
During an incoming call, bring the phone to your ear to answer the call.
Silence incoming calls
under More > Gestures
You can set the phone to silence incoming calls by just flipping the
phone.
Save unknown numbers
under More
You can set the phone to save the phone numbers not saved in
Contacts yet.
Proximity Sensor
under More
When receiving and making calls, this sensor automatically turns the
backlight off and locks the touch keypad by sensing when the phone is
near your ear. This extends battery life and prevents the touch keypad
from activating unintentionally during calls.
TTY mode
under More
A TTY (also known as a TDD or Text Telephone) is a
telecommunications phone that allows people who are deaf, hard of
hearing, or who have speech or language disabilities, to communicate
by telephone. Your phone is compatible with select TTY phones.
Please check with the manufacturer of your TTY phone to ensure that it
is compatible with digital cell phones. Your phone and TTY phone will
connect via a special cable that plugs into your phone's headset jack. If
this cable was not provided with your TTY phone, contact your TTY
phone manufacturer to purchase the connector cable.
Hearing aids
under More
Tap to turn on hearing aid compatibility.
Use the Call Settings Menu
1. Tap > Phone .
The phone app opens.
2. Tap > Call settings.
Phone Calls and Voicemail 62
The call settings menu appears.
3. Configure your options.
Tap a menu item to display its options.
Select your options and follow the prompts to set them.
Your call settings options are set.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect
using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. Tap > Phone > Dial tab.
2. Tap > Call settings > More > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Tap TTY Off to turn TTY mode off.
Your phone’s TTY mode is set.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
Warning: 9-1-1 Emergency Calling – It is recommended that TTY users make emergency calls by other
means, including Telecommunications Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering
points (PSAPs), rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of
the FCC, and the wireless industry and the PSAP community are currently working to resolve this.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your friends from
compatible social networking applications.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or
left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. Boost
Mobile is not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts on your phone and synchronize them with the contacts in your Google Account,
Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts to create a single entry. You
can also manage that process manually.
1. Tap > Contacts .
2. Tap to add a contact.
3. Tap a destination type, Phone contact or Google (if available).
4. Tap to select a picture to display next to the name in your list of contacts and in the Caller ID.
5. Tap the Name field and enter a name for your contact.
6. Tap the Phone field and enter a phone number.
7. Enter any additional information you may want to save and when you're finished tap SAVE.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
Contacts 64
1. Tap > Phone .
2. Enter a phone number.
3. To add the number to an existing contact, tap Update contact. To add a new contact, tap Create
contact.
For an existing contact, tap the contact name and select a number type for the new number.
For a new contact, enter the name and any additional information.
4. Tap SAVE.
The contact is added.
View Contacts
View a contact’s details by displaying a contact entry.
1. Tap > Contacts .
Contacts 65
2. Tap a contact to view its details.
Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.
Item
Description
Contacts tab
Show all contacts.
Search
Search contacts.
Image
Tap to show a thumbnail of the contact entry. Tap an icon to place a call, send a
message, etc.
Contact
Tap to show a contact’s details.
Contacts 66
Index
Browse contacts by letter.
Add new
Add a new contact.
Groups tab
Show contact groups.
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. Tap > Contacts .
2. Tap the contact to view its details.
3. Tap Edit .
4. Tap any field you want to change or add.
5. Add or edit the information, and then tap SAVE.
Note: To select a type (label) for a phone number, email address, or postal address (such as Home, Work,
etc.), tap the type to the right of the field.
Note: To add more phone numbers, email addresses, etc., tap in each section.
Delete a Contact
You can delete a contact from the contacts details page.
1. Tap > Contacts .
2. Tap a contact to view its details.
3. Tap .
4. Tap DELETE.
Tip: You can also touch and hold the contact from the contact list and then tap Delete contact >
DELETE.
Share a Contact
You can share contacts with others by sending as vCard files.
1. Tap > Contacts .
2. Tap > Share.
Contacts 67
3. Tap the contacts you want to share, then tap SHARE.
4. Choose the method for sending.
Import Contacts
You can import contacts from your internal storage directly to your Contacts application.
1. Copy the vCard files to your phone from your computer.
2. Tap > Contacts .
3. Tap > Manage contacts > Import.
4. Select where to import from and save to, then tap OK.
5. Tap the files you wish to import and tap IMPORT and IMPORT to confirm.
Back Up Contacts
You can back up and export all of the contacts on your phone, as vCard files. You can then copy this file
to a computer or another phone that is compatible with this format, such as an address book application.
1. Tap > Contacts .
2. Tap > Manage contacts > Back up.
3. Select a storage location and then tap OK.
4. Tap the contacts you want to export, then tap BACK UP and BACK UP to confirm.
5. Enter a file name and tap OK.
Messaging 68
Messaging
With wireless service and your phone’s messaging capabilities, you have the opportunity to share
information through many different channels and accounts, including Gmail (Google), personal and
corporate email, text and multimedia messaging.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless
phone and other messaging-ready phones. When you receive a new message, you will be notified by
your phone. Messaging is available via the Messaging application in your Applications screen. The icon
appears status bar when a new text message is received.
Note: See your service plan for applicable charges for text messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. Tap > Messages .
2. Tap .
3. Tap the To field and enter a contact's information, see example below, using the on-screen
keyboard.
Contacts: As you enter either a name, phone number, or email address, you will see a match
if the information matches a current contact’s entry information. When you see a match, tap
the associated name to complete the addressing.
Mobile: You can enter a wireless phone number directly.
Email: You can enter an email address directly.
4. Tap a matching entry from the on-screen dropdown list. This list is populated by matches found
from your contact list.
5. Tap the text field and enter your message.
To enter a smiley from the menu options, tap . Make a selection from the list to insert it
into your current message.
To enter emojis, tap , then tap , and select a category at the bottom of the keyboard.
6. Review your message and tap .
Messaging 69
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
the contents such as images, videos, etc.
Note: See your service plan for applicable charges for multimedia messaging.
Compose Multimedia Messages
1. Tap > Messages .
2. Tap .
3. Tap the To field and enter the recipient’s name, phone number, or email information.
4. Tap the text field and enter your message.
5. Tap .
6. Select a multimedia attachment type:
: Select an animation you wish to send with the outgoing message.
: Opens the Photos app. Use the on-screen navigation to select the picture or the video
you wish to send with the outgoing message.
: Tap to take a picture or tap to record a video to send with the outgoing message.
: Touch and hold to record voice or sound to send with the outgoing message.
: Attach you location information.
Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap next to the
attachment.
7. When you are finished creating your new MMS message, tap .
Save and Resume a Draft Message
While composing a text or multimedia message, tap to automatically save your message as a draft.
To resume composing the message:
1. On the screen with all message threads, tap the message.
2. When you finish editing the message, tap to send it.
Messaging 70
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message. To change the notification
for new text and multimedia messages, see Text and MMS Options for details.
A new message icon also appears in the notifications area of the status bar to notify you of a new text
or multimedia message.
■ To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. This allows you to see exchanged
messages (similar to a chat program) with a contact on the same screen.
Read a Text Message
■ Do one of the following:
On the Messages screen, tap the message thread to open and read it.
If you have a new message notification, drag the status bar down to open the Notifications
Window. Tap the new message to open and read it.
View a Multimedia Message (MMS)
1. Tap > Messages .
2. On the Messaging screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap
the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal storage. To
save the attachment, touch and hold the file and tap from the Message options.
Note: When Auto-retrieve in multimedia message settings is disabled, only the message header is
downloaded. To download the entire message, tap the Download button in the message. For details, see
Text and Multimedia Message Options.
Reply to a Message
1. Tap > Messages .
2. On the Messages screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
Messaging 71
4. Once completed, tap .
To return to the All messages screen from a text message thread, tap .
Note: To view the details of a particular message, in the message thread, touch and hold the message to
open the options menu, and then tap .
Note: If a message contains a link to a web page, tap the message and then tap the link to open it in the
web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
Delete Conversations
1. Tap > Messages .
2. On the Messaging screen, touch and hold a message that you want to delete and tap .
3. Tap DELETE.
Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap >
Delete, and then tap DELETE to confirm.
Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
2. Tap on the options menu.
3. When prompted to confirm, tap DELETE.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s
photo or icon in the message thread to open a menu of options. Depending on the stored contact
information, you can view the contact details, place a phone call, send an email message to the contact,
and more.
Text and Multimedia Message Options
The messages settings menu lets you control options for your text and multimedia messages including
message limits, size settings, and notifications.
1. Tap > Messages .
2. On the Messages screen, tap > Settings.
3. Adjust the following settings according to your needs:
Messaging 72
Default SMS app: Set your default messaging app as desired.
Outgoing message sounds: Enable this option if you wish to receive a sound notification
when a new text or multimedia message is sent.
Notifications: Enable this option if you wish to receive a sound notification when a new text
or multimedia message arrives.
Sound: Select a ringer to sound when a new message is received. Tap this option, and then
select a ringtone that is specific to new text and multimedia messages. A sample will briefly
be played upon selection, then tap OK to save your new setting.
Vibrate: Enable this option if you want the phone to vibrate when a new text or multimedia
message is received.
Your current country: Select your current country.
Advanced
• MMS
- Group Messaging: Set to send a single message to multiple recipients.
- Your phone number: Enter your phone number.
- Auto-retrieve: Automatically retrieve MMS.
- Roaming auto-retrieve: Automatically retrieve MMS when roaming.
• Advanced
- Simple characters only: Convert special characters to simple one in SMS that you
send.
- Manage SIM card messages: Allows you to manage the messages saved on the SIM
card.
Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Tip: If you synchronize your phone with your Exchange account, you can read, manage, and send email
in the same easy way as with a Gmail Account.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.
Messaging 73
Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. Tap > Google > Gmail .
The Gmail inbox opens.
2. In the inbox, tap .
The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send .
The Gmail message is sent.
Gmail Composition Options
● Adding Cc/Bcc: In the mail composition window, tap and then add recipients.
● Attaching Pictures or Videos: In the mail composition window, tap Attach file . Locate and
then tap the picture or video you want to attach.
● Save as a Draft (Send Later): While composing your message, tap > Save draft. The
message is saved as a draft for later.
● Delete Mail Being Composed: In the mail composition window, tap > Discard.
Note: To view your draft email messages, in the inbox, tap > Drafts.
Note: To view your sent messages, in the inbox, tap > Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Tip: In the inbox, tap and tap the account name to switch to a different email account such as
Exchange account.
Open Gmail Messages from Notifications
When new Gmail arrives, you will see in the status bar.
1. Pull down the status bar to display the notification panel.
2. Tap the new message from the notification panel.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.
Messaging 74
Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail inbox.
1. Tap > Google > Gmail .
The Gmail inbox opens.
2. Tap the message thread you want to view.
The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your
reply message, and tap Send .
To reply to all, tap > Reply all.
● Forwarding Gmail Messages: With the Gmail message open, tap > Forward, enter a
recipient and an additional message, and tap Send .
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically
added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Change
labels.
3. Tap a label for the thread.
The thread is added to the selected label.
Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for
archived threads, they appear in the inbox again.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive .
Messaging 75
The thread is now archived.
Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Mute.
The thread is now hidden.
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete .
The thread is deleted.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.
1. Tap > Google > Gmail .
The inbox opens.
2. Tap .
3. Enter your search text and tap .
The search results appear. Tap a message or thread from the list to display it.
Report Spam
You can report spam Gmail messages from your phone’s Gmail inbox.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Report spam.
Messaging 76
The selected message is reported as spam Gmail.
Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> Accounts & sync menu.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail username and password, and then tap NEXT.
You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or
create a new account and follow the prompts.
Add Another Exchange Account
If you have multiple Exchange accounts you wish to view on your phone, you can add them from the
Settings > Accounts & sync menu.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT >
Exchange.
2. Enter the EMAIL ADDRESS and tap NEXT.
3. Enter the PASSWORD and then tap Sign in.
4. Follow the onscreen prompts to configure options for the account.
5. Enter an account name and a display name and tap NEXT to complete setup.
Your corporate email account is set up and you will begin receiving email for the account.
Switching between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
1. Tap > Google > Gmail .
The inbox opens.
2. Tap .
3. Tap the account you want to view from the list at the top of the menu.
The selected account inbox is displayed.
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Gmail Settings
You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings
menu.
1. Tap > Google > Gmail .
The Primary inbox opens.
2. Tap > Settings .
3. Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account.
General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before
archiving, and Confirm before sending.
Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,
Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download
attachments, and Images.
Note: Available settings are subject to change.
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Internet and Social Networking
The following topics describe how to connect to and use the Internet on your phone, and how to access
popular social networking sites such as Facebook, Twitter, and Hangouts.
Data Services General Information (4G LTE and
3G Networks)
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The 4G enhanced LTE network provides your phone with wireless Internet access over greater distances
than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to 4G, you need to
be in an area covered by the 4G enhanced LTE network.
For more information about the availability of 4G in your location, visit boostmobile.com/coverage.
Note: The availability and range of the network depends on a number of factors including your distance to
the base station, infrastructure, and other objects through which the signal passes.
Set Your Network Options
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Network
mode.
2. Select the desired option.
By default, the phone will scan for the best available Boost Mobile network and will
automatically connect to it.
When your phone is connected via 4G, the LTE icon appears in the status bar.
Note: The 4G network is self-discoverable, which means no additional steps are required for your phone
to connect to it.
Internet and Social Networking 79
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon
Status
Network (full signal): The number of bars indicate the strength of the signal. More bars
mean a better signal.
Enhanced 4G LTE data service: Your phone is connected to the 4G enhanced LTE
network.
3G (data service): Your phone is connected to the 3G network.
Wi-Fi connection: Your phone is connected to a Wi-Fi network for data.
Chrome Browser
The Chrome mobile Web browser gives you full access to both mobile and traditional websites on the go,
using data service or Wi-Fi data connections.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other
Web preferences for use on your phone.
Use the Browser
Launching the browser is as easy as tapping an icon.
1. Tap > Chrome .
The browser opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address.
Chrome Support
■ To find help in the Chrome browser, tap > Help & feedback.
A Web page will open displaying Google help for Chrome.
Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/.
Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. Tap > Chrome .
The browser opens.
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2. Navigate to the Web page you want to bookmark, and tap > .
The Web page is added to bookmarks.
Bookmark Options
● Editing Bookmarks: From the browser, tap > Bookmarks > > Edit > edit the favorite >
.
● Deleting Bookmarks: From the browser, tap > Bookmarks > > Delete.
View Browser History
Use the browser menu options to view your browsing history.
1. Tap > Chrome .
The browser opens.
2. Tap > History.
The browser history window opens.
3. Tap an entry to open the Web page.
Open New Browser Tabs
Use tabbed browsing to switch between websites quickly and easily.
1. Tap > Chrome .
The browser opens.
2. Tap > New tab.
A new tab appears.
Tip: To view a list of recently closed tabs, tap > Recent tabs.
Browser Settings
Customize your experience with the Internet through the browser settings menu.
1. Tap > Chrome .
The browser opens.
2. Tap > Settings and customize your browser settings.
Your browser settings are saved.
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Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go
Facebook access.
Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app from the Google Play
store app.
1. Tap > Play Store .
2. Tap the Search icon and search for "facebook".
3. Tap Facebook from the results list.
4. Tap INSTALL, and then tap ACCEPT.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
Tap > Facebook .
Sign in to Your Facebook Account from Account Settings
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.
2. Tap Facebook .
3. Enter your Email or Phone and password and tap LOG IN.
Your Facebook account is added to your phone.
Use Facebook
Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag
locations, and more, all from your phone.
1. Tap > Facebook .
The Facebook app launches.
If this is the first time you’ve used Facebook on your phone, enter your Email or Phone and
password and tap LOG IN to sign in to an existing account, or tap Sign Up for Facebook to
set up a new Facebook account.
2. Tap STATUS and type an update, tap PHOTO and upload a picture from the gallery, tap CHECK
IN to share your location, “Like” and comment on friends’ posts, and more.
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Twitter
Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter.
For details on Twitter, visit twitter.com.
Install the Twitter App on Your Phone
Before you can use Twitter on your phone, you have to download and install the app from Google Play.
1. Tap > Play Store .
2. Tap the Search icon and search for "twitter".
3. Tap Twitter from the results list.
4. Tap INSTALL.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
Tap > Twitter.
Tweet on Twitter
Read Twitter feeds, follow your friends, and tweet your own updates right from your phone.
1. Tap > Twitter.
The Twitter app launches.
If this is the first time you’ve used Twitter on your phone, tap Sign in to sign in to an existing
account, or tap Register to set up a new Twitter account.
2. Tap the “What’s happening?” text box, type a tweet, and tap Tweet.
The tweet is sent and appears on your Twitter feed.
Hangouts
Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also
use video calling. Log in to a Google Account beforehand (see Google Account).
The Google Hangouts application lets you have real-time text conversations with your friends.
Open the Hangouts Application
■ Tap > Google > Hangouts .
Chat with Friends
1. Tap > Google > Hangouts .
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2. Tap and select an ongoing conversation or the type of conversation you want to start.
Tap the name of the person in your contacts list. If your friend is not yet on Hangouts, you
can invite your friend via SMS.
– or –
Tap the text field to enter a name, email or number.
3. Enter your message.
4. Tap .
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Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, and more.
Transfer Files between Your Phone and a
Computer
You can use the supplied USB connector to connect your phone directly to your computer and transfer
music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
● If you want to save data to a microSD card on your phone, make sure the microSD card is
installed and active. See microSD Card.
● Avoid removing the battery or microSD card while transferring data.
● Data exchange may use the methods outlined in the following table:
Method
Description
File transfer
Transfer files between your phone and PC such as pictures, videos, and
music.
Photo transfer
Transfer image files between your phone and PC.
Transfer Files between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the larger end of the cable into the charger/accessory port at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging adapter to access it.
2. When appears in the notifications area, drag the status bar down to display the Notifications
window.
3. You will see either Tap to change USB options as File transfer or Photo transfer.
The files on your phone can now be accessed via your computer.
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For most transfers, you'll want to use File transfer.
To change the option, tap it in the Notifications window to open the storage settings, and then
tap the desired option from the USB PC connection window.
4. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
5. If available, select a drive (SD card for microSD card or Internal storage for internal phone
storage).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
7. When you are done, disconnect your phone from your computer.
The transferred files are now saved to your phone or microSD card.
Wi-Fi
To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available
Wi-Fi network.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on.
You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the switch again.
4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
CONNECT.
Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
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Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.
Configure Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on.
You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the switch again.
4. Tap > Advanced Wi-Fi.
5. Configure your Wi-Fi settings.
Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the name of the connected access point and then tap FORGET.
After disconnecting from an access point, you may need to re-enter the password to
reconnect.
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point
or the Internet.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on.
You will see the names and security settings of in-range Wi-Fi networks.
Connectivity 87
4. Tap > Advanced Wi-Fi > Wi-Fi Direct.
5. Tap a device with which to connect.
If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.
6. Accept the connection on the other device.
If a connection is not accepted after a certain period, the connection request is cancelled.
To stop a connection, tap the a device > OK.
Hotspot
Wi-Fi Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can
share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works
best when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Visit boostmobile.com to learn
more.
Note: Turning on Hotspot will disable your phone's connection to other Wi-Fi networks.
Set Up Wi-Fi Hotspot
1. Tap > Tools > Settings > Networks tab.
2. Tap Tethering > Wi-Fi hotspot.
3. Tap the Wi-Fi hotspot switch to turn Wi-Fi hotspot on.
Wi-Fi hotspot is enabled.
To disable Wi-Fi hotspot, tap the switch again.
Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this connection (shown onscreen).
Connect to Wi-Fi Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.
3. Select this phone and follow your onscreen instructions to enter the passkey (provided on the Wi-
Fi Hotspot page).
4. Launch your Web browser to confirm you have an Internet connection.
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Tethering
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB tethering, Wi-Fi hotspot or by Bluetooth.
1. Tap > Tools > Settings > Networks tab > Tethering.
2. Select a tethering option:
USB tethering: Allows other devices to connect to your phone via USB cable.
Wi-Fi hotspot: Allows other devices to connect to your phone via Wi-Fi.
Bluetooth tethering: Pair your phone with the other device via Bluetooth.
Tip: For additional support with tethering, tap Help from the tethering menu.
Bluetooth
Bluetooth
®
is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth Enabled devices such as
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
● Wireless connection to all Bluetooth functions is not guaranteed for the phone.
● The phone may not connect properly depending on the other device.
● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
Connectivity 89
To enable Bluetooth:
1. Tap > Tools > Settings > Networks tab.
2. Tap Bluetooth.
3. Tap the Bluetooth switch to turn Bluetooth on.
To disable Bluetooth, tap the switch again.
Tip: You can also turn Bluetooth on or off with the toggle menu in the Notifications window. Drag the
status bar down to display the Notifications window and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply.
■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
1. Tap > Tools > Settings > Networks tab.
2. Tap Bluetooth.
Nearby devices appear in the “AVAILABLE DEVICES” list.
If a target device is not detected, tap SEARCH to search again.
3. Tap a device from the “AVAILABLE DEVICES” list, and follow the onscreen instructions to pair
with the device.
Methods to accept a Bluetooth connection differ depending on the devices used.
Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.
2. Tap Unpair.
The device is unpaired from your phone. To make another connection with the device, you will
need to pair again.
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free
devices.
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1. Tap > Tools > Settings > Networks tab.
2. Tap Bluetooth.
Paired Bluetooth devices appear in the “PAIRED DEVICES” list.
3. Tap a device from the “PAIRED DEVICES” list.
Your phone connects to the paired device.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or computer.
Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
● Images and videos
● Calendar events
● Contacts
● Audio files
In the instructions below, Contacts data is being used as an example.
Sending Contacts Data via Bluetooth
1. Tap > Contacts .
2. Tap > Share.
3. Tap the contact(s) you want to send and then tap SHARE > Bluetooth.
4. Tap a paired device to receive the data.
The contact information is sent.
If you see a message to confirm, follow the onscreen instructions.
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Receive Information via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.
2. Tap ACCEPT.
The file is sent to your phone.
When your phone receives a file, you will see a notification. To open the file immediately,
drag the status bar down to display the Notifications window, and then tap the notification.
When you open a received file, what happens next depends on the file type:
• Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the default music application.
• For a vCalendar file, select the calendar where you want to save the event, and then tap
SAVE TO CALENDAR. The vCalendar is added to your Calendar events.
• For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.
Content Sharing
Share your device’s data to another devices via various method.
Sending or Receiving Files
You can share files between your device and another LG device, or a tablet or computer.
Sending Files
From the File Manager app, tap > Share or , then select a device on the file sharing list.
Receiving Files
Drag the status bar downward, then activate File sharing.
If your device does not support the file sharing feature, tap > Tools > Settings > Networks
tab > Share & connect > File sharing > SmartShare Beam .
Note: Make sure that your device is connected to the same wireless network as the file transfer target
device.
Note: Make sure that File sharing is activated on both the device and the target device.
Connectivity 92
Sending Files to a Computer
You can quickly send large files to your computer.
1. Install LG Bridge on your computer.
2. Start LG Bridge on the computer, then sign in using your LG account.
3. Tap > Tools > Settings > Networks > Share & connect > LG AirDrive, then sign in
using your LG account.
Note: You can download LG Bridge from the LG Mobile website (www.lg.com).
Viewing Content from Your Cloud
You can directly view the content saved on your cloud account, without downloading it to your device.
1. From the File Manager app, select > Cloud.
2. Select a cloud account and sign in.
3. Save or play content in your cloud.
93
Apps and Entertainment
The following set of topics will explore the features that make your phone so much more than a phone,
from the camera and productivity apps to music, entertainment, and more.
Camera and Video 94
Camera and Video
You can use the camera or camcorder to take and share pictures and videos. Your phone comes with a
16 megapixel camera that lets you capture sharp pictures and videos and an 8 megapixel camera for
wide angle pictures.
Changing the Camera Mode
You can select a camera mode that suits your environment to take a photo or record a video easily and
conveniently.
Launch the Camera app, then select the desired camera mode from the Second screen, see Second
Screen.
Auto Camera Mode
You can take photos or record videos by selecting a variety of camera modes and options.
1. Launch the Camera app, then select the AUTO mode from the Second screen, see Second
Screen.
2. To take a photo, tap . To record a video, tap .
Camera and Video 95
Learn More About Your Phone's Camera
For an overview of your phone's camera and its features, you can access more information through the
phone's settings menu.
1. Tap > Camera .
The camera viewfinder appears.
2. Tap > Help, and scroll through the topics to learn more.
Customizing the Camera Options
You can customize a variety of camera options to suit your preferences.
■ Tap on the screen.
Note: Available options vary depending on the selected camera (front or rear camera) and the selected
camera mode.
Feature
Description
Photo size
Select values for aspect ratio and size for taking photos.
Video resolution
Select values for resolution and size for recording videos.
HDR
Obtain photos or videos in vivid colors, and get compensated effects even
when they are taken against the light. These functions are provided by the
high dynamic range (HDR) technology equipped in the camera of the device.
Timer
Set the timer to automatically take photos after a specified period of time.
Cheese shutter
Take photos with voice commands.
Tracking focus
When the subject is touched, the video is recorded tracking the focus even if
the subject is moving. (Available when the standard camera is in use.)
Steady recording
Activate the Steady recording for a stable video image.
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can take photos or record videos based on
the horizontal and vertical reference lines.
Storage
Select if you want to store the pictures and videos in the Internal storage or
SD card. (Available when the memory card is inserted.)
Simple view
Hide all menus from the camera screen.
Camera and Video 96
Help
Provide help information for each camera menu.
Additional options on the front camera
Feature
Description
Selfie shot
Customize the selfie shot settings.
● Gesture shot: Take a photo using the Gesture shot feature.
● Auto shot: Take a photo when the camera detects a face.
Gesture view
Check your selfie after you take it by bringing your phone closer.
Save as flipped
Save as flipped images after taking selfies.
Various Camera Modes
You can take various specialty shots while using the rear-facing camera in Auto camera mode.
Popout
You can take a photo or record a video by using both the standard and wide-angle of the dual camera at
the back of the device to record the scenes as if they were put in the frame. The scenes shown in the
small, front screen are shot by using the standard camera, and the scenes shown in the large,
background screen are shot by using the wide-angle camera. Change the front screen to a different
shape or apply various effects to take a sensuous photo or video.
1. In the AUTO mode, tap MODE > .
2. Tap and select the desired layout.
3. Select the desired effect:
Fisheye: Apply a convex lens effect to the area captured by the wide-angle camera.
B&W: Apply grayscale to the area captured by the wide-angle camera.
Vignette: Darken the edges of the area captured by the wide-angle camera.
Lens blur: Blur the area captured by the wide-angle camera.
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4. Tap to take a photo. To record a video, tap .
Multi-view
You can take multiple photos or videos in the form of a collage by using the front and rear cameras.
Photos and videos can be saved with different layouts.
1. In the AUTO mode, tap MODE > .
2. Tap and select a layout.
3. Tap to take photos. To record a video, tap .
To switch between front and rear (standard or wide-angle) cameras, drag each section in any
direction.
Tap / to take photos or record videos simultaneously or sequentially depending on the
displayed layout order.
When is selected, you can take photos or record videos sequentially in the numerical
order on the layout.
• Tap to take a photo. Tap to record a short video clip.
• To take continuous photos or videos at specific intervals, touch and hold or .
When is selected, you can take photos or videos at the same time regardless the layout
order.
Snap
You can record short videos clips and assemble them into a 60-second short film.
1. On the camera screen, tap MODE > .
2. Tap .
Tap the icon once to record a three-second video clip. Touch and hold the icon to create a
longer video clip (maximum length: one minute).
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3. Tap SAVE.
Panorama
You can create a panoramic photo by moving the camera in one direction to photograph and stitch
continuous shots of a wide view.
1. In the AUTO mode, tap MODE > .
2. Tap and then slowly move the camera in one direction.
Move the device by following the direction of the arrow in the guideline.
3. Tap to stop capturing the panoramic.
Slo-mo
You can create an entertaining video by changing the moving speeds of subjects in your video. This
feature allows you to record a video at a faster rate of speed and then play it at the standard speed so
that the video appears to be slowed down.
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1. In the AUTO mode, tap MODE > .
2. Tap and record a video.
3. Tap to end the video recording.
Time-lapse
You can take a sequence of frames at set intervals to record changes that take place slowly over time,
such as cloud movements, celestial motions, traffic, and more.
1. In the AUTO mode, tap MODE > .
2. Tap and record a video.
3. Tap to end the video recording.
Note: While recording a Time-lapse video, voices are not recorded.
Burst Shot
You can take continuous shots of photos to create moving pictures.
In the AUTO mode, touch and hold .
■ Continuous shots are taken at a fast speed while is held down.
Note: When the storage is set as Internal storage, you can take up to 100 photos. When the storage is
set as External storage, you can take up to 30 photos in a row.
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Simple View
In the AUTO mode, tap > Simple view to hide the menus on the camera screen. Tap to display
them.
Take Pictures and Record Videos
You can take high-resolution pictures using your phone’s camera.
Note: If you have an SD card installed, pictures and videos can be stored to the SD card. If no card is
installed, pictures and videos are saved to your phone’s memory.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG.
● File Format for Videos: File format for videos is MPEG4.
Camera Cautions
If the Lens Becomes Dirty: Fingerprints/smudges on the lens prevent the capturing of clear still
images/videos. Wipe the lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose the lens to direct sunlight for long
periods. It may discolor the color filter and affect image colors.
Flash Warning
Do not shine the flash close to your eyes. Do not look directly at the flash when shining it. Do not
shine the flash at other people's eyes as it may affect eyesight, etc.
Taking a Photo
1. Select a camera mode and tap the subject to focus the camera on.
2. Tap to take a photo.
You can also press the Volume Down (-) or Volume Up (+) key to take a photo.
Note: When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key
twice. Tap > Tools > Settings > General tab > Shortcut keys and turn on the Quick shot
feature.
Recording a Video
1. Select a camera mode and tap the subject to focus the camera on.
2. Tap .
To take a photo while recording a video, tap .
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To pause the video recording, tap . To resume the video recording, tap .
3. Tap to end the video recording.
Manual Camera Mode
You can create photos featuring professional touch by using a variety of advanced features. Adjust the
white balance, focus, brightness, ISO, shutter speed and other options.
1. Launch the Camera app, then select MANUAL ( ) on the Second screen, see Second Screen.
2. Customize the following camera settings.
3. Tap to take the photo.
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Customizing the Camera Options
You can customize a variety of camera options to suit your preferences.
■ Tap on the screen.
Feature
Description
Photo size
Select values for aspect ratio and size for taking photos.
Timer
Set the timer to automatically take photos after a specified period of time.
Cheese shutter
Take photos with voice commands.
Tracking focus
When the subject is touched, the camera tracks and maintains focus on a
moving object. (Available when the standard camera is in use.)
Tag locations
Save the image with GPS location data.
Guide
Display guide grids so that you can take photos or record videos based on
the horizontal and vertical reference lines.
Save as RAW
The image is stored as a RAW file format so that you can modify it. The DNG
file is created while taking a photo, then saved as a non-compressed high
resolution image.
Storage
Select if you want to store the pictures and videos in the Internal storage or
SD card. (Available when the memory card is inserted.)
Help
Provide help information for each camera menu.
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Manual Video Mode
You can record a video by manually customizing various options. Adjust values for the white balance,
focus, brightness, ISO, shutter speed and more.
1. Launch the Camera app, then select MANUAL ( ) on the Second screen, see Second Screen.
2. Customize the camera settings.
3. Tap to record a video.
Customizing the Camera Options
You can customize a variety of camera options to suit your preferences.
■ Tap on the screen.
Feature
Description
Video resolution
Select values for aspect ratio and size for videos.
Frame rate
Select the frames per second value.
Bit rate
Select the image quality for videos.
Hi-Fi
Record a video with Hi-Fi quality sound.
Timer
Set the timer to automatically take photos after a specified period of time.
Steady recording
Activate to reduce motion blur in videos.
Tracking focus
When the subject is touched, the camera tracks and maintains focus on a
moving object. (Available when the standard camera is in use.)
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Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can take photos or record videos based on
the horizontal and vertical reference lines.
Storage
Select if you want to store the pictures and videos in the Internal storage or
SD card.
Help
Provide help information for each camera menu.
Other Useful Features in the Camera App
You can take advantage of other useful features while using the camera app.
Zoom Lever
You can control the zoom on the Second screen while recording a video.
AE/AF Lock
You can fix the current exposure level and focus position by touching and holding the screen in the AUTO
mode. To turn off the feature, tap a blank area on the screen.
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Focus Peaking
You can check the focus status easily and visually.
1. In the MANUAL camera or MANUAL video mode, tap FOCUS.
2. Use the focus peaking control slide bar on the right of the screen to bring the subject into focus.
To turn off the feature, tap Focus peaking.
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Switching between Cameras
You can switch between the front and rear cameras to suit your environment.
On the camera screen, tap or swipe the screen in any direction to switch between the front and rear
cameras.
Note: Use the front camera to take selfies. See Selfie Shot for details.
Switch between the Standard and Wide-Angle
Camera
Switch between the standard and wide-angle cameras to take photos or record videos to suit your
preferences.
● Tap / or / to switch between the standard and wideangle camera.
● Another way to switch between the standard and wide-angle is to pinch or spread your fingers.
Zoom In or Out
You can use zoom in or out on the camera screen while taking a photo or recording a video.
● On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/-
slide bar.
● The wide-angle camera and standard camera on the back of the device automatically switch to
take a photo or record a video.
Note: The zoom feature is not available when using the front camera in selfie mode.
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Selfie Shot
You can use the front camera to view your face on the screen and take selfies.
Gesture Shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
■ In three seconds, a photo is taken.
Note: To use this feature, switch to the front camera mode, then tap > Selfie shot > Gesture shot.
Note: Make sure that your palm and fist are within the reference line so that the camera can detect them.
Note: This feature may not available while using some of the camera features.
Auto Shot
You can use the face detection feature to take selfies easily and conveniently. You can set the device so
that, when you look at the screen, the front camera detects your face and takes a selfie automatically.
■ The white colored guide frame appears when the front camera detects your face. If the subject
within the guide frame stops moving, the guide frame color turns blue, then the camera takes a
photo.
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Note: Tap > Selfie shot > Auto shot to enable the Auto shot feature.
Interval Shot
You can take selfies at an interval.
While using the front camera, touch and hold . You can also show your palm to the camera, then
clench your fist twice quickly.
■ Four photos are taken at about two seconds interval after a timer delay of three seconds.
Gesture View
After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen
close to your face.
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Note: Tap > Gesture view to enable the Gesture view feature.
Note: Only one preview is available each time a photo is taken.
Note: If you rotate the device while in preview screen, the screen switches to camera mode.
Save as Flipped Image
Before taking a photo or recording a video with the front camera, tap > Save as flipped. The image is
flipped horizontally.
Note: When using the front camera, you can change how selfies are taken in the camera options. See
Customizing the Camera Options for details.
View Pictures and Videos Using Photos
Using the Photos application, you can view pictures and watch videos that you’ve taken with your phone’s
camera, downloaded, or copied onto your storage card or phone memory.
For pictures that are on your storage card or phone memory, you can do basic editing such as rotating
and cropping. You can also easily assign a picture as your contact picture or wallpaper and share
pictures with your friends.
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
1. Tap > Photos .
The list of pictures and videos for the album opens.
2. Tap an image to view the picture or video.
The picture opens or the video begins playing.
Tap a picture or video to view it full screen.
When viewing pictures and videos, you can touch and hold an image to open a selection
menu and choose what to do with the picture or video.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the bottom right
corner of the screen to see the item in the review screen. From there, you can access options such as
save, view, send, or delete the picture or video.
Pictures and Videos: Options while Viewing
● Zoom In or Out on a Picture: Tap the screen twice or pinch the screen to zoom in or out on a
picture.
● Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback.
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After selecting an album from the Albums tab, you can browse through the pictures and videos of that
album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are
displayed in grid view.
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and
choose what to do with the picture or video.
Edit Pictures
Whether you’re browsing pictures in filmstrip or grid view in the Photos application, you can touch and
hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Rotate and Save a Picture
1. Tap > Photos .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture you want to rotate.
4. Tap > , then select rotate degree.
5. Tap and then SAVE.
Crop a Picture
1. Tap > Photos .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture you want to crop.
4. Tap > .
A crop box appears on the picture.
5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear,
drag your finger inward to or outward to resize the crop box.
To move the crop box to the part of the picture that you want to crop, drag the crop box to the
desired size and position.
6. Tap > SAVE to apply the changes to the picture.
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The cropped picture is saved in the album as a copy. The original picture remains unedited.
Share Pictures and Videos
The Photos application lets you send pictures and videos using email or multimedia messages. You can
share pictures on your social networks (such as Facebook, Flickr, and Twitter) and share videos on
YouTube. You can also send them to another phone or your computer using Bluetooth.
Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email.
1. Tap > Photos .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
To select multiple items, tap while viewing an album. Then tap all the items you want to
include.
4. Tap Share and then on the Share via menu, tap Gmail.
5. Follow the onscreen prompts to complete and send the message.
For more information about using email and Gmail, see Create and Send a Gmail Message.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just send
one at a time, especially if the files are large in size.
1. Tap > Photos .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
To select multiple items, touch and hold an item and tap all the items you want to include.
4. Tap Share and then on the Share via menu, tap Messages.
5. Follow the onscreen prompts to complete and send the message.
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For more information about sending multimedia messages, see Send a Multimedia Message (MMS).
Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer
using Bluetooth.
1. Tap > Photos .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
To select multiple items, tap while viewing an album. Then tap all the items you want to
include.
4. Tap Share and then on the Share via menu, tap Bluetooth.
5. Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.
Share Pictures or Videos via Additional Apps or Social Media
From Photos, you can share your pictures and videos from a variety of apps and social media sites, such
as Facebook, Google+, Hangouts, Instagram, Flickr, and more. Available apps will vary depending on
what you have installed on your phone.
1. Tap > Photos .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
To select multiple items, tap while viewing an album. Then tap all the items you want to
include.
4. Tap Share and then on the Share via menu, tap the app you want to use.
5. Follow the prompts to complete and post or share your pictures or videos.
The upload is completed.
For confirmation, check the status bar for the upload information.
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Share Videos on YouTube
You can share your videos by uploading them to YouTube™. Before you do this, you must create a
YouTube account and sign in to that account on your phone.
1. Tap > Photos .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the video you want to share.
To select multiple videos, tap while viewing an album. Then tap all the videos you want to
include.
4. Tap Share and then on the Share via menu, tap YouTube.
5. Enter the prompted information, such as description and tags, and select a privacy option.
6. Tap Upload .
The upload is completed.
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Productivity
The following topics detail many of your phone’s tools and features such as maps and navigation, clock,
social networking apps, music, memos, and more.
Navigation Apps
Your phone offers a number of location-based navigation programs to help you figure out where you are
and get you where you’re going.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s location feature. For information
about setting your phone’s location options, see Location.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. Tap > Google > Maps to view maps.
Google Maps opens.
If prompted, follow the onscreen instructions to accept terms of use.
2. Tap the search bar.
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list or tap the
Search icon in the keyboard.
A map of the specified location opens.
Scout
Scout™ by Telenav is a daily personal navigator that helps you get where you’re going. It lets you see
and hear turn-by-turn directions and it can provide important, personalized information about traffic and
alternate routes.
Install the Scout App on Your Phone
Before you use Scout on your phone, you may need to download and install the app from the Google
Play Store app.
1. Tap > Play Store .
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2. Tap the Search icon and search for "scout".
3. Tap Scout GPS Navigation & Meet Up from the results list.
4. Tap INSTALL, and then tap ACCEPT.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
To open the app from the home screen, tap > Scout .
Use Scout as Your Personal Navigator
1. Tap > Scout .
The Scout app will open.
If prompted, accept the terms of use before continuing.
2. Follow the on-screen instructions to access, launch, and use.
Google Search
Search information saved on the phone and in phone applications as well as on the Internet.
Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From the home screen, tap the Google search bar or tap > Google > Google .
The Search window opens.
If confirmation appears, follow onscreen instructions.
2. Type your search keywords and tap .
Search results appear.
To search by voice, tap in the search bar and speak your search terms.
Google Search Options
● Changing Search Information: In the search window, tap > Settings > Phone search and
select where to search.
● Using Google Now: Google Now automatically searches for information based on search
keywords used, your current location, etc., and presents search results in the search screen.
Google Now also informs users of scheduled events.
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To use all of Google Now’s functions, ensure that Google Location Reporting and Location
History are turned on in your location settings. Tap > Tools > Settings > General
tab > Location > Google Location History and select your options.
Use Google Voice Search
Use your voice to search instead of typing, with Google Voice Search.
1. Tap > Google > Google .
2. Tap in the search bar.
The Voice Search window opens.
3. Say your search terms.
Search results appear.
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Calculator
You can use two types of calculators: the simple calculator and the scientific calculator.
1. Tap > Google > Calculator .
2. Use the keypad to make a calculation.
To use scientific calculator, drag the green colored slide bar located in the right side of the
screen to the left.
To restart a calculation, touch and hold the DEL button.
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, set a timer, and use your phone as a desk clock.
Checking the Time
You can check the phone any time on your phone. The current time displays in the upper right corner of
the status bar. Many widgets and lock screens also display the time and provide options for how time is
displayed.
Set Alarms
Set multiple alarms using your phone’s Clock app.
1. Tap > Tools > Clock .
2. Tap an existing alarm to change its time and other attributes or tap Add alarm to add a new
one.
3. Set the time of the alarm. You can change the time by scrolling up/down the hour and minute and
AM/PM field or tap the hour and minutes fields to enter the time with the keyboard.
4. Tap Repeat to select the days when you want the alarm to sound. (If you don't set a repeat, the
alarm will only sound on the assigned day.)
5. Tap Alarm sound to select a ringtone for the alarm. The ringtone plays briefly when you select it.
6. Slide the button on the Alarm volume slider to the right to increase the alarm volume and to the
left to decrease it.
7. Tap Alarm with vibration to have the phone vibrate, in addition to playing the ringtone.
8. Tap Snooze duration to open a dialog box to set the amount of time to wait before sounding the
alarm again if it is not dismissed. You can set the alarm to ring repeatedly from 5 minutes up to 1
hour.
9. Tap Enter memo text to enter a name for the alarm.
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10. Tap Puzzle lock to checkmark the setting, which requires you to wake up enough to solve a
simple puzzle to dismiss the alarm.
11. When you're finished, tap SAVE.
Additional Clock Features
Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer
functions. All features are available from the clock app display.
■ Tap > Tools > Clock .
World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. Tap > Tools > Clock > World clock tab.
2. Tap to add a city.
3. Enter the city name in the search field and tap on the keyboard.
– or –
Scroll through the cities list and tap the city.
4. You can add as many cities as you want. Repeat steps 2 and 3.
Timer
The timer provides a countdown timer.
1. Tap > Tools > Clock > Timer tab.
2. Tap the Hour/Minute/Second sections to set the timer.
3. Tap to start.
Tap to pause the timer.
Tap to resume the timer after it's paused.
Tap to reset the timer and start over.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. Tap > Tools > Clock > Stopwatch tab.
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2. Tap to start stopwatch time.
3. Tap to pause the stopwatch.
While measuring time, tap to record lap times.
Capture+
The Capture+ feature allows you to create memos and capture screen shots. You can use Capture+ to
easily and efficiently create memos during a call, with a saved picture or from most phone screens.
1. While viewing the screen you want to capture and create a memo on, slide the status bar down
and tap .
2. Create a memo using the following options:
: Tap to save the current memo.
: Tap to add freehand notations to the memo.
: Tap to use the eraser on the drawing you've added to the memo.
: Tap to crop the memo.
: Tap to share the memo.
: Tap to use the following options.
• Undo: Tap to undo the most recent action.
• Redo: Tap to redo the most recently undone action.
• Text: Tap to add typed text to the memo.
• Paper style: Tap to change the background paper style.
Note: Please use a fingertip while using the Capture+ feature. Do not use your fingernail.
3. Tap to save the current memo.
4. Tap QuickMemo+ or Photos to select where to save the note.
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Discard the current Capture+:
■ Tap until you exit Capture+.
View the Saved Memo
Your memo can be saved in the QuickMemo+ application or in the Photos application.
To view the memo saved in QuickMemo+:
■ Tap > LG > QuickMemo+ and select the memo.
To view the memo saved in your Photos:
■ Tap > Photos and select the Capture+ album.
QuickMemo+
Use your phone’s QuickMemo+ app to save text, memos, lists, and more.
1. Tap > LG > QuickMemo+ .
The memo list appears.
2. Tap and enter your memo title and text.
3. Tap .
The memo is saved.
File Manager
View files stored on your phone.
1. Tap > Tools > File Manager .
File Manager launches.
Follow the onscreen instructions for first-time use and permissions.
2. Tap the file type and then tap the file you want to open.
The app opens and displays the file.
HD Audio Recorder
You can configure the audio settings manually so that you can record audio based on the settings
optimized for the selected mode.
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Recording Modes
You can record a highly defined audio file by selecting and configuring the audio mode to suit the
recording environment.
■ Tap > Tools > HD Audio Recorder .
Custom
You can configure the desired settings to record audio.
Concert
You can record audio in a concert or other music events.
Normal
You can record audio without extra settings.
Studio Mode
With Studio mode, you can play an audio file and record your voice at the same time, create a chord by
recording your voice multiple times, and record your comments over the original audio file of the
presenter or speaker.
1. Tap > Tools > HD Audio Recorder .
2. On the Second screen, select CUSTOM.
3. Insert your earphones and tap .
4. Select an audio file to use as background music.
5. Tap to record voice.
6. Tap to save the recorded file.
Note: Background music can only be played through earphones. Make sure to plug in earphones before
using this feature.
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Other Useful Features for Use of the HD Audio Recorder App
GAIN
You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set,
the more sensitively the sound is recorded.
LCF (Low Cut Filter)
You can filter any low-pitched noises such as the low hum of the air conditioner. The higher the LCF
value is set, the better high-frequency noises are filtered.
LMT (Limiter)
It prevents clipping of the recorded sound. The higher the setting, the more low frequency sounds that will
not get clipped.
Note: With one of the three recording modes selected, tap > Settings, then customize the file type, bit
depth, sampling rate and other settings.
Note: When you connect the earpiece to the device, appears. Tap and then select the
microphone to use.
Note: You can monitor sound quality with the connected earpiece while recording audio. While recording
audio in Studio mode, sound monitoring is not supported. You can only hear the background music.
Uninstalled Apps
You can view the uninstalled apps on the home screen. You can also reinstall apps which were
uninstalled within 24 hours from now.
1. Tap > Uninstalled apps .
2. Activate the desired function:
Reinstall: Reinstall the selected app.
: Remove the uninstalled apps permanently from the device.
Note: Uninstalled apps are automatically removed from the device 24 hours after it was uninstalled. If you
want to reinstall the uninstalled apps, you must download them again from the app store.
Note: This feature is activated on the default home screen only. If you uninstall apps while using the
EasyHome screen or other launcher, they are immediately and permanently removed from the device.
LG Health
You can set a daily exercise goal and check the amount of physical exercise to monitor your health and
fitness information.
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Getting started with LG Health
You can configure LG Health when launching the app for the first time or after having already used it.
1. Tap > LG > LG Health .
2. Follow the on-screen instructions to complete the setup.
Using LG Health
1. Tap > LG > LG Health .
2. Do the following:
Display your exercise log.
Begin tracking an exercise.
Set various LG Health settings, including your profile and goals.
Note: Health-related information provided by LG Health is designed for user convenience and cannot be
used for purposes of disease prevention, treatment, diagnosis or other medical issues.
Note: LG Health may vary or may not be available, depending on the country and the mobile service
provider. LG Health functions that are available and apps that can be added to LG Health may vary,
depending on the country. This is due to differing laws and regulations.
QuickRemote
You can control many electronic devices in different locations by using your device as a remote control.
Note: This feature uses infrared (IR) signals and operates very similar to a remote control. When using
QuickRemote, keep the IR sensor at the top right of the device uncovered.
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Note: This feature may not be supported, depending on the device manufacturer or service provider.
Register a Device for Remote Control
You can register a device you want to control remotely with your device.
1. Tap > LG > QuickRemote .
2. Tap to specify locations where you want to use the remote control.
3. Tap and select the type and manufacturer of the device you want to set up.
4. Follow the on-screen instructions to make sure that the QuickRemote feature works properly on
the device.
Create a Universal Remote Control
You can create a customized universal remote control by assigning remote control functions to your
device.
1. Tap > LG > QuickRemote .
2. Tap to specify locations where you want to use the remote control.
3. Tap > Universal remote.
4. Enter a remote control name and tap OK.
5. Tap and hold the button you want, then drag it to the position you want.
6. Tap NEXT.
7. Follow the on-screen instructions to familiarize yourself with the function, then tap SAVE.
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Entertainment and Activities
The following topics address your phone’s entertainment and activities options.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play via streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files between Your Phone and
a Computer.
Play Music with Google Play
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats
include: MP3 (.mp3), AAC (.m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (.m4p),
ALAC (.m4a).
1. Tap > Google > Play Music .
2. To view additional music options, tap Menu and select an option (Top charts, New releases,
Music library, Podcasts, Browse stations, or Shop).
3. Tap an item from the category window and then tap a song.
The song begins playing.
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Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.
Feature
Description
Music list
View current playlist or queue.
Options menu
Access the options menu.
Music image/album
name
Display music images and album names (if available).
Shuffle playlist
Shuffle the current playlist or queue.
Song length
The length of the song.
Rate (thumbs
up/thumbs down)
Rate the current song.
Next song
Play the next song.
Play/pause
Play or pause the current song.
Previous song
Play the previous song.
Elapsed time
Amount of time the song has been playing.
Repeat/play next
Repeat the current song or play the next song queued.
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Music title/artist
Displays music title and artist (if available).
Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. Tap > Google > Play Music .
The Play Music app opens to the Listen Now screen.
2. Tap Menu and tap Music library > Albums or Songs tab.
3. Tap More options next to an item from the category window and then tap Add to playlist.
4. Tap NEW PLAYLIST.
5. Enter a name and tap CREATE PLAYLIST.
The playlist is created.
6. Return to the library view and select ALBUMS or SONGS.
7. Tap More options next to an item and then tap Add to playlist > [playlist name].
The song or album is added to the playlist. Repeat to add more items to the playlist.
Adding Currently Playing Music to a Playlist
■ From the player view, tap More options > Add to playlist > [playlist name].
The music is added to the playlist.
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YouTube
View videos uploaded to YouTube and upload your own videos to your YouTube account.
View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube
account.
1. Tap > Google > YouTube .
The YouTube app launches.
If you’re prompted to provide confirmation to use the site, follow the onscreen instructions to
continue.
2. Search through the YouTube channels and tap a video you want to see.
The video plays on your phone screen.
Tap the screen to pause or resume play while watching.
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. Tap > Google > YouTube .
The YouTube app launches.
2. Tap > .
3. Select a video to upload.
Enter a title, description, and tags, and select a privacy setting.
4. Tap UPLOAD.
The video is uploaded to your YouTube channel.
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Basic Settings
Tap > Tools > Settings to access your phone’s settings menu.
Access Settings
1. Tap > Tools > Settings .
The settings menu opens.
2. Select a category tab to configure your settings options.
Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings
.
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Networks Settings
Use Networks Settings to configure your phone's Wi-Fi settings, Bluetooth, Tethering, VPN, Mobile
networks, and more.
Networks Settings Overview
The Network settings menu allows you to configure the following options:
Category
Description
Airplane mode
Turn on or off wireless connections.
Wi-Fi
Enable and set Wi-Fi options.
Bluetooth
Enable Bluetooth connections.
Mobile data
Check your phone’s Mobile data.
Call
Set various call settings.
Share & connect
Share data and media with other devices.
Tethering
Connect other devices to your phone's internet connection.
More
Adjust additional network settings.
Access Networks Settings
1. Tap > Tools > Settings .
2. Tap the Networks tab.
3. Set your networks options.
Your networks settings are saved and applied.
Airplane Mode
Airplane Mode (flight mode) allows you to use many of your phone’s features, such as games, and music,
when you are in an airplane or in any other area where making or receiving calls or data is prohibited.
When you set your phone to Airplane Mode, it cannot send or receive any calls or access online data.
Activate Airplane Mode
1. Tap > Tools > Settings > Networks tab.
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2. Tap the Airplane mode switch to turn the function on. While in Airplane Mode, your
phone’s status bar will display .
Deactivate Airplane Mode
1. Tap > Tools > Settings > Networks tab.
2. Tap Airplane mode switch to turn the function off.
Wi-Fi Settings
Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using available
computer networks. For details on your phone‘s Wi-Fi features and settings, see Configure Wi-Fi Settings.
Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone‘s Bluetooth settings, see Bluetooth.
Mobile Data Settings
You can check the current data usage, set to enable/disable mobile data, or set the mobile data limit.
Turn Mobile Data On or Off
1. Tap > Tools > Settings > Networks tab > Mobile data.
2. Tap the Mobile data switch to turn it on.
– or –
Tap the Mobile data switch to turn it off.
Call Settings
Your phone's Call settings menu lets you configure options. For details on your phone's Call settings, see
Call Settings Menu.
Share & Connect
Your phone lets you use the wireless technology that enables data transmission between devices.
NFC
NFC (Near Field Communication) is a wireless technology that enables data transmission between two
objects when they are brought within a few inches of each other. When you enable NFC on your phone, it
can exchange data with other NFC-enabled devices or read information from smart tags embedded in
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posters, stickers, and other products. From the NFC settings menu, you can manage direct sharing and
pairing.
To turn on NFC:
1. Tap > Tools > Settings > Networks tab > Share & connect.
2. Tap the NFC switch to activate the NFC feature.
Note: When NFC is turned on, you can use the Tap & pay feature to pay for items just by touching your
phone to a reader at a register. If your device doesn't have a default app, you can browse Google Play for
other payment apps.
Android Beam
When this feature is turned on, you can beam app content to another NFC-capable device by holding the
devices close together.
For example, you can beam browser pages, YouTube videos, contacts, and more. Just bring the devices
together (typically back to back) and then touch your screen. The app determines what gets beamed.
To turn on Android Beam:
1. Tap > Tools > Settings > Networks tab > Share & connect.
2. Tap the Android Beam switch to activate the feature. (NFC turns on automatically.)
File Sharing
Send and receive files with computers and LG devices.
■ Tap > Tools > Settings > Networks tab > Share & connect > File Sharing.
Media Server
Share media content with nearby DLNA-compatible devices.
1. Tap > Tools > Settings > Networks tab > Share & connect.
2. Tap Media server > Content sharing to allow nearby devices to access your content.
Screen Sharing
You can play the screen and sound of the device on a different device, such as a TV, that supports the
Miracast function.
1. Tap > Tools > Settings > Networks tab > Share & connect.
2. Tap the Screen sharing switch to activate it.
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3. Select a device from the list of nearby devices.
If the desired device does not appear, tap SEARCH to refresh the list.
After connecting to the device, the device displays the device screen.
Note: Miracast turns off automatically if there is no sharing-compatible device in the vicinity.
MirrorLink
You can connect your device to an automobile via USB and use the automobile's head unit to run
MirrorLink apps on the device. You may need to set USB connection to File transfer for using MirrorLink.
Note: This app is available only in automobiles that support MirrorLink.
1. Tap > Tools > Settings > Networks tab > Share & connect > MirrorLink.
2. Connect the device to an automobile via USB and turn on Use MirrorLink.
LG AirDrive
Connect to your PC to manage your phone. Download LG Bridge from the LG Electronics website on
your PC before use. When you sign in to the same LG Account on your phone and PC, you can use the
LG AirDrive function.
1. Log in to the same LG account on a mobile device and a PC.
2. Tap > Tools > Settings > Networks tab > Share & connect > LG AirDrive.
3. Run the LG Bridge application on your PC and select LG AirDrive.
Printing
The Printing menu allows you to manage your Google Cloud Print settings and print jobs.
■ Tap > Tools > Settings > Networks tab > Share & connect > Printing.
Tethering Settings
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB tethering, Wi-Fi hotspot, or by Bluetooth.
1. Tap > Tools > Settings > Networks tab > Tethering.
2. Tap the switch to enable/disable the feature.
Wi-Fi hotspot: Allows other devices to connect to your phone via Wi-Fi.
Bluetooth tethering: Pair your phone with the other device via Bluetooth.
Tip: For additional support with tethering, tap Help from the tethering menu.
Networks Settings 135
More Settings
This menu allows you to personalize additional wireless feature settings.
Mobile Networks
This menu allows you to configure various mobile network settings.
■ Tap > Tools > Settings > Networks tab > More > Mobile networks.
Mobile Data
Enable and disable data access over the mobile network.
1. Tap > Tools > Settings > Networks tab > More > Mobile networks.
2. Tap the Mobile data switch .
Roaming Settings
With your phone and global roaming service, you can make phone calls and use wireless data services
around the globe on compatible CDMA and GSM/UMTS networks.
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Roaming.
2. Tap the Use roaming switch .
Roaming Icon: Your display screen always lets you know when you’re off the Nationwide
Boost Mobile Network. Anytime you are roaming, the phone displays the roaming icon ( ).
Roam on Other Digital Networks: When you’re roaming on digital networks, your call
quality and security will be similar to the quality you receive when making calls on the
Nationwide Boost Mobile Network. However, you may not be able to access certain features,
such as data services, depending on the available network.
Note: If you’re on a call when you leave the Nationwide Boost Mobile Network, your call will be dropped.
If your call is dropped in an area where you think Boost Mobile service is available, turn your phone off
and on again to reconnect to the network.
Check for Voicemail Messages While Roaming: When you are roaming off the Nationwide
Boost Mobile Network, you may not receive a notification of new voicemail messages on your
phone. Callers can still leave messages, but you will need to periodically check your
voicemail for new messages if you are in a roaming service area for an extended period of
time.
1. Dial your 10-digit wireless phone number.
2. When you hear your voicemail greeting, tap .
3. Enter your passcode at the prompt and follow the voice prompts.
Networks Settings 136
4G Settings
View your 4G network provider and IP address.
1. Tap > Tools > Settings > Networks tab > More > Mobile networks.
2. Tap the 4G settings to check Network operator and IP address.
Network Mode
Choose your preferred network mode.
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Network
mode.
2. Choose from the following options:
Tap Automatic to turn on the Automatic radio band.
Tap LTE/CDMA to turn on the LTE/CDMA radio band.
Tap CDMA to turn on the CDMA radio band.
Tap GSM/UMTS to turn on the GSM/UMTS radio band.
Access Point Names
Manage APN information.
1. Tap > Tools > Settings > Networks tab > More.
2. Tap Mobile networks > Access Point Names.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
or install security certificates before you can connect to your company’s local network. You can get this
information from your network administrator. Before you can initiate a VPN connection, your phone must
first establish a Wi-Fi or data connection.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, follow the
instructions below.
1. Tap > Tools > Settings > General tab > Fingerprints & security.
2. Tap Certificate management > Install from storage for desired certificates.
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You can then download and install the certificates needed to access your local network. Your network
administrator can tell you how to do this.
Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.
1. Tap > Tools > Settings > Networks tab > More > VPN.
2. Tap Basic VPN or LG VPN.
Note: A screen lock is required to configure a VPN.
3. Configure the settings according to the security details you have obtained from your network
administrator.
4. When finished, tap SAVE.
The VPN is then added to the VPNs section of the VPN settings screen.
Connect to or Disconnect From a VPN
Once you have set up a VPN connection, use the Wireless networks settings menu to connect to or
disconnect from the VPN.
Connect to a VPN
1. Tap > Tools > Settings > Networks tab > More > VPN.
2. In the VPNs section, tap the VPN that you want to connect to.
3. When prompted, enter your login credentials, and then tap CONNECT. When you are connected,
the VPN connected icon appears in the notification area of the status bar.
4. Open the web browser to access resources such as intranet sites on your corporate network.
Disconnect From a VPN
1. Drag the status bar down to open the Notification panel.
2. Tap the VPN connection, and then tap Disconnect VPN to disconnect.
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Sound Settings
In the Sound settings menu, you can configure call and notification ringtones, audio volume, as well as
some related settings.
Sound Settings Overview
The sound settings menu allows you to configure the following options:
Category
Description
Sound profile
Set your phone's sound profile.
Volume
Adjust your phone's volume settings to suit your needs and your environment.
Ringtone
Set ringtones to alert you of incoming calls.
Ringtone ID
Set incoming calls with ringtones composed automatically from their phone
number.
Vibration Strength
Set vibrate strength for incoming calls, notifications and touch feedback.
Sound with vibration
Set the phone to vibrate accompanying the ringtone.
Vibrate type
Set a vibrate type.
Do not disturb
Set a schedule when to prevent interruptions from notifications.
Lock screen
Choose if you want to show or hide notifications on the lock screen.
Apps
Prevent apps from displaying notifications or set apps to show notifications
with priority.
Hi-Fi Quad DAC
Connect to the earpiece, speaker or other external audio devices and use any
of them as a Hi-Fi Quad DAC.
More
Adjust additional sound settings.
Access Sound Settings
1. Tap > Tools > Settings .
2. Tap the Sound tab.
3. Set your sound options.
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Your sound settings are saved and applied.
Sound Profile
Set your phone's sound profile.
1. Tap > Tools > Settings > Sound tab.
2. Tap Sound profile.
3. Tap one of the three options:
Sound
Vibration only
Silent
Volume
Adjust your phone's volume settings to suit your needs and your environment.
1. Tap > Tools > Settings > Sound tab.
2. Tap Volume.
3. Adjust each volume level.
Ringtone: Changes the volume of your call ringtones (if applicable).
Notification sound: Allows you to set this volume level. This is the volume of the ringtone
when you receive a notification.
Touch feedback & system: Changes the volume for feedback taps and system notifications.
Music, video, games & other media: Changes the volume of your music, videos, and other
media.
4. Tap OK.
Tip: You can adjust the ringer volume on the home screen or Applications screen, or almost any screen
by using the Volume Buttons on the back of your phone. In other applications such as Music, YouTube,
spoken directions, and other audio, the Volume Buttons control the volume of the application.
Ringtone
The phone ringtones alert you of incoming calls.
To select a ringtone for voice calls:
1. Tap > Tools > Settings > Sound tab.
2. Tap Ringtone.
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3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not, select
another ringtone or tap CANCEL.
To use a song as a ringtone:
1. Tap > Tools > Settings > Sound tab.
2. Tap Ringtone.
3. Tap and tap a song.
For details about using the Music Player application, see Google Play Music App.
Ringtone ID
Set incoming calls with ringtones composed automatically from their phone number.
1. Tap > Tools > Settings > Sound tab.
2. Tap Ringtone ID.
3. To activate this feature, tap the Ringtone ID switch .
4. Tap Compose ringtones for to select if you want to create ringtones for everyone, your contacts,
or your favorites.
Vibration Strength
Set vibrate strength for incoming calls, notifications and touch feedback.
1. Tap > Tools > Settings > Sound tab.
2. Tap Vibration strength.
3. Adjust the vibration level.
Sound with Vibration
Set the phone to vibrate in addition to ringing when you receive a call.
1. Tap > Tools > Settings > Sound tab.
2. Tap the Sound with vibration switch to turn on the feature.
Vibrate Type
Set a vibrate type for incoming calls, incoming messages and email, alarms, and calendar events.
1. Tap > Tools > Settings > Sound tab.
2. Tap Vibrate type.
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3. Set each vibrate type to the desired option.
4. Tap OK.
Do Not Disturb
Set a schedule when to prevent interruptions from notifications. You can set to allow certain features to
interrupt when Priority only is set.
1. Tap > Tools > Settings > Sound tab.
2. Tap Do not disturb.
3. Set the desired options as needed.
Lock Screen
Allows you to choose if you want to show or hide notifications on the lock screen.
1. Tap > Tools > Settings > Sound tab.
2. Tap Lock screen.
3. Tap the desired option.
Apps
Allows you to prevent apps from displaying notifications or set apps to show notifications with priority
when Do not disturb is set to Priority only.
1. Tap > Tools > Settings > Sound tab.
2. Tap Apps.
3. Tap the desired apps.
4. Choose Block to show no notifications from the app or choose Priority to show notifications with
priority on top of others and when Do not disturb set to Priority only.
Hi-Fi Quad DAC
Connect to the earpiece, speaker or other external audio devices and use any of them as a Hi-Fi Quad
DAC.
1. Tap > Tools > Settings > Sound tab.
2. Tap Hi-Fi Quad DAC.
3. To activate this feature, tap the Hi-Fi Quad DAC switch .
4. Tap Hi-Fi Quad DAC to set the desired options as needed.
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More Settings
This menu allows you to adjust additional sound settings.
Notification Sound
When you receive a notification such as the arrival of new messages, calendar events, or alarms, the
phone sounds a ringtone.
1. Tap > Tools > Settings > Sound tab.
2. Tap More > Notification sound.
3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select another
sound or tap CANCEL.
Vibrate on Tap
Vibrate when tapping the Home touch buttons and during other UI interactions.
1. Tap > Tools > Settings > Sound tab.
2. Tap More > Vibrate on tap.
3. Tap the switch to turn on the feature.
Sound Effects
This menu lets you select whether you hear tones when touching numbers on the dialpad, selecting on-
screen options, and more.
1. Tap > Tools > Settings > Sound tab.
2. Tap More > Sound effects.
3. Tap the switch next to a desired option to enable or disable the feature.
Voice Notifications
To read out the incoming call and the message event automatically.
1. Tap > Tools > Settings > Sound tab.
2. Tap More > Voice notifications.
3. Tap to turn the feature on and set the desired options.
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Display Settings
Adjusting your phone's display settings not only helps you see what you want, it can also help increase
battery life.
Display Settings Overview
The display settings menu allows you to configure the following options:
Category
Description
Second screen
Customize the settings and options for the Second screen.
Home screen
Configure your phone's home screen settings.
Lock screen
Configure your phone's lock screen settings.
Theme
Choose the desired theme.
Home Touch Buttons
Configure options for your home touch buttons.
Font type
Choose the desired font type.
Font size
Choose the desired font size.
Bold text
Choose whether the phone displays bold text.
Brightness
Adjust your screen’s contrast (brightness) to suit your surroundings.
Comport view
Set to reduce the amount of blue light on screen to reduce eye strain.
Auto-rotate screen
Choose whether the phone automatically switches the orientation of the
screen as you turn it sideways or even upside down.
Screen timeout
Select how long the display screen remains backlit after you touch the screen
or press a key before the screen darkens.
More
Adjust additional display settings.
Access Display Settings
1. Tap > Tools > Settings .
2. Tap the Display tab.
Display Settings 144
3. Set your display options.
Your display settings are saved and applied.
Second Screen
To customize the settings and options for the Second screen, see Second Screen.
Home Screen
Configure your phone's home screen settings.
Select Home
Choose the desired Home theme.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Select Home.
3. Tap Home (standard Android layout), EasyHome (simplified version for users less familiar with
Android navigation), or Home & app drawer (provides separate layout for the Home screen and
apps list).
Wallpaper
Choose the desired wallpaper for the home screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap SET WALLPAPER to set it as the wallpaper.
Screen Swipe Effect
Choose the desired type of effect to display when you swipe from one home screen canvas to the next.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Screen swipe effect.
3. Tap the desired effect and then tap OK.
Sort Apps By
Sort apps by name or download date or download date on the home screen.
1. Tap > Tools > Settings > Display tab.
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2. Tap Home screen > Sort apps by.
3. Tap the option you want to sort apps by.
Grid
Set the layout of the home screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Grid.
3. Tap the desired grid type and then tap OK.
Hide Apps
Choose if you want to show or hide apps on the home screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Hide apps.
3. Tap the app(s) that you want to hide and APPLY.
Smart Bulletin
Include an additional Home screen showing customized info.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Smart Bulletin.
3. Tap the desired options you want to display on the Home screen.
Lock Screen
Lock screen menu lets you configure screen lock options.
Select Screen Lock
You can increase your phone's security by setting up a Knock Code, pattern, PIN, or Password. When
these features are enabled, draw the correct unlock pattern, enter the PIN, or enter the password on the
screen to unlock and regain access to the phone.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Select screen lock.
3. Select the desired screen lock option from the following options:
None: No screen lock set.
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Swipe: Swipe any part of the screen to unlock the screen.
Knock Code: The Knock Code feature allows you to create your own unlock code using a
combination of knocks on the screen. You can access the home screen directly when the
screen is off by tapping the same sequence on the screen.
Pattern: Opens a set of screens that guide you through drawing a screen unlock pattern.
Then, you can set vibrate on touch or whether to make the pattern visible.
PIN: Enter a numeric PIN to unlock screen.
Password: Enter a password to unlock screen.
Fingerprints: Use your fingerprint to unlock the screen or content.
From then on, any time you wish to turn the phone on or unlock the screen, you must draw your unlock
pattern or enter the PIN or password to unlock the screen.
Note: You have five opportunities to enter your unlock Pattern, PIN or Password. If you've entered wrong
information five times in a row, you must wait 30 seconds before you can attempt again.
Note: When using Knock Code, failing to enter the correct sequence 5 times will display an outlined grid
box to allow you precise entry.
Smart Lock
Allows you to set when to automatically unlock the phone.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Smart Lock.
Note: If you use this function, set a screen lock first.
Wallpaper
Select the wallpaper to display for your lock screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap SET WALLPAPER to set it as the wallpaper.
Clock
Select the position of the clock on the lock screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Clock.
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3. Select the position of the clock on the lock screen.
Shortcuts
Allows you to choose the shortcuts available on the lock screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Shortcuts.
3. Tap a shortcut and select the desired app. You can also select to delete the shortcuts.
4. Tap SAVE.
Screen Swipe Effect
Choose the desired screen swipe effect when you swipe the screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Screen swipe effect.
3. Tap Particle, Soda, Basic circle, or Vector circle.
Weather Animation
Show weather animation effect on the lock screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap the Weather animation switch to show a weather animation on the lock screen when it rains
or snows in your current location.
Contact Info for Lost Phone
Select whether to display the owner information on the lock screen and customize the owner information.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap Contact info for lost phone.
4. Enter the desired information in the field provided and tap SAVE.
Lock Timer
Choose the amount of time before the screen automatically locks after the screen has timed-out.
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1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Lock timer.
3. Tap the desired time.
Power Key Instantly Locks
Allows you to instantly lock the screen when you press the Power/Lock Button.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap Power key instantly locks to turn on the feature.
Theme
Choose the desired theme.
1. Tap > Tools > Settings > Display tab.
2. Tap Theme.
Home Touch Buttons
Configure options for your home touch buttons.
To select the combination of your home touch buttons:
1. Tap > Tools > Settings > Display tab.
2. Tap Home touch buttons > Button combination.
3. Drag the icons to rearrange the Home touch buttons.
To select the color of your home touch buttons:
1. Tap > Tools > Settings > Display tab.
2. Tap Home touch buttons > Color.
3. Tap the desired color theme from the list.
To select which apps hide the home touch buttons:
1. Tap > Tools > Settings > Display tab.
2. Tap Home touch buttons > Hide Home touch buttons.
3. Tap the switch next to the apps you want to hide the home touch buttons.
Display Settings 149
Font Type
Choose the desired font type.
1. Tap > Tools > Settings > Display tab.
2. Tap Font type.
3. Tap a desired font type.
Font Size
Choose the desired font size.
1. Tap > Tools > Settings > Display tab.
2. Tap Font size.
3. Tap a desired font size.
Bold Text
Choose whether the phone displays bold text.
1. Tap > Tools > Settings > Display tab.
2. Tap the Bold text switch to set the bold text.
Brightness
Adjust your screen’s contrast (brightness) to suit your surroundings.
1. Tap > Tools > Settings > Display tab.
2. Scroll down to Brightness and use the slider to set the brightness level.
Tip: For the best battery performance, use the dimmer levels. You can also set Auto to adjust brightness
depending on the surrounding lighting.
Comport View
Set to reduce the amount of blue light on screen to reduce eye strain.
1. Tap > Tools > Settings > Display tab.
2. Tap Comport view.
3. Tap the switch to use comport view and select the blue light filter.
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Auto-Rotate Screen
Choose whether the phone automatically switches the orientation of the screen as you turn it sideways or
even upside down.
1. Tap > Tools > Settings > Display tab.
2. Tap the Auto-rotate screen switch to automatically rotate the screen.
– or –
To disable the auto-rotate feature, tap the Auto-rotate screen switch again.
Note: Some applications on your phone do not support the Auto-rotate feature.
Screen Timeout
Select how long the display screen remains backlit after you touch the screen or press a key before the
screen darkens.
1. Tap > Tools > Settings > Display tab.
2. Tap Screen timeout.
3. Select 15 sec, 30 sec, 1 min, 2 min, 5 min, 10 min, 15 min, or Keep screen turned on.
Note: Long backlight settings reduce the battery’s talk and standby times. For the best battery
performance, use the shortest convenient timeout.
More Settings
The More settings menu allows you to adjust additional display settings.
■ Tap > Tools > Settings > Display tab > More.
Display Size
Set the items on the screen to a size that is easy for you to see. Some items may change position.
KnockON
Turn on or off the screen by tapping the screen twice.
Screen Saver
Screensaver will be on when the phone is sleeping while docked and/or charging.
Display Settings 151
Mini View
Turn on this menu to shrink the screen for use with one hand by swiping left or right across the Home
touch buttons.
Motion Sensor Calibration
Improve the accuracy of the tilt and speed of the sensor.
General Settings 152
General Settings
This group of settings lets you configure general settings such as accounts & sync, location, and more.
General Settings Overview
You can set the following options in the General settings menu:
Category
Description
Language & keyboard
Set the language and keyboard type.
Location
Enable location service.
Accounts & sync
Manage and sync your accounts.
Cloud
Manage the cloud accounts for LG apps.
Accessibility
Configure any accessibility plug-ins you have installed on your phone.
Shortcut keys
Access to apps by pressing the Volume Buttons twice when the screen is off
or locked.
Google services
Use Google Settings to manage your Google apps and account settings.
Fingerprints & security
Use the Fingerprints & security settings to help secure your phone and its
data.
Smart settings
Turn on/off, open or change something such as Wi-Fi, Music, Sound profile
according to where you are or what you do.
Quick Cover case
Select the apps to be used with the cover closed.
Date & time
Set your preferences for how the date and time is displayed. You can also
select a time zone.
Smart cleaning
Manage unused apps and data.
Storage
Monitor the used and available internal memory and SD card (if available).
You can also mount/unmount the SD card and erase its contents.
Battery & power saving
Show any battery information and configure options.
Memory
Monitor the memory used on average and the memory used by apps in the
device.
General Settings 153
System updates
From time to time, updates may become available for your phone. You can
download and apply updates through the Settings menu.
Apps
View details about the applications installed on your phone, manage their
data, force them to stop, and set whether you want to permit installation of
applications that you obtain from websites and email.
Tap & pay
You can make payments with your device instead of a credit card.
Backup & reset
Back-up your data, automatically restore data, and erase all the data on your
phone.
About phone
Displays information such as the network, battery, hardware, and software.
Access General Settings
1. Tap > Tools > Settings .
2. Tap the General tab.
3. Set your general options.
Your general settings are saved and applied.
Language & Keyboard
Your phone's Language & keyboard settings let you select a language for the devices screens and menus,
as well as manage a personal user dictionary. The keyboard settings let you select a preferred input
method, control keyboard settings, and more.
Language
You can choose to display your device's on-screen menus in multiple languages.
1. Tap > Tools > Settings > General tab > Language & keyboard > Language.
2. Select a language from the list.
Spelling Correction
Allows spelling correction when using the on-screen keyboard.
Keyboard & Input Methods
Shows the current keyboard type and the available input methods. Tap the options to configure each
keyboard’s settings.
General Settings 154
Text-to-Speech Output
Tap to set the preferred engine or general settings for text-to-speech output.
Pointer Speed
Adjust the pointer speed.
Reverse Buttons
Reverse the mouse buttons to use the primary button on the right side.
Location
Allows you to turn on location service. Your phone determines your approximate location using GPS, Wi-
Fi and mobile networks.
■ Tap > Tools > Settings > General tab > Location.
Mode: Select a method to provide your location information.
My place: Set the device to analyze frequently visited places so that it can automatically
recognize a residential address.
RECENT LOCATION REQUEST: View apps that recently requested location information.
Low power location estimation: Estimate the device location by using low power
consumption.
Google Location History: Permit Google services to collect your location information.
Google Location Sharing: Share your real-time location with others.
Accounts & Sync
Use the Accounts & sync settings menu to add, remove, and manage your Google and other supported
accounts. You also use these settings to control how and whether all applications send, receive, and sync
data on their own schedules and whether all applications can synchronize user data automatically. Gmail,
Calendar, and other applications may also have their own settings to control how they synchronize data;
see the sections on those applications for details.
1. Tap > Tools > Settings > General tab.
2. Tap Accounts & sync.
Tap ADD ACCOUNT to add new account.
Tap Auto-sync data to automatically sync your account data.
General Settings 155
Cloud
The Cloud menu allows you to manage the cloud accounts for LG apps.
You can add your cloud account on the list and then you can browse, play and download your content on
LG apps.
To add a cloud account:
1. Tap > Tools > Settings > General tab.
2. Tap Cloud.
3. To add an account, tap ADD ACCOUNT and select Drive, Box, Dropbox, or OneDrive.
4. After signing in, tap the cloud menu in File manager app to use cloud content.
To set which apps to use the cloud with:
1. Tap > Tools > Settings > General tab > Cloud.
2. Select a cloud and tap the apps you want to use with it.
To remove an account:
1. Tap > Tools > Settings > General tab > Cloud.
2. Select a cloud and tap > Remove account > OK.
Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone.
Note: Requires additional plug-ins to become selectable.
Vision
The Vision setting allows you to configure the visual options.
1. Tap > Tools > Settings > General tab > Accessibility > Vision.
2. Set the following options:
TalkBack: Tap the TalkBack switch to turn it on. Tap Settings at the bottom of the
screen to adjust the TalkBack settings. When TalkBack is turned on, the touchscreen settings
require the user to first tap an item they wish to select, and then double tap the item again in
order to access this feature.
Voice notifications: Use automatic spoken alerts for incoming calls.
Font size: Tap to set the size of the text.
General Settings 156
Bold text: Tap to set bold text.
Display size: Set the items on the screen to a size that is easy for you to see. Some items
may change position.
Touch zoom: Zoom in or out by tapping the screen three times.
Window zoom: Zoom in or out within a window and invert the color.
Large mouse pointer: Magnify the mouse pointer.
High contrast screen: Turn the background color into black for a high contrast screen.
Screen color inversion: Tap to invert the colors of the screen and content.
Screen color adjustment: Set the color contrast for better screen viewing.
Grayscale: Tap to set grayscale screen.
End call with the Power key: Tap so that you can end voice calls by pressing the
Power/Lock Button. When this option is enabled, pressing the Power/Lock Button during a
call does not lock the screen.
Hearing
The Hearing setting allows you to configure hearing options.
1. Tap > Tools > Settings > General tab > Accessibility > Hearing.
2. Set your preferred options.
Captions: Customize caption settings for those with hearing impairments.
Flash alerts: The flash will blink for incoming calls and notifications.
Turn off all sounds: Activate to turn off all sounds.
Audio type: Tap to change the sound to Mono or Stereo.
Sound balance: To manually adjust the sound direction.
Motor & Cognition
The Motor & cognition setting allows you to configure physical and motor options.
1. Tap > Tools > Settings > General tab > Accessibility > Motor & cognition.
2. Set your preferred options.
Touch assistant: Provide a touch board with easy use for general buttons or gestures to
access in short. Tap the Touch assistant icon to access the Power Button, Home
Button, Volume Down Button, Volume Up Button, and the Next button (Screen capture,
Accessibility, Pinch).
General Settings 157
Touch input: Enter text by touching and holding the screen or modify it by simply touching
the screen.
Physical keyboard: Customize the keyboard settings.
Auto mouse click: Automatically click the mouse pointer in case of no movement.
Touch and hold for calls: Answer or decline calls by touching and holding the call button
instead of dragging it.
Screen timeout: Turn off the screen automatically when the device is left idle for a specified
period of time.
Touch control areas: Limit the touch area so that only a particular portion of the screen can
be controlled by touch input.
General
The General settings allows you to configure general system options.
1. Tap > Tools > Settings > General tab > Accessibility.
2. Set your preferred options.
Accessibility features shortcut: Sets quick, easy access to selected features when you
triple-tap the Home Key .
Persistent notification: Tap the switch to turn it on. Alerts sound repeatedly when
there are unread notifications for certain apps.
Auto-rotate screen: Tap to allow the device to rotate the screen depending on the device
orientation (portrait or landscape).
Services
The Services setting allows you to configure the service option.
1. Tap > Tools > Settings > General tab > Accessibility.
2. Set your preferred options.
Select to Speak: Tap to hear spoken feedback when you tap items.
Switch Access: Tap to control the device using configurable key combinations.
General Settings 158
Shortcut Keys
Shortcuty Key provides quick access to apps by pressing the Volume Buttons twice when the screen is
off or locked.
Capture+: Press the Volume Up Button twice.
Camera: Press the Volume Down Button twice.
■ Tap > Tools > Settings > General tab > Shortcut keys.
Google Services
Use Google Services to manage your Google apps and account settings.
■ Tap > Tools > Settings > General tab > Google services.
Fingerprints & Security
Use the Fingerprints & security settings to help secure your phone and its data.
■ Tap > Tools > Settings > General tab > Fingerprints & security.
Fingerprints
Use your fingerprint to unlock the screen or content.
Content Lock
Select lock types to lock files in the QuickMemo+ app.
Encrypt SD Card
Encrypt SD card storage and keep data unavailable for other devices.
Secure Start-up
When you power on your device, you will be required to enter your screen lock.
Password Typing Visible
Checkmark to briefly show each character of passwords as you enter them so that you can see what you
enter.
Phone Administrators
Allows you to view or deactivate device administrators.
Unknown Sources
Allows installation of non-Play Store applications.
General Settings 159
Credential Protection
Displays the storage type for credentials.
Certificate Management
Allows you to manage the certificate.
Trust Agents
View or deactivate Trust agents.
Screen Pin
This feature allows you to lock your device so that the current user can only access the pinned app. This
is useful for users with children.
Usage Access
Allows you to set access to App usage.
Smart Settings
Allows you to turn on/off, open or change something such as Wi-Fi, Music, Sound profile according to
where you are or what you do.
■ Tap > Tools > Settings > General tab > Smart settings.
Quick Cover Case
This menu allows you to select apps to be used directly on the cover in small view using Quick Cover.
Keep in mind that turning on these Quick Cover case settings may result in irregular device behavior.
1. Tap > Tools > Settings > General tab > Quick Cover case
2. Tap to activate the feature.
Date & Time
Set your preferences for how the date and time is displayed. You can also select a time zone.
■ Tap > Tools > Settings > General tab > Date & time.
Smart Cleaning
Allows you to manage unused apps and data.
1. Tap > Tools > Settings > General tab > Smart cleaning.
2. Tap the data you want to remove, then tap CLEAN.
General Settings 160
3. Tap YES to proceed with deleting the files.
Storage
The Storage menu lets you monitor the used and available internal memory and SD card (if available).
You can also mount/unmount the SD card and erase its contents.
■ Tap > Tools > Settings > General tab > Storage.
Battery & Power Saving
The Battery menu lets you show any battery information and configure options.
1. Tap > Tools > Settings > General tab.
2. Tap Battery & power saving.
Tap Battery usage to display the apps that use the most battery power.
Tap Battery percentage on status bar to display the battery percentage indicator on the
status bar.
Tap Battery saver to set the Battery saver feature on or off and select which functions are
changed when the feature is activated.
Tap Game battery saver to adjust the video quality in games to save battery.
Memory
You can monitor the memory used on average and the memory used by apps in the device.
■ Tap > Tools > Settings > General tab > Memory.
System Updates
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings menu.
■ Tap > Tools > Settings > General tab > System updates.
Apps
The Apps settings menu lets you view details about the applications installed on your phone, manage
their data, force them to stop, and set whether you want to permit installation of applications that you
obtain from websites and email.
To view details about your applications:
1. Tap > Tools > Settings > General tab > Apps.
2. Tap the desired app to view its information.
General Settings 161
To force applications to stop:
1. Tap > Tools > Settings > General tab > Apps.
2. Find the application to force stop and tap the application.
3. Tap Force stop.
4. Read the disclaimer and tap OK.
To uninstall a downloaded application:
1. Tap > Tools > Settings > General tab > Apps.
2. Find the application you want to uninstall and tap it.
3. Tap Uninstall.
4. Read the disclaimer and tap OK.
Tap & pay
You can make payments with your device instead of a credit card.
■ Tap > Tools > Settings > General tab > Tap & pay.
Note: Turn on NFC to use the Tap & pay feature.
Backup & Reset
The privacy settings on your device allow you to back-up your data, automatically restore data, and erase
all the data on your phone.
■ Tap > Tools > Settings > General tab > Backup & reset.
LG Backup
Backs up all information on the device and restores it in the event of data loss or replacement.
Back Up My Data
Allows you to back up app data, Wi-Fi passwords, and other settings to Google servers.
Backup Account
Allows you to choose an account to back up data.
Automatic Restore
When reinstalling an app, enabling this option restores backed up settings and data.
General Settings 162
Network Settings Reset
Reset all network settings.
Factory Data Reset
Resetting the phone restores all the factory defaults, including personal data from phone storage,
information about your Google Account, any other accounts, your system and application settings, and
any downloaded applications. After resetting the phone, the next time you turn on the phone, you‘re
prompted to reenter the same kind of information as when you first started the phone. See Activation and
Service.
1. Tap > Tools > Settings > General tab > Backup & reset.
2. If you are certain that you would like to restore all factory settings, tap Factory data reset.
3. Tap RESET PHONE.
4. Enter your unlock sequence if you have configured one, then tap Delete all and RESET to
confirm.
About Phone
The About Phone menu lets you access important phone information.
About Phone Overview
The following About Phone items may be reviewed or set:
About Phone Item
Description
Phone name
Change the name of your device.
Update Center
Check updates for apps provided by LG Electronics.
Network
Check network information such as the signal power, IP address and etc.
Status
Check your phone's status such as your phone number, MEID/IMEI and
etc.
Battery
Check your battery status, level and usage.
Hardware info
Check your hardware information such as the model number, hardware
version and etc.
Software info
Check your software information such as the Android version, software
version and etc.
General Settings 163
Legal info
Review various types of important legal information for LG software, open
source licenses, Google and etc.
Patent information
Check patent information for this model.
Access About Phone Options
1. Tap > Tools > Settings > General tab > About phone.
2. Tap the desired menu.
164
Getting Help
The following set of topics will cover phone specifications and how to contact Boost Mobile and manage
your wireless service.
For Assistance 165
For Assistance
The following topics address areas of support for your device, such as account information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Issue: Phone freezes/operation is unstable.
Solution: Turn the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then turn the phone on again. Data that was being edited is erased after your phone is
powered on again.
Issue: Operation is unstable after a new application was installed.
Solution: The newly installed application may be the cause. Uninstall the application in Safe mode.
See Uninstall an App. To turn the phone on in Safe mode:
Press and hold the Power/Lock Button > touch and hold Power off, read the disclaimer for
safe mode, and then tap TURN ON.
• After turning the phone on in Safe mode, "Safe Mode" appears at lower left.
• After restarting in Safe mode, your phone can be powered on as usual.
• Before turning the phone on in Safe mode, it is recommended that you back up important
data.
• By powering the phone on in Safe mode, added widgets may be deleted.
Issue: Cannot use phone, mail, or Internet.
Solution 1: Check whether you are where signal is weak or out of service area.
Solution 2: Power the phone on again.
Solution 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
1. Tap > Tools > Settings > Networks tab.
2. Tap Airplane mode switch to turn the function off.
Solution 4: Is data communication disabled? To check that data communication is enabled:
1. Tap > Tools > Settings > Networks tab > Mobile data.
2. Tap the Mobile data switch to turn it on.
For Assistance 166
Solution 5: Is a disabled access point set? To reset to initial settings:
1. Tap > Tools > Settings > Networks tab > More.
2. Tap Mobile networks > Access Point Names.
3. Tap > Reset to default.
Issue: Battery level goes down quickly.
Solution: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of Battery.
Issue: Cannot install applications.
Solution: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings. Applications not supported by your phone cannot be installed.
Issue: Cannot unlock screen.
Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then power the phone on again. Data that was being edited is erased after the phone is
powered on again.
Boost Account Information and Help
Find out about managing your account online and on your phone, buying additional minutes for your plan,
and getting help.
For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at:
boostmobile.com.
Manage Your Account
Access information about your account. You can:
● Check your minutes.
● Re-Boost
®
(add money to your account).
● Change plans.
● And more.
From Your Phone
Access account information and other self-service tools from My Boost.
■ Tap > My Boost .
For Assistance 167
You can also dial directly for access to certain information:
● Dial (#BAL) to check account balance.
● Dial (#ADD) to add money to your account.
● Dial to launch My Boost or call Boost Customer Care (depending on
your Settings) to get answers to other questions.
From Your Computer
■ Visit boostmobile.com, click My Account, and log in with your wireless phone number and
account PIN.
From Any Other Phone
■ Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848).
Re-Boost
Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want
to pay. Keep your account active by using your phone and adding money to your account.
Pay with Cash
Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at
the register, where available.
Pay Anytime with a Credit/Debit Card
Dial #ADD ( ) to add money from your phone or visit My Account at
boostmobile.com to do it online. Securely register your credit/debit card with Boost for more convenient
one-time payments or to set up easy Auto Re-Boost payments.
Set Up Worry-Free Payments with Auto Re-Boost
SM
It‘s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank
account—whatever‘s best for you.
Visit boostmobile.com/reboost/ to get the details on all your Re-Boost options.
For Assistance 168
Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s been reset to factory settings
without your permission. For example, if your device is lost, stolen, or wiped, only someone with your
Google Account or screen lock information can use the device.
All you need to make sure your device is protected is:
● Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can’t
be erased using the Settings menu unless your screen is unlocked.
● Add your Google Account on your device: If your device is wiped but you have your Google
Account on it, the device can’t finish the setup process until your Google Account information is
entered again.
After your device is protected, you’ll need to either unlock your screen or enter your Google Account
password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset.
Note: Do not forget your Google Account and password you had added to your device prior to performing
a factory reset. If you can’t provide the account information during the setup process, you won’t be able to
use the device at all after performing the factory reset.
Copyright Information
© 2017 Boost Worldwide All rights reserved. Other marks are the property of their respective owners.
LG and the LG logo are registered trademarks of LG Corp. LG V20 is a trademark of LG Corp. Wi-Fi
®
and
the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Bluetooth
®
is a registered trademark of
Bluetooth SIG, Inc. worldwide. Google is a trademark of Google Inc. microSD™ is a trademark of
SanDisk. Other trademarks and trade names are those of their respective owners. Unless otherwise
specified herein, all accessories referenced herein are sold separately. All features, functionality, and
other product specifications are subject to change. Screen shots are simulated and subject to change.
Note: Open Source Software
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in
this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are
available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of media, shipping, and handling) upon email request to
This offer is valid for a period of three years after our last shipment of this product. This offer is valid to
anyone in receipt of this information.
For Assistance 169
Dolby Audio
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are
trademarks of Dolby Laboratories.
Reproduced with permission of Yahoo. © 2017 Yahoo. YAHOO! and the YAHOO! logo are
registered trademarks of Yahoo.
Index 170
Index
4G LTE, 78
About Phone, 162
About the User Guide, 2
Accessibility, 155
Accounts & Sync, 154
Activation and Service, 20
Add a Bookmark, 79
Add a Contact, 63
Add a VPN Connection, 137
Add Another Exchange Account, 76
Add Another Google (Gmail) Account, 76
Add Folders to the Home Screen, 48
Add Widgets to the Home Screen, 48
Additional Clock Features, 118
AE/AF Lock, 104
Airplane Mode, 26, 131
Answer Phone Calls, 52
Anti-Theft Guide, 168
Applications, 24
Apps, 141, 160
Archive Gmail Threads, 74
Auto Camera Mode, 94
Auto Shot, 107
Auto-Rotate Screen, 150
Back Up Contacts, 67
Backup & Reset, 161
Basics, 22
Battery & Power Saving, 160
Battery Use, 5
Bluetooth, 88
Bluetooth Information, 88
Bluetooth Settings, 132
Bold Text, 149
Boost Account Information and Help, 166
Brightness, 149
Browser Settings, 80
Burst Shot, 99
Calculator, 117
Call Emergency Numbers, 51
Call Forwarding, 59
Call from Call Logs, 54
Call Settings, 132
Call Settings Menu, 60
Call Using the Phone Dialer, 50
Call Waiting, 59
Caller ID Blocking, 58
Capture Screenshots, 24
Capture+, 119
Change the Wallpaper, 47
Changing the Camera Mode, 94
Charge the Battery, 8
Check Received Gmail Messages, 73
Chrome Browser, 79
Clock, 117
Cloud, 155
Complete the Setup Screens, 20
Comport View, 149
Conference Calling, 59
Configure Visual Voicemail Settings, 56
Configure Wi-Fi Settings, 86
Connect to a Paired Bluetooth Device, 89
Connect to or Disconnect From a VPN, 137
Contacts Screen Layout, 65
Content Sharing, 91
Copyright Information, 168
Create a Google Account, 32
Create an Exchange Account, 33
Create and Send a Gmail Message, 73
Create Playlists in Google Play Music, 127
Customize the Home Screen, 47
Customizing the Camera Options, 95, 102, 103
Data Connection Status and Indicators, 79
Data Services General Information (4G LTE and
3G Networks), 78
Date & time, 159
Delete a Contact, 66
Delete Gmail Threads, 75
Direct Reply, 42
Disconnect Wi-Fi, 86
Do Not Disturb, 141
Edit a Contact, 66
Edit Pictures, 110
Enable the Bluetooth Feature, 88
Enter Text, 27
Expandable Notifications, 41
Extended Home Screens, 44
Facebook, 81
File Manager, 120
Find and Install an App, 34
Fingerprints & Security, 158
Index 171
Focus Peaking, 105
Font Size, 149
Font Type, 149
Format microSD Card, 15
Gesture Shot, 107
Gesture View, 108
Get Help with Google Play, 36
Gmail, 72
Gmail Settings, 77
Google Account, 31
Google Maps, 114
Google Play Music App, 125
Google Play Music Screen Layout, 126
Google Play Store, 33
Google Search, 115
Google Search Options, 115
Google Services, 158
Hangouts, 82
HD Audio Recorder, 120
Hi-Fi Quad DAC, 141
Home Screen, 22, 144
Home Screen Basics, 43
Home Screen Layout, 43
Home Touch Buttons, 148
Hotspot, 87
Import Contacts, 67
In-Call Screen Layout and Operations, 53
Insert microSD Card, 12
Inserting the Battery, 5
Install the Facebook App on Your Phone, 81
Install the Twitter App on Your Phone, 82
Interval Shot, 108
Language & Keyboard, 153
LG Health, 122
Location, 154
Lock and Unlock Your Screen, 36
Lock Screen, 141, 145
Manage Message Conversations, 70
Manage Your Account, 166
Manual Camera Mode, 101
Manual Video Mode, 103
Memory, 160
microSD Card, 12
Mobile Data Settings, 132
More Settings, 135, 142, 150
Mute Gmail Threads, 75
Nano SIM Card, 9
Navigation Apps, 114
New Messages Notification, 70
Notification Panel, 46
Open New Browser Tabs, 80
Optional Calling Services, 58
Other Useful Features for Use of the HD Audio
Recorder App, 122
Other Useful Features in the Camera App, 104
Pair Bluetooth Devices, 89
Parts and Functions, 3
Phone Keyboard, 29
Phone Number, 26
Phone Settings Menu, 23
Place a Call from Contacts, 54
Place and Answer Calls, 50
Play Music with Google Play, 125
Portrait and Landscape Screen Orientation, 23
Post a Video to YouTube, 128
Preinstalled Apps, 25
Prepare Your Phone for VPN Connection, 136
Quick Cover Case, 159
QuickMemo+, 120
QuickRemote, 123
QWERTY Keyboard, 28
Re-Boost, 167
Receive Information via Bluetooth, 91
Recording Modes, 121
Remove microSD Card, 14
Remove the Battery, 7
Report Spam, 75
Request a Refund for a Paid App, 34
Review Visual Voicemail, 56
Ringtone, 139
Ringtone ID, 140
Save and Resume a Draft Message, 69
Save as Flipped Image, 109
Scout, 114
Screen Timeout, 150
Search Gmail Messages, 75
Second Screen, 40, 144
Selfie Shot, 107
Send a Multimedia Message (MMS), 69
Send a Picture or Video by Multimedia Message,
111
Send a Text Message, 68
Send Information Using Bluetooth, 90
Send Pictures or Videos by Email, 111
Send Pictures or Videos Using Bluetooth, 112
Sending Files to a Computer, 92
Sending or Receiving Files, 91
Set Alarms, 117
Index 172
Set Up Secure Credential Storage, 136
Share & Connect, 132
Share a Contact, 66
Share Pictures and Videos, 111
Share Pictures or Videos via Additional Apps or
Social Media, 112
Share Videos on YouTube, 113
Shortcut Keys, 158
Sign into Your Google Account, 33
Simple View, 100
Smart Settings, 159
Sound Profile, 139
Sound with Vibration, 140
Status Bar, 44
Status Bar and Notification Panel, 44
Storage, 160
Studio Mode, 121
Switch between the Standard and Wide-Angle
Camera, 106
Switching between Cameras, 106
Switching between Gmail Accounts, 76
System Updates, 160
Take Pictures and Record Videos, 100
Tap & pay, 161
Tethering, 88
Tethering Settings, 134
Text and Multimedia Message Options, 71
Text and Multimedia Messaging, 68
Theme, 148
Tips for Editing Text, 30
Touchscreen Keyboards, 27
Transfer Files between Your Phone and a
Computer, 84
Troubleshooting, 165
Turn Wi-Fi On and Connect to a Wireless
Network, 85
Turn Your Phone On and Off, 15
Tweet on Twitter, 82
Twitter, 82
Uninstall an App, 35
Uninstalled Apps, 122
Unlock Your Screen Using the Knock Code
Feature, 37
Unmount the microSD Card, 14
Update an App, 35
Update Your Phone, 37
Update Your Phone Software, 38
Update Your PRL, 40
Update Your Profile, 40
Use Facebook, 81
Use Gmail Labels, 74
Use Google Search, 115
Use Google Voice Search, 116
Use the Browser, 79
Use the Touchscreen, 16
Using the Device with the Main Screen is off, 40
Various Camera Modes, 96
Vibrate Type, 140
Vibration Strength, 140
View Browser History, 80
View Contacts, 64
View Pictures and Videos Using Photos, 109
View YouTube Videos, 128
Viewing Content from Your Cloud, 92
Virtual Private Networks (VPN), 136
Visual Voicemail Options, 56
Visual Voicemail Setup, 55
Voicemail, 55
Voicemail Setup, 55
Volume, 139
Wi-Fi, 85
Wi-Fi Direct, 86
Wi-Fi Settings, 132
YouTube, 128
Zoom In or Out, 106
Zoom Lever, 104
