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V4 ENGLISH 19-0049
USING YOUR HUB
Installing the hub
Plug the 8-Port Type-C Hub into the two Thunderbolt 3 (USB-C)
ports on your MacBook Pro.
Uninstalling the hub
To remove the 8-Port Type-C Hub, unplug the hub from your
MacBook Pro.
Charging your devices
Make sure that your computer is turned on in order to charge
your devices and use the ports.
TROUBLESHOOTING
My computer does not detect the hub
• Unplug and plug the 8-Port Type-C Hub in again
• Make sure that the type-C female and hub type-C plugs
are not damaged.
• Connect to another set of type-C ports.
My computer does not detect the SD Card or Micro SD Card
• The hub cannot read cards with capacities greater than
2TB.
• Make sure that the card is not locked.
• Make sure that the card slot is not damaged and that the
card is inserted as shown by the icon on the card.
My computer does not detect the hard drive
• Make sure that the hard drive is not damaged then plug it
in again.
My computer does not detect the HDMI video output
• Make sure that the HDMI monitor is operating normally.
• Make sure that the HDMI slot is not damaged, then plug it
in again.
My display does not show 4K/5k content
• You need a display that supports 4K/5K resolutions and
you need 4K/5K content on your source device.
• Make sure that your USB-C cable is capable of transmitting
4k or higher content
My computer does not have an internet connection
• Check the ethernet port to make sure that the ethernet
cable is plugged in and working normally.
• Make sure that the website is set correctly.
My network speed is not 1 Gbps
• Your internet service must provide 1 Gbps.
My computer is not providing power to the hub
• Make sure that all cables are connected correctly.
• Make sure that your device is turned on.
SPECIFICATIONS
Dimensions (H × W × D): 4.5 ×2.4 × .6 in. (11.3 × 6.1 × 1.45 cm)
Cable length: 2.5 in. (63.5 mm)
Weight: .25 lbs. (115.8 g)
Charging current: Max 1.5A
LEGAL NOTICES
FCC Information
This device complies with Part 15B of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
ICES-003
This Class B digital apparatus complies with Canadian ICES-003;
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
ONE-YEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
For customer service, call 1-877-467-4289 (U.S. and Canada)
or 01-800-926-3000 (Mexico)
www.insigniaproducts.com
All other trademarks are property of their respective owners.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc.
INSIGNIA is a trademark of Best Buy and its aliated companies
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved
Made in China
Thunderbolt 3 (USB-C) ports
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