VISTA User Manual

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TROUBLESHOOTING

Soft reset: If your earbuds are not responding, place your Vista in the charging case, close the lid for at least 5 seconds and plug

thecase into charge. This will turn your earbuds o and perform a soft reset.

Factory reset: If that does not resolve your problem we recommend resetting your earbuds to their original factory settings. Before starting

this process please FORGET or REMOVE your Vista device from the Bluetooth menu on all your connected audio devices.

Hard reset: If the battery has enough charge but the device does not turn on and you don’t hear any tones, press and hold the earbud

button for 20 seconds and then release. Put the earbud back in the case, wait for 5 seconds, then take the earbud out of the case.

Place both earbuds

intothe charging case

and close the lid.

Open the charging

case and press & hold

the case button until

the case LED starts

blinking white.

While the charging case

LED is blinking white,

press the button on

the case twice.

The LED will blink

pink. Once it stops

close the case.

Your earbuds are

reset and ready to

pair. Go to your audio

device Bluetooth

menu and select

“Jaybird Vista”

topair again.

A B C D

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User Manual - Page 17