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The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0344 871 0944
Spare Parts 0344 873 0710
Republic of Ireland 1800 409 119
www.morphyrichards.com
IF YOU ARE HAVING A PROBLEM
WITH ONE OF OUR PRODUCTS,
CALL OUR HELPLINE:
UK: 0344 871 0944
EIRE: 1800 409 119
SPARES: 0344 873 0710
I
t is important to retain the retailer’s receipt as proof of
p
urchase. Staple your receipt to this back cover for future
reference.
P
lease quote the following information if the product
d
evelops a fault. These numbers can be found on the base
of the product.
Model no.
S
erial no.
A
ll Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should
be returned to the place of purchase for it to be replaced.
I
f the fault develops after 28 days and within 12 months of
original purchase, you should contact the Helpline number
quoting Model number and Serial number on the product,
o
r write to Morphy Richards at the address shown.
You may be asked to return a copy of proof of purchase.
S
ubject to the exclusions set out below (see Exclusions),
the faulty appliance will then be repaired or replaced as
appropriate and dispatched usually within 7 working days
of receipt.
If, for any reason, this item is replaced or repaired during
the 1 year guarantee period, the guarantee on the new
item will be calculated from original purchase date.
Therefore it is vital to retain your original till receipt or
invoice to indicate the date of initial purchase.
To qualify for the 1 year guarantee, the appliance must
have been used according to the instructions supplied.
For example, the blender should not be run for longer
periods than specified in the instructions.
1 T
he fault has been caused or is attributable to accidental
u
se, misuse, negligent use or used contrary to the
m
anufacturer’s recommendations or where the fault has
b
een caused by power surges or damage caused in
t
ransit.
2 T
he appliance has been used on a voltage supply other
t
han that stamped on the products.
3 R
epairs have been attempted by persons other than our
service staff (or authorised dealer).
4 T
he appliance has been used for hire purposes or non
d
omestic use.
5 The appliance is second hand.
6 M
orphy Richards reserves the right not to carry out any
t
ype of servicing under the guarantee at its discretion
7 Batteries and damage from leakage are not covered by
the guarantee.
• T
hese guarantees do not confer any rights other than those
e
xpressly set out above and do not cover any claims for
consequential loss or damage. These guarantees are
offered as an additional benefit and do not affect your
statutory rights as a consumer. Morphy Richards products
are intended for household use only. See usage limitations
within the location safety instructions.
Morphy Richards has a policy of continuous improvement
in product quality and design. The company, therefore
reserves the right to change the specification of
its models at any time.
For electrical products sold within the European
Community. At the end of the electrical products
useful life, it should not be disposed of with
household waste.
Please recycle where facilities exist. Check with
your Local Authority or retailer for recycling advice
in your country.
ExclusionsYour 2 Year Guarantee
Disclaimer
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