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LED INDICATOR STATUS
TROUBLESHOOTING
Device not charging/LED is red
• Make sure that your device is Qi-enabled.
• Make sure that your charging pad is connected to a
working power outlet.
• Make sure that your device is positioned correctly
on your charging pad.
• Make sure that there are no other objects on the charging pad.
• Remove your device’s case. It may be blocking the wireless
signal.
Device charges slowly
• Your device may charge more slowly with the charging pad
than a charging cable. This is normal behavior.
• Make sure that your device is positioned in the center of your
charging pad.
SPECIFICATIONS
Qi Wireless Charging Pads:
Input: Micro USB 5 V/2 A, 9 V/2 A, 12 V/1.5 A
Wireless output: 10 W Max
Dimensions: 3.9 × 3.9 × 0.4 in. (9.5 × 9.5 × 1.1 cm)
AC power adapters:
Input: 100-240 V, 50/60 Hz
Output: 5 V/3 A, 9 V/2 A, 12 V/1.5 A
4 ft. (1.2 m) charging cable
ONEYEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
1-877-467-4289 (U.S. and Canada)
1-800-926-3000 (Mexico)
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its aliated companies
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
©2020 Best Buy. All rights reserved.
SAFETY INFORMATION
• Avoid dropping.
• Do not disassemble.
• Do not place metal objects between devices and wireless charging pad.
• Thick protective case (≥ .2 in. [5 mm]) or a case that includes a magnet or
metallic material, may not allow proper charging function.
• Keep wireless charging pad away from any liquid or moisture.
• The maximum ambient temperature during use of this product must not
exceed 113° F (45° C).
• Do not place this device in re or other excessively hot environments.
• Must use provided adapter for proper function. If not it may be malfunction.
LEGAL NOTICES
FCC Information
FCC Caution: Changes or modications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
RSS-Gen Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two
conditions:(1) This device may not cause interference; and(2) This device must accept any interference,
including interference that may cause undesired operation of the device.
RF exposure statement
This equipment complies with radio frequency exposure limits set forth by the FCC for an uncontrolled
environment.
This equipment should be installed and operated with a minimum distance of 20 cm between the device
and the user or bystanders. This device must not be co-located or operating in conjunction with any other
antenna or transmitter.
This equipment complies with radio frequency exposure limits set forth by theInnovation, Science and
Economic Development Canada for an uncontrolled environment.This equipment should be installed and
operated with a minimum distance of 20 cm between the device and the user or bystanders. This device
must not be co-located or operating in conjunction with any other antenna or transmitter.
LED
Blinking blue
Solid blue
Solid purple
Solid red
Blinking red
STATUS
Standby
Charging
Quick charging
Insucient input power
Charging error
V2 ENGLISH 20-0302
NS-MWPC10K_10KTP_10K-C_20-0302_QSG_V2_EN.ai 2 6/18/2020 1:22:35 PMNS-MWPC10K_10KTP_10K-C_20-0302_QSG_V2_EN.ai 2 6/18/2020 1:22:35 PM