Loading ...
Loading ...
Loading ...
3. Click “Setting” on the device settings page to view the basic information of the device, you can rename or unbind the device.
4. Click “Rebind” on the device management page to unbind the current device, and then search for other devices to bind.
5. Click “Search Device” on the device settings page to find the device to bind.
FQA
1. The screen doesn’t light up
First check the battery installation direction, make sure that the two positive poles face inside, and then check the battery cover. The battery cover with spring is
installed on the handle with display.
2. Bluetooth connection declined
Connect from APP, not from mobile phone Bluetooth settings.
3. Why the total exercise time is 40mins, but it displays 30 mins?
The APP only calculates the actual time you skip rope. If you stop and rest for 30 seconds, the rest time will not be counted in.
4. How to turn it off?
No need to , more than 10s without operation, it will enter the sleep mode, Imin after sleep mode, it will automatically shut down.
5. Why do I feel that one handle is heavier than the other?
The handle without the battery has a counterweight to offset the battery weight of another handle, so their weight is the same.
6. How do I sync skipping data to the Renpho Fit App?
The data will upload automatically, if Bluetooth is activated on your phone and the jump rope, simply connect to the “Renpho Fit” app and use the jump rope.
7. Can the volume for the beeps be lowered?
The beep notifications cannot be adjusted in volume but we will consider implementing this function in the future.
8. Does the app have to be open on your phone for it to sync, or will it syne after?
The skipping data will sync to the “Renpho Fit” app regardless of whether it is open during exercise or after exercising. Please remember to activate Bluetooth
on your phone and the jump rope to sync up any data.
9. Why can’t I pair the skipping rope to the app?
1. Please delete and uninstall the “Renpho Fit” app then download and install it again before restarting your phone (please note that the app is “Renpho Fit”
not “Renpho”).
2. Open the “Renpho Fit” app to register or log in and open your jump rope. (If you have registered an account in the “Renpho” app, you can use still use it to
log in.
3. Confirm whether the location of the phone is turned on (Don’t worry about the privacy alert pop-up as GPS is required to scan for Bluetooth devices since
SDK (Soft-ware Development Kit) update.
4. Set to “allow” to grant access to your phone’s location information and whether Renpho Fit can access it.
5. Click the “Me” icon in your Renpho Fit app, select “Device” from the menu options.
6. Open your phone Bluetooth and click “Search Device” on this app (please note the jump rope should be within a 1m radius of your phone to connect (no
code required).
7. Connect to found device to complete pairing process.
8. If all the instructions above do not solve your problem, please provide us with your account, mobile phone model, mobile phone system version, and the
Renpho Fit app version you downloaded. We will look into this and try our best to find a solution.
WARRANTY (1-YEAR PERIOD)
The manufacturer’s warranty is void under the following circumstances but not limited to:
Improper or inadequate maintenance or modification.
Accident, misuse, abuse, contamination, or other external causes.
The use of unspecified adapter and accessories.
Loss or damage in transit.
Damages that occurs as a result of one’s failure to follow the instructions.
This warranty does not apply to expendable or consumable parts and does not extend to any product from which the serial number has been removed.
Loading ...
Loading ...