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CM162740 MUK Rev2 04/18
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0344 871 0944
Spare Parts 0344 873 0710
Republic of Ireland 1800 409 119
www.morphyrichards.com
IF YOU ARE HAVING A PROBLEM
WITH ONE OF OUR PRODUCTS,
CALL OUR HELPLINE:
UK: 0344 871 0944
EIRE: 1800 409 119
SPARES: 0344 873 0710
I
t is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
P
lease quote the following information if the product
d
evelops a fault. These numbers can be found on the base
of the product.
M
odel no.
S
erial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should
b
e returned to the place of purchase for it to be replaced.
I
f the fault develops after 28 days and within 12 months of
o
riginal purchase, you should contact the Helpline number
q
uoting Model number and Serial number on the product,
o
r write to Morphy Richards at the address shown.
Y
ou may be asked to return a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions),
the faulty appliance will then be repaired or replaced as
appropriate and dispatched usually within 7 working days
of receipt.
If, for any reason, this item is replaced or repaired during
the 1 year guarantee period, the guarantee on the new
item will be calculated from original purchase date.
Therefore it is vital to retain your original till receipt or
invoice to indicate the date of initial purchase.
To qualify for the 1 year guarantee, the appliance must
have been used according to the instructions supplied.
For example, crumb trays should have been emptied
regularly.
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1 T
he fault has been caused or is attributable to accidental
use, misuse, negligent use or used contrary to the
m
anufacturer’s recommendations or where the fault has
b
een caused by power surges or damage caused in
transit.
2 T
he appliance has been used on a voltage supply other
than that stamped on the products.
3 Repairs have been attempted by persons other than our
s
ervice staff (or authorised dealer).
4 T
he appliance has been used for hire purposes or non
d
omestic use.
5 The appliance is second hand.
6 Morphy Richards reserves the right not to carry out any
type of servicing under the guarantee at its discretion
7 Plastic filters for all Morphy Richards Kettles and Coffee
M
akers are not covered by the guarantee.
8 Batteries and damage from leakage are not covered by
the guarantee.
• This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered
as an additional benefit and does not affect your statutory
rights as a consumer. Morphy Richards products are
intended for household use only. See usage limitations
within the location safety instructions.
Morphy Richards has a policy of continuous improvement
in product quality and design. The company, therefore
reserves the right to change the specification of
its models at any time.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not be
disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country
Disclaimer
ExclusionsYour 1 Year Guarantee
CM162740 MUK Rev2.qxp_Layout 1 02/05/2018 11:13 Page 2
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