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www.insigniaproducts.com
29
20.9 Cu. Ft. French Door Refrigerator
Water is not dispensing.
• Make sure that the water line is connected and the water valve open. See
Connecting the water supply
on page 17.
• Make sure that the water line is not kinked or bent.
• Make sure that the refrigerator compartment temperature is not set too low. If
the temperature is too low, the water in the dispenser tank may freeze. See
Setting the refrigerator temperature
on page 20.
• Make sure that the water filter is correctly installed. See Replacing the water
filter on page 24.
A layer of frost occurs in one of
the compartments.
• A layer of frost may occur on the compartment’s interior walls if the freezer is
opened frequently or kept open too long.
• Make sure that the air outlets are not blocked by food.
• Make sure that the doors are fully closed.
To remove the frost, see Defrosting the freezer compartment
on page 23.
The refrigerator door is hard to
open.
• When you open the refrigerator door, warm air rushes inside. When you close
the door, the warm air rushes to the condenser which causes a vacuum. This
causes the door to be hard to open for about 10 to 15 seconds after closing.
• If the door is hard to open at other times, try rubbing paraffin wax or petroleum
jelly along the edges of the entire gasket. Paraffin wax is used for canning and is
safe for use around food.
The compressor runs for a long
time or turns on and off
frequently.
The compressor runs longer if:
• The room temperature is high.
• You just added a large amount of food. Wait for the food to freeze, then check
again.
• You open and close the door frequently.
• The door gasket is dirty. Clean the gasket. See Cleaning your refrigerator
on
page 23
.
• Your refrigerator has been disconnected for a period of time. Wait for your
refrigerator to cool (about four hours) before adding food.
• You have the temperature set too low.
The light inside the refrigerator
does not turn on.
• Make sure that your refrigerator is plugged into a working outlet.
• If a door stays open too long, your refrigerator automatically turns off the light.
Close then open the door again.
• Check to see if the light is damaged. If the light is damaged, have it replaced by a
qualified service technician. See Replacing the LED light
on page 27.
The refrigerator makes unusual
noises or vibrations.
The following sounds are normal:
• Compressor running noises.
• Air movement noise from the small fan motor in the freezer compartment or
other compartments.
• Gurgling sound similar to water boiling.
• Popping noise during automatic defrosting.
• Clicking noise before the compressor starts.
• Clicking noise when you get the water.
• Motor running noises when you get the ice.
Other unusual noises or vibrations may occur:
• If you have items on the top of your refrigerator. Remove the items.
• If your refrigerator is not level. See Leveling your refrigerator
on page 11.
• If your refrigerator is touching walls. Move it away from the walls.
• If the shelves or drawers are installed incorrectly.
The outside of the refrigerator is
hot.
Heat dissipation from the condenser may make the outside feel hot. This is normal and
happens if:
• The room temperature is high.
• You have too much food in your refrigerator.
• You open and close the doors excessively.
Water condenses on the outside
of the refrigerator.
• Condensation on the exterior surface and door seal is normal when the room
humidity is high.
• When you open the door, warm, moist outside air meets the cold dry air inside
your refrigerator. This is normal.
PROBLEM SOLUTION
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