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25
EN
TROUBLESHOOTING
Problem Possible Cause(s) Possible Solution
There is no airow. The power cord is not
plugged in.
Check to make sure
the plug is plugged
into an outlet. The unit
should beep twice once
the power supply is
connected.
The water tank is not
locked into the unit.
Make sure the water tank
is locked into the back of
the unit.
The unit does not cool
at all.
There is insufcient water
in the tank.
Check the water level in
the tank and make sure
there is enough water.
The cooler/humidier
button was not pressed.
Press the COOLER/
HUMIDIFIER button.
The pump is defective. Contact customer service
if there is an issue with the
water pump.
Cooling is not sufcient. The cooling pad is not
sufciently saturated with
water.
Wait a few minutes for the
cooling pad to be fully
saturated with water.
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