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202920
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Troubleshooting
Try these troubleshooting tips before making a service call. You may save time and money!
Washer Symptom Possible Cause / Solution
Won’t Fill • Make sure the lid is closed
• Make sure power cord is plugged all the way into the electrical outlet.
• If the OPTIONS switch has been set to HIGH EFFICIENCY, the rinse portion of the cycle
won’t fill the tub with water. Instead there is a spray rinse.
• Make sure hot and cold water faucets are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Press and hold the start button for two seconds to start washer.
• Make sure that the controls are properly set.
• Make sure that the last spin has been completed.
• Check the house fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter screens located at the faucet end
of the fill hoses. (Owner is responsible for service calls regarding cleaning of the screens.)
• Water is being siphoned from the washer during the cycle. Refer to the Installation
Instructions to make sure that the drain hose has been properly installed.
Won’t Start • Make sure lid is closed.
• Press and hold the start button for two seconds to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Make sure that the controls are properly set.
• Check the house fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or three
minutes and restart the washer automatically.
Won’t Agitate
• Make sure lid is closed.
• Press and hold the start button for two seconds to start washer.
• Pauses are part of the washer’s normal operation. The wash portion of the cycle will
alternate between a period of agitation and a period of pausing.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the house fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or three
minutes and restart the washer automatically.
• Broken drive belt. Call the service person.
Won’t Spin • Make sure lid is closed.
• Press and hold the start button for two seconds to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the house fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or three
minutes and restart the washer automatically.
• Broken drive belt. Call the service person.
Stops/Pauses During Cycle
• Pauses are part of the washer’s normal operation.
• The lid must be closed in order for the cycle to advance.
• Check the house fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or three
minutes and restart the washer automatically.
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