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This massage chair is controlled by a microcomputer and is thus susceptible to power surges of +10 to-15%. The following situations may arise in the event of a power surge:
TROUBLESHOOTING
If your chair has any trouble, press the Trouble Shoot "Start" button for the chair to automatically
detect problem areas. Use this code when contacting our customer service team
The massage chair is connected to the power supply but is not functioning
1. Check to see that the plug is properly connected and working
2. Ensure the massage chair switch is in the ‘I’ position
Possible overheating due to prolonged use. Turn off the power for at least 30 to 50 minutes
1. Ensure the chair is plugged into a working outlet
2. Turn the power OFF and ON again
The remote control works but the massage chair is not functioning.
Both the remote control and the massage chair are not functioning
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